The first question that most interviews start with is, "Tell me something about yourself." It is an effort to help a students answer this question successfully.
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P. I. - Interview Tips for Hotel Management Graduates. How to introduce oneself in an interview
1. How to Introduce Oneself in an Interview
This is often the first question of an interview, and also the first elimination round
in a campus interview process. Given below is a structureof an effective self-
introduction:
1- Ideology, value-systemor something that you really believe in
2- Key skills and corecompetencies
3- Professionalprofileand experience, including significant achievements
4- Education, specialization and key learning
5- Other technical or managerial skills gained through off-the-job experiences
6- Summary of introduction, re-emphasizing skills, aptitude and attitude
General Guidelines
1- Everything should be relevant (related) to the job you have applied for.
2- Firstmake a list of all the items (ideology, skills, experience, education,
other expertise) and then start writing the actual introduction.
3- Highlight achievements.
4- List items chronologically, latest first or most important first.
5- The key skills can be found in the practical syllabi of your professional
course.
6- Your introduction should set you apartfrom the crowd.
7- Do not supply unnecessary information.
Ideology:
A quote, a popular saying, lines of a poem or song, or any sentence that tells the
interviewer whatkind of a person you are. Be honest and leave the restto the
experts.
Key Skills andCore Competencies:
Choseyour area of interest (job applied for) and list the skills that are important
for that field.
Job Profile, Work Experience (if any) and significant achievements:
2. A fresher would not have any actual, regular work experience. Talk about your
internship (IndustrialTraining), and any practical work exposureyou may have
had. Pinpointwhat you learnt fromthese experiences and your important
moments on-the-job.
Education:
Talk about important achievements (rank, attendance, marks, scholarships,
honours) and specialization. Don’tfocus too much on schooleducation unless it
adds value to your profile.
Highlight your understanding of the practical application of theoretical inputs.
Other Technical, Managerial Expertise(acquired off-the-job):
Computers, languages, soft-skills, specialistsoftware, volunteer or socialwork
may be included here. Know all the basic functions of a Manager (planning,
organizing, staffing, coordinating, leading, controlling & evaluating) and link your
experience with these functions.
Give supporting examples (incidents, events) to validate your claims of expertise.
Summarizing:
Repeat all the important parts of your introduction and conclude by saying that
you believe you are the right candidate for the job.
Also invite the interviewer to seek any additional information aboutyour profile.
A sample introductionis outlinedbelow:
(Before the introductioninterview, ensure that you get to know the names,
designations and departments of each member of the selection panel. This can be
done by listening carefully and writing down the details (name, designation &
department), when the recruiting team begins their college presentation about
the company or else, you may ask for their visiting cards in the interview room.
Avoid using vaguesirs and ma’ams!Address everyoneby their correctname,
spoken with the correct pronunciation.)
3. “Respected Mrs. Gupta & Mr. Sharma,
I am thankfulto you for giving me this opportunity to express and explain the key
points aboutmy candidature.
I would like to begin with my mottoideologyvaluesprinciples in life.
“None of us is as smart as all of us.”
This was said by Eric Schmidt, Ex-Executive Chairman of Google. I, too, am a firm
believer in the power of a good team.
Next, I would sharewith you my area of interest and my key skills in that area,
that is Front OfficeOperations and Management. Broadly, I can categorize my
skills into communication, technical, organizing, people and self-management.
Under communication, I am a multi-lingual speaker and an active listener. I am
good in telephone handling, taking reservations and complaint handling. My
technical skills include identification and use of the following equipment used at
Hotel FrontOfficeand Business Centre; EPABX, Computer, Fax, Photocopier,
printer, scanner and paper shredder. I havelearnt the Front Officemodule of
Property Management Systemby IDS Fortune(Training version) and I can work in
MS Word, PowerPoint, Excel and Paint.
In organizing skills, I can use the forms, formats and registers in FrontOffice
operations, recording and filing of documents, scheduling of work and
maintaining of Log Book, guest accountetc. I havehandled the filing of C form
with local FRRO during my internship and I can handle check-ins and guest
services during stay like mail & messagehandling, baggagehandling and providing
information and directions.
My people skills are guest handling and coordinating with my co-workers and
other departments. Last, and certainly not the least, my skills related to self
management are, stress managementand time management.
Next, I would like to tell you about my professionalexperience. I am a fresher and
I have only the experience of 22 weeks internship with hotel MarriottJaipur
whereI got a chance to learn about the four coreareas of hotel operations. I did 4
4. weeks of specialization training in FrontOffice and Airport Transfer services. I
learnt the hotel phraseology, thebrand standards and standard operating
procedures of a leading, luxury international hotel chain. I received the “Trainee
of the Month” award in July, 2015.
Moving on to education, I have done my 10+2 in commerce streamwhich has
helped me in grasping the financial aspects of a hospitality business, including the
bookkeeping system, legal considerations and Management Information System.
In my college, IHMHajipur, I haveconsistently scored above70% in Frontoffice
exams, theory and practical; internal as well as external. I worked on a research
projectin my 6th
semester, “Quantitative Assessmentof the ServiceQuality
Standards” and it gaveme an insightinto the process of acceptable benchmarking
of hotel SOP. I have regularly attained an attendance percentage of 90 plus and
have volunteered for college functions and activities. I was also the Class
Representative for two terms.
Talking of my additional skills, I havejoined online French courseto augment my
communication skills. I also use the Google app Duo Lingo to learn bits of other
foreign languages and sometimes I use Google Translateservices. I did a 1 month
computer courseduring summer vacation to learn basic computer application, to
improvemy typing speed and use of Windows keyboard shortcuts so thatI can
increase my efficiency while working on a Hotel Property Management System. I
also worked at a FastFood Chain outlet to learn about the Billing systemand
inventory management.
I would like to summarizemy self-introduction by drawing your attention to the 5
areas of my skills, aptitude and attitude. I havethe practical skills required for an
effective Front OfficeAssistant, and my internship and other experiences have
helped fine-tune and upgradethe existing skills.
This is all about me.
If there is anything else that you would like to know, I would be morethan happy
to answer.