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Luiz Afonso dos Santos Senna - PhD
Pricing Strategies and Tactics
Raghunandan Helwade
Luiz Afonso dos Santos Senna - PhD
Luiz Afonso dos Santos Senna - PhD
Pricing Strategies
 Profit maximizing rule:
 Set production at level where MR = MC
 Non - Maximizing pricing rules
 there are a variety of these
Luiz Afonso dos Santos Senna - PhD
Two part pricing
 Charge P = MC
 charge a fixed fee to extract some of the “con
sumer surplus”
 Examples:
 country clubs
 health clubs
 electricity providers
Luiz Afonso dos Santos Senna - PhD
Declining block pricing
 Charging different prices according to how m
uch is purchased
 Attempt to extract consumer surplus and tran
sfer value to company
Luiz Afonso dos Santos Senna - PhD
Auction pricing models
 Standard auction model
 multiple bidders compete with each other
 start at some low price, then successive bids rais
e price until someone “wins”
 Dutch auction model
 start at a high price, lower it until someone bids
 ex: dutch flower auctions
 How to extract consumer surplus?
Luiz Afonso dos Santos Senna - PhD
Luiz Afonso dos Santos Senna - PhD
Pricing and the Internet
 Traditional pricing paradigm?
 Access to demand data…...
 Measurement of demand elasticities?
 Ability to conduct pricing “experiments”
 Ability to spot market changes - and mo
ve quickly (perhaps)
 Access to bigger customer base
 Will prices be lower online?
Luiz Afonso dos Santos Senna - PhD
Pricing Strategy
 How does a company decide what price to
charge for its products and services?
 What is “the price” anyway? doesn’t price
vary across situations and over time?
 Some firms have to decide what to charge
different customers and in different situatio
ns
 They must decide whether discounts are t
o be offered, to whom, when, and for what
reason
Luiz Afonso dos Santos Senna - PhD
Why is Pricing Important?
In a company with average economics*,
 1% increase in volume = 3.3% increase in pro
fit
 1% increase in price = 11.1% increase in profi
t
 Improvements in price typically have 3-4 time
s the effect on profit as proportionate increas
es in volume.
*Based on average of 2,463 companies
Luiz Afonso dos Santos Senna - PhD
Price vs. Nonprice Competition
 In price competition, a seller regularly offers
products priced as low as possible and acco
mpanied by a minimum of services
 In non price competition, a seller has stabl
e prices and stresses other aspects of marke
ting
 With value pricing, firms strive for more benef
its at lower costs to consumer
 With relationship pricing, customers have inc
entives to be loyal-- get price incentive if you
do more business with one firm
Luiz Afonso dos Santos Senna - PhD
Nonprice Competition
 Some firms feel price is the main competitive
tool, that customers always want low prices
 Other firms are looking for ways to add value
, thereby being able to avoid low prices
 Sometimes prices have to be changed in resp
onse to competitive actions
 Many firms would prefer to engage in non pri
ce competition by building brand equity and
relationships with customers
Luiz Afonso dos Santos Senna - PhD
SELECT PRICING OBJECTIVE
SELECT METHOD OF DETERMINING THE BASE PRICE:
Cost-plus
pricing
Price based on
both demand
and costs
Price set in
relation to
market alone
DESIGN APPROPRIATE STRATEGIES:
Price vs. nonprice
competition
Skimming vs.
penetration
Discounts and allowances
Freight payments
One price vs.
flexible price
Psychological pricing
Leader pricing
Everyday low vs.
high-low pricing
Resale price
maintenance
The Process: An Illustration
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
 Establish Pricing
Objectives
 Increase sales
volume?
 Prestigious image?
 Increase market
share?
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
Study Costs
 Can you make a pr
ofit?
 Can you reduce cos
ts without affecting
quality or image?
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
Estimate Demand
 What do customers expec
t to pay?
 Prices usually are directly
related to demand.
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
Study Competition
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
Decide on a Prici
ng Strategy
 Price higher than the c
ompetition because yo
ur product is superior
 Price lower, then raise
it once your product is
accepted
Luiz Afonso dos Santos Senna - PhD
Steps for Determining Prices
Set Price
 Monitor and evaluate its effectiveness
as conditions in the market change
Luiz Afonso dos Santos Senna - PhD
Pricing Technology
 Smart Pricing – decisions are based on an enor
mous amount of data that Web-based pricing tec
hnology crunches into timely, usable information.
 Communicating Prices to Customers – electronic
gadgets that provide real-time pricing information
such as electronic shelves, digital price labels
Luiz Afonso dos Santos Senna - PhD
Pricing Technology
 RFID Technology – wireless technology that i
nvolves tiny chips imbedded in products. The
chip has an antenna, a battery, and a memor
y chip filled with a description of the item
 Toll technology
Luiz Afonso dos Santos Senna - PhD
Marketing Strategy Over the Product Life Cycle
INTRODUCTION GROWTH MATURITY DECLINE
Marketing strategy Market development Increase market Defend market Maintain efficiency in
emphasis share share exploiting product
Pricing High price, unique Lower price Price at or below Set price to remain
strategy product / cover over time competition profitable or reduce
production costs to liquidate
Promotion Mount sales Appeal to Emphasize Reinforce loyal
Strategy promotion for mass market brand differences, customers; reduce
product awareness benefits & loyalty promotion costs
Place strategy Distribute through Build intensive Enlarge Be selective in
selective outlets network of distribution distribution, trim
outlets network unprofitable outlets
Luiz Afonso dos Santos Senna - PhD
Other Pricing Strategies
Price-Based
Optimization
Skimming
Penetration
Luiz Afonso dos Santos Senna - PhD
Price Adjustment Strategies
Discount Pricing
Bundling
Dynamic Pricing
Luiz Afonso dos Santos Senna - PhD
Pricing Strategies
Luiz Afonso dos Santos Senna - PhD
Penetration Pricing
Luiz Afonso dos Santos Senna - PhD
Penetration Pricing
 Price set to ‘penetrate the market’
 ‘Low’ price to secure high volumes
 Typical in mass market products – chocolate bars, fo
od stuffs, household goods, etc.
 Suitable for products with long anticipated life cycles
 May be useful if launching into a new market
Luiz Afonso dos Santos Senna - PhD
Market Skimming
Luiz Afonso dos Santos Senna - PhD
Market Skimming
 High price, Low volumes
 Skim the profit from the market
 Suitable for products that have sho
rt life cycles or which will face com
petition at some point in the futur
e (e.g. after a patent runs out)
 Examples include: Playstation, jew
ellery, digital technology, new DVD
s, etc.
Luiz Afonso dos Santos Senna - PhD
Market Skimming
Many are predicting a firesale in laptop
s as supply exceeds demand
Plasma screens: Currently at
high prices but for how long?
Title: Thin-shaped television. Copyright: Getty Images,
available from Education Image Gallery
Luiz Afonso dos Santos Senna - PhD
Value Pricing
Luiz Afonso dos Santos Senna - PhD
Value Pricing
 Price set in accordance with cu
stomer perceptions about the v
alue of the product / service
 Examples include status produc
ts/exclusive products
Companies may be able to set prices ac
cording to perceived value.
Title: BMW At The Frankfurt Auto Show. Copyright: Gett
y Images, available from Education Image Gallery
Luiz Afonso dos Santos Senna - PhD
Loss Leader
Luiz Afonso dos Santos Senna - PhD
Loss Leader
 Goods/services deliberately sold below cost to encou
rage sales elsewhere
 Typical in supermarkets, e.g. at Christmas, selling bot
tles of gin at £3 in the hope that people will be attract
ed to the store and buy other things
 Purchases of other items more than covers ‘loss’ on it
em sold
 e.g. ‘Free’ mobile phone when taking on contract pac
kage
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
 Used to play on consumer perceptions
 Classic example - $9.99 instead of $10.00!
 Odd-even: $5.95, $.79, $699 OR $12, $50
 Multiple Unit-3 for !1.00 better than $.34 each
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
Odd-Even Pricing
 Odd numbers convey a bargain imag
e -- $.79, $9.99, $699
 Even numbers convey a quality imag
e -- $10, $50, $100
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
 Prestige Pricing – sets a higher than averag
e price to suggest status
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
Multiple-Unit Pricing – 3 for $.99
Suggests a bargain and helps incre
ase sales volume.
Better than selling the same items
at $.33 each.
Luiz Afonso dos Santos Senna - PhD
Psychological Pricing
Everyday Low Prices (EDLP)
– set on a consistent basis
Luiz Afonso dos Santos Senna - PhD
Going Rate (Price Leadership)
Luiz Afonso dos Santos Senna - PhD
Going Rate (Price Leadership)
 In case of price leader, rivals have difficulty in competing on pric
e – too high and they lose market share, too low and the price le
ader would match price and force smaller rival out of market
 May follow pricing leads of rivals especially where those rivals h
ave a clear dominance of market shar
 Where competition is limited, ‘going rate’ pricing may be applica
ble – banks, petrol, supermarkets, electrical goods – find very si
milar prices in all outlets
Luiz Afonso dos Santos Senna - PhD
Tender Pricing
Luiz Afonso dos Santos Senna - PhD
Tender Pricing
 Many contracts awarded on a t
ender basis
 Firm (or firms) submit their pric
e for carrying out the work
 Purchaser then chooses which r
epresents best value
 Most government contracts
A European consortium led by Airbus re
cently won a contract to supply refuellin
g services to the RAF – priced at £13 bil
lion!
Luiz Afonso dos Santos Senna - PhD
Price Discrimination
Luiz Afonso dos Santos Senna - PhD
Price Discrimination
 Charging a different price for th
e same good/service in differen
t markets
 Requires each market to be im
penetrable
 Requires different price elastici
ty of demand in each market
 Air/rail
 First class
 Business class
 Economy class
Prices for rail travel differ for the same j
ourney at different times of the day
Luiz Afonso dos Santos Senna - PhD
Price Discrimination
 Selling the same good to different people at di
fferent prices
 Conditions necessary:
 Identifiable customer groups with differing price
elasticities
 Maintain separation of groups--prevent resale.
Luiz Afonso dos Santos Senna - PhD
Types of Price Discrimination
 First degree
Identify and charge each customer
what they are willing to pay
Limit: D = MR, no consumer surpl
us.
 Second degree
Quantity discounts. Volume purchas
es are given lower prices. Need to
measure goods and services bought
by consumers.
Luiz Afonso dos Santos Senna - PhD
Types of Price Discrimination
 Third degree
Segment markets in some way. Charge
all in the segment the same prices.
Treat each segment as a separate mark
et– then do MR=MC in each
Are coupons as a price discrimination m
echanism?
Luiz Afonso dos Santos Senna - PhD
Discounts and Allowances
Cash Discounts – offered to buyer
s to encourage them to pay their bill
s quickly.
 2/10, net 30
Quantity Discounts – offered for p
lacing large orders
Trade Discounts – the way manuf
acturers quote prices to wholesaler
s and retailers.
Luiz Afonso dos Santos Senna - PhD
Promotional Pricing -- Used with sales
promotion
 Loss Leader Pricing – offering very popul
ar items for sale at below-cost prices
 Special-Event
 Back-to-school specials
 Dollar days
 Anniversary sales
 Rebates and Coupons
Luiz Afonso dos Santos Senna - PhD
Discounts and Allowances
Seasonal Discount – offered o
utside the customary buying se
ason
Luiz Afonso dos Santos Senna - PhD
Discounts and Allowances
Allowances – go directly to the buy
er. Customers are offered a price r
eduction if they sell back an old mo
del of the product they are purchasi
ng
Luiz Afonso dos Santos Senna - PhD
Destroyer Pricing/Predatory Pricing
Luiz Afonso dos Santos Senna - PhD
Destroyer/Predatory Pricing
 Deliberate price cutting or offer
of ‘free gifts/products’ to force
rivals (normally smaller and we
aker) out of business or preven
t new entrants
 Anti-competitive and illegal if it
can be proved
 Typical of oligopoly with collusi
on
Microsoft – have been accused of predatory pri
cing strategies in offering ‘free’ software as pa
rt of their operating system – Internet Explore
r and Windows Media Player - forcing competit
ors like Netscape and Real Player out of the m
arket
Luiz Afonso dos Santos Senna - PhD
Unfair Trade Practice Acts
Laws that prohibit wholesaler
s and retailers from selling bel
ow cost
Luiz Afonso dos Santos Senna - PhD
Price Fixing
An agreement between two or
more firms on the
price they will charge
for a product (usually in oligopolistic
markets)
Luiz Afonso dos Santos Senna - PhD
Price Discrimination
The Robinson-Patman Act of 1936 (USA):
 Prohibits any firm from selling to two or mor
e different buyers at different prices if the re
sult would lessen competition
Luiz Afonso dos Santos Senna - PhD
59
Robinson-Patman Act Defenses
Seller Defenses
Cost
Market
Conditions
Competition
Luiz Afonso dos Santos Senna - PhD
Predatory Pricing
The practice of charging a ver
y low price for a product with t
he intent of driving competitor
s out of business or out of a m
arket.
Luiz Afonso dos Santos Senna - PhD
Absorption/Full Cost Pricing
Luiz Afonso dos Santos Senna - PhD
Absorption/Full Cost Pricing
 Full Cost Pricing – attempting to set price to
cover both fixed and variable costs
 Absorption Cost Pricing – Price set to ‘abso
rb’ some of the fixed costs of production
Luiz Afonso dos Santos Senna - PhD
Marginal Cost Pricing
Luiz Afonso dos Santos Senna - PhD
Marginal Cost Pricing
 Marginal cost – the cost of producing ONE extra or ONE fewer it
em of production
 MC pricing – allows flexibility
 Particularly relevant in transport where fixed costs may be relati
vely high
 Allows variable pricing structure – e.g. on a flight from London to
New York – providing the cost of the extra passenger is covered
, the price could be varied a good deal to attract customers and f
ill the aircraft
Luiz Afonso dos Santos Senna - PhD
Marginal Cost Pricing
 Example:
Aircraft flying from Bristol to Edinburgh – Total Cost (including n
ormal profit) = £15,000 of which £13,000 is fixed cost*
Number of seats = 160, average price = £93.75
MC of each passenger = 2000/160 = £12.50
If flight not full, better to offer passengers chance of flying at £1
2.50 and fill the seat than not fill it at all!
*All figures are estimates only
Luiz Afonso dos Santos Senna - PhD
Contribution Pricing
Luiz Afonso dos Santos Senna - PhD
Contribution Pricing
 Contribution = Selling Price – Variable (direct costs)
 Prices set to ensure coverage of variable costs and a
‘contribution’ to the fixed costs
 Similar in principle to marginal cost pricing
 Break-even analysis might be useful in such circumst
ances
Luiz Afonso dos Santos Senna - PhD
Target Pricing
Luiz Afonso dos Santos Senna - PhD
Target Pricing
 Setting price to ‘target’ a specified profit level
 Estimates of the cost and potential revenue at
different prices, and thus the break-even hav
e to be made, to determine the mark-up
 Mark-up = Profit/Cost x 100
 This strategy is used by many clothes retailer
s where they can add upto 60% mark-up on t
he basic cost of the clothes. So even with a 5
0% sales offer they still make a profit!
Luiz Afonso dos Santos Senna - PhD
Cost-Plus Pricing
Luiz Afonso dos Santos Senna - PhD
Cost-Plus Pricing
 Calculation of the average cost (AC) plus a m
ark up
 AC = Total Cost/Output
Luiz Afonso dos Santos Senna - PhD
72
Select a Pricing Method
 Mark-up Pricing - “Cost Plus”
 Target Return Pricing
 Perceived Value Pricing
Luiz Afonso dos Santos Senna - PhD
Device Pricing vs. Whole Product Pricing
 Value of any product to its market is strongly infl
uenced by prices of competitive products
 Competitive “devices” are analyzed, but “produc
ts” are priced
 Product “features” have different values:
 Customer service
 Warranties
 Distribution channels (e.g., convenience)
 The “sum” of the features makes up the “produc
t”
Luiz Afonso dos Santos Senna - PhD
Determining Perceived Value
 What value is placed on the end result?
 The cost of alternative solutions to the custome
r.
 A function of:
 Prices of comparable (though not identical) prod
ucts
 The “value” (+/-) of the product’s differences vs. t
he competitive offering
 The value of the “Whole Product”
Luiz Afonso dos Santos Senna - PhD
Economic Value Analysis
 Identify the cost of the competitive product o
r process (i.e., the reference value)
 Identify all the factors that differentiate the p
roduct.
 Determine the value to the customer of thes
e differentiating factors (i.e., the differentiati
on value)
 Sum the reference value and the differentiat
ion value to determine the total economic va
lue.
Luiz Afonso dos Santos Senna - PhD
76
Select a Pricing Method
 Mark-up Pricing - “Cost Plus”
 Target Return Pricing
 Perceived Value Pricing
 Value Pricing
 Going Rate Pricing (market price)
 Reference Pricing (comparison w/substitutes)
 Sealed-Bid Pricing
Luiz Afonso dos Santos Senna - PhD
Select the Final Price
 Desired/Required Distributor Margins
 Psychological pricing
 Influence of other marketing mix elements
 Company pricing policies
 Impact of price on others

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pricing_strategies.pptx

  • 1. Luiz Afonso dos Santos Senna - PhD Pricing Strategies and Tactics Raghunandan Helwade
  • 2. Luiz Afonso dos Santos Senna - PhD
  • 3. Luiz Afonso dos Santos Senna - PhD Pricing Strategies  Profit maximizing rule:  Set production at level where MR = MC  Non - Maximizing pricing rules  there are a variety of these
  • 4. Luiz Afonso dos Santos Senna - PhD Two part pricing  Charge P = MC  charge a fixed fee to extract some of the “con sumer surplus”  Examples:  country clubs  health clubs  electricity providers
  • 5. Luiz Afonso dos Santos Senna - PhD Declining block pricing  Charging different prices according to how m uch is purchased  Attempt to extract consumer surplus and tran sfer value to company
  • 6. Luiz Afonso dos Santos Senna - PhD Auction pricing models  Standard auction model  multiple bidders compete with each other  start at some low price, then successive bids rais e price until someone “wins”  Dutch auction model  start at a high price, lower it until someone bids  ex: dutch flower auctions  How to extract consumer surplus?
  • 7. Luiz Afonso dos Santos Senna - PhD
  • 8. Luiz Afonso dos Santos Senna - PhD Pricing and the Internet  Traditional pricing paradigm?  Access to demand data…...  Measurement of demand elasticities?  Ability to conduct pricing “experiments”  Ability to spot market changes - and mo ve quickly (perhaps)  Access to bigger customer base  Will prices be lower online?
  • 9. Luiz Afonso dos Santos Senna - PhD Pricing Strategy  How does a company decide what price to charge for its products and services?  What is “the price” anyway? doesn’t price vary across situations and over time?  Some firms have to decide what to charge different customers and in different situatio ns  They must decide whether discounts are t o be offered, to whom, when, and for what reason
  • 10. Luiz Afonso dos Santos Senna - PhD Why is Pricing Important? In a company with average economics*,  1% increase in volume = 3.3% increase in pro fit  1% increase in price = 11.1% increase in profi t  Improvements in price typically have 3-4 time s the effect on profit as proportionate increas es in volume. *Based on average of 2,463 companies
  • 11. Luiz Afonso dos Santos Senna - PhD Price vs. Nonprice Competition  In price competition, a seller regularly offers products priced as low as possible and acco mpanied by a minimum of services  In non price competition, a seller has stabl e prices and stresses other aspects of marke ting  With value pricing, firms strive for more benef its at lower costs to consumer  With relationship pricing, customers have inc entives to be loyal-- get price incentive if you do more business with one firm
  • 12. Luiz Afonso dos Santos Senna - PhD Nonprice Competition  Some firms feel price is the main competitive tool, that customers always want low prices  Other firms are looking for ways to add value , thereby being able to avoid low prices  Sometimes prices have to be changed in resp onse to competitive actions  Many firms would prefer to engage in non pri ce competition by building brand equity and relationships with customers
  • 13. Luiz Afonso dos Santos Senna - PhD SELECT PRICING OBJECTIVE SELECT METHOD OF DETERMINING THE BASE PRICE: Cost-plus pricing Price based on both demand and costs Price set in relation to market alone DESIGN APPROPRIATE STRATEGIES: Price vs. nonprice competition Skimming vs. penetration Discounts and allowances Freight payments One price vs. flexible price Psychological pricing Leader pricing Everyday low vs. high-low pricing Resale price maintenance The Process: An Illustration
  • 14. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices  Establish Pricing Objectives  Increase sales volume?  Prestigious image?  Increase market share?
  • 15. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices Study Costs  Can you make a pr ofit?  Can you reduce cos ts without affecting quality or image?
  • 16. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices Estimate Demand  What do customers expec t to pay?  Prices usually are directly related to demand.
  • 17. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices Study Competition
  • 18. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices Decide on a Prici ng Strategy  Price higher than the c ompetition because yo ur product is superior  Price lower, then raise it once your product is accepted
  • 19. Luiz Afonso dos Santos Senna - PhD Steps for Determining Prices Set Price  Monitor and evaluate its effectiveness as conditions in the market change
  • 20. Luiz Afonso dos Santos Senna - PhD Pricing Technology  Smart Pricing – decisions are based on an enor mous amount of data that Web-based pricing tec hnology crunches into timely, usable information.  Communicating Prices to Customers – electronic gadgets that provide real-time pricing information such as electronic shelves, digital price labels
  • 21. Luiz Afonso dos Santos Senna - PhD Pricing Technology  RFID Technology – wireless technology that i nvolves tiny chips imbedded in products. The chip has an antenna, a battery, and a memor y chip filled with a description of the item  Toll technology
  • 22. Luiz Afonso dos Santos Senna - PhD Marketing Strategy Over the Product Life Cycle INTRODUCTION GROWTH MATURITY DECLINE Marketing strategy Market development Increase market Defend market Maintain efficiency in emphasis share share exploiting product Pricing High price, unique Lower price Price at or below Set price to remain strategy product / cover over time competition profitable or reduce production costs to liquidate Promotion Mount sales Appeal to Emphasize Reinforce loyal Strategy promotion for mass market brand differences, customers; reduce product awareness benefits & loyalty promotion costs Place strategy Distribute through Build intensive Enlarge Be selective in selective outlets network of distribution distribution, trim outlets network unprofitable outlets
  • 23. Luiz Afonso dos Santos Senna - PhD Other Pricing Strategies Price-Based Optimization Skimming Penetration
  • 24. Luiz Afonso dos Santos Senna - PhD Price Adjustment Strategies Discount Pricing Bundling Dynamic Pricing
  • 25. Luiz Afonso dos Santos Senna - PhD Pricing Strategies
  • 26. Luiz Afonso dos Santos Senna - PhD Penetration Pricing
  • 27. Luiz Afonso dos Santos Senna - PhD Penetration Pricing  Price set to ‘penetrate the market’  ‘Low’ price to secure high volumes  Typical in mass market products – chocolate bars, fo od stuffs, household goods, etc.  Suitable for products with long anticipated life cycles  May be useful if launching into a new market
  • 28. Luiz Afonso dos Santos Senna - PhD Market Skimming
  • 29. Luiz Afonso dos Santos Senna - PhD Market Skimming  High price, Low volumes  Skim the profit from the market  Suitable for products that have sho rt life cycles or which will face com petition at some point in the futur e (e.g. after a patent runs out)  Examples include: Playstation, jew ellery, digital technology, new DVD s, etc.
  • 30. Luiz Afonso dos Santos Senna - PhD Market Skimming Many are predicting a firesale in laptop s as supply exceeds demand Plasma screens: Currently at high prices but for how long? Title: Thin-shaped television. Copyright: Getty Images, available from Education Image Gallery
  • 31. Luiz Afonso dos Santos Senna - PhD Value Pricing
  • 32. Luiz Afonso dos Santos Senna - PhD Value Pricing  Price set in accordance with cu stomer perceptions about the v alue of the product / service  Examples include status produc ts/exclusive products Companies may be able to set prices ac cording to perceived value. Title: BMW At The Frankfurt Auto Show. Copyright: Gett y Images, available from Education Image Gallery
  • 33. Luiz Afonso dos Santos Senna - PhD Loss Leader
  • 34. Luiz Afonso dos Santos Senna - PhD Loss Leader  Goods/services deliberately sold below cost to encou rage sales elsewhere  Typical in supermarkets, e.g. at Christmas, selling bot tles of gin at £3 in the hope that people will be attract ed to the store and buy other things  Purchases of other items more than covers ‘loss’ on it em sold  e.g. ‘Free’ mobile phone when taking on contract pac kage
  • 35. Luiz Afonso dos Santos Senna - PhD Psychological Pricing
  • 36. Luiz Afonso dos Santos Senna - PhD Psychological Pricing  Used to play on consumer perceptions  Classic example - $9.99 instead of $10.00!  Odd-even: $5.95, $.79, $699 OR $12, $50  Multiple Unit-3 for !1.00 better than $.34 each
  • 37. Luiz Afonso dos Santos Senna - PhD Psychological Pricing Odd-Even Pricing  Odd numbers convey a bargain imag e -- $.79, $9.99, $699  Even numbers convey a quality imag e -- $10, $50, $100
  • 38. Luiz Afonso dos Santos Senna - PhD Psychological Pricing  Prestige Pricing – sets a higher than averag e price to suggest status
  • 39. Luiz Afonso dos Santos Senna - PhD Psychological Pricing Multiple-Unit Pricing – 3 for $.99 Suggests a bargain and helps incre ase sales volume. Better than selling the same items at $.33 each.
  • 40. Luiz Afonso dos Santos Senna - PhD Psychological Pricing Everyday Low Prices (EDLP) – set on a consistent basis
  • 41. Luiz Afonso dos Santos Senna - PhD Going Rate (Price Leadership)
  • 42. Luiz Afonso dos Santos Senna - PhD Going Rate (Price Leadership)  In case of price leader, rivals have difficulty in competing on pric e – too high and they lose market share, too low and the price le ader would match price and force smaller rival out of market  May follow pricing leads of rivals especially where those rivals h ave a clear dominance of market shar  Where competition is limited, ‘going rate’ pricing may be applica ble – banks, petrol, supermarkets, electrical goods – find very si milar prices in all outlets
  • 43. Luiz Afonso dos Santos Senna - PhD Tender Pricing
  • 44. Luiz Afonso dos Santos Senna - PhD Tender Pricing  Many contracts awarded on a t ender basis  Firm (or firms) submit their pric e for carrying out the work  Purchaser then chooses which r epresents best value  Most government contracts A European consortium led by Airbus re cently won a contract to supply refuellin g services to the RAF – priced at £13 bil lion!
  • 45. Luiz Afonso dos Santos Senna - PhD Price Discrimination
  • 46. Luiz Afonso dos Santos Senna - PhD Price Discrimination  Charging a different price for th e same good/service in differen t markets  Requires each market to be im penetrable  Requires different price elastici ty of demand in each market  Air/rail  First class  Business class  Economy class Prices for rail travel differ for the same j ourney at different times of the day
  • 47. Luiz Afonso dos Santos Senna - PhD Price Discrimination  Selling the same good to different people at di fferent prices  Conditions necessary:  Identifiable customer groups with differing price elasticities  Maintain separation of groups--prevent resale.
  • 48. Luiz Afonso dos Santos Senna - PhD Types of Price Discrimination  First degree Identify and charge each customer what they are willing to pay Limit: D = MR, no consumer surpl us.  Second degree Quantity discounts. Volume purchas es are given lower prices. Need to measure goods and services bought by consumers.
  • 49. Luiz Afonso dos Santos Senna - PhD Types of Price Discrimination  Third degree Segment markets in some way. Charge all in the segment the same prices. Treat each segment as a separate mark et– then do MR=MC in each Are coupons as a price discrimination m echanism?
  • 50. Luiz Afonso dos Santos Senna - PhD Discounts and Allowances Cash Discounts – offered to buyer s to encourage them to pay their bill s quickly.  2/10, net 30 Quantity Discounts – offered for p lacing large orders Trade Discounts – the way manuf acturers quote prices to wholesaler s and retailers.
  • 51. Luiz Afonso dos Santos Senna - PhD Promotional Pricing -- Used with sales promotion  Loss Leader Pricing – offering very popul ar items for sale at below-cost prices  Special-Event  Back-to-school specials  Dollar days  Anniversary sales  Rebates and Coupons
  • 52. Luiz Afonso dos Santos Senna - PhD Discounts and Allowances Seasonal Discount – offered o utside the customary buying se ason
  • 53. Luiz Afonso dos Santos Senna - PhD Discounts and Allowances Allowances – go directly to the buy er. Customers are offered a price r eduction if they sell back an old mo del of the product they are purchasi ng
  • 54. Luiz Afonso dos Santos Senna - PhD Destroyer Pricing/Predatory Pricing
  • 55. Luiz Afonso dos Santos Senna - PhD Destroyer/Predatory Pricing  Deliberate price cutting or offer of ‘free gifts/products’ to force rivals (normally smaller and we aker) out of business or preven t new entrants  Anti-competitive and illegal if it can be proved  Typical of oligopoly with collusi on Microsoft – have been accused of predatory pri cing strategies in offering ‘free’ software as pa rt of their operating system – Internet Explore r and Windows Media Player - forcing competit ors like Netscape and Real Player out of the m arket
  • 56. Luiz Afonso dos Santos Senna - PhD Unfair Trade Practice Acts Laws that prohibit wholesaler s and retailers from selling bel ow cost
  • 57. Luiz Afonso dos Santos Senna - PhD Price Fixing An agreement between two or more firms on the price they will charge for a product (usually in oligopolistic markets)
  • 58. Luiz Afonso dos Santos Senna - PhD Price Discrimination The Robinson-Patman Act of 1936 (USA):  Prohibits any firm from selling to two or mor e different buyers at different prices if the re sult would lessen competition
  • 59. Luiz Afonso dos Santos Senna - PhD 59 Robinson-Patman Act Defenses Seller Defenses Cost Market Conditions Competition
  • 60. Luiz Afonso dos Santos Senna - PhD Predatory Pricing The practice of charging a ver y low price for a product with t he intent of driving competitor s out of business or out of a m arket.
  • 61. Luiz Afonso dos Santos Senna - PhD Absorption/Full Cost Pricing
  • 62. Luiz Afonso dos Santos Senna - PhD Absorption/Full Cost Pricing  Full Cost Pricing – attempting to set price to cover both fixed and variable costs  Absorption Cost Pricing – Price set to ‘abso rb’ some of the fixed costs of production
  • 63. Luiz Afonso dos Santos Senna - PhD Marginal Cost Pricing
  • 64. Luiz Afonso dos Santos Senna - PhD Marginal Cost Pricing  Marginal cost – the cost of producing ONE extra or ONE fewer it em of production  MC pricing – allows flexibility  Particularly relevant in transport where fixed costs may be relati vely high  Allows variable pricing structure – e.g. on a flight from London to New York – providing the cost of the extra passenger is covered , the price could be varied a good deal to attract customers and f ill the aircraft
  • 65. Luiz Afonso dos Santos Senna - PhD Marginal Cost Pricing  Example: Aircraft flying from Bristol to Edinburgh – Total Cost (including n ormal profit) = £15,000 of which £13,000 is fixed cost* Number of seats = 160, average price = £93.75 MC of each passenger = 2000/160 = £12.50 If flight not full, better to offer passengers chance of flying at £1 2.50 and fill the seat than not fill it at all! *All figures are estimates only
  • 66. Luiz Afonso dos Santos Senna - PhD Contribution Pricing
  • 67. Luiz Afonso dos Santos Senna - PhD Contribution Pricing  Contribution = Selling Price – Variable (direct costs)  Prices set to ensure coverage of variable costs and a ‘contribution’ to the fixed costs  Similar in principle to marginal cost pricing  Break-even analysis might be useful in such circumst ances
  • 68. Luiz Afonso dos Santos Senna - PhD Target Pricing
  • 69. Luiz Afonso dos Santos Senna - PhD Target Pricing  Setting price to ‘target’ a specified profit level  Estimates of the cost and potential revenue at different prices, and thus the break-even hav e to be made, to determine the mark-up  Mark-up = Profit/Cost x 100  This strategy is used by many clothes retailer s where they can add upto 60% mark-up on t he basic cost of the clothes. So even with a 5 0% sales offer they still make a profit!
  • 70. Luiz Afonso dos Santos Senna - PhD Cost-Plus Pricing
  • 71. Luiz Afonso dos Santos Senna - PhD Cost-Plus Pricing  Calculation of the average cost (AC) plus a m ark up  AC = Total Cost/Output
  • 72. Luiz Afonso dos Santos Senna - PhD 72 Select a Pricing Method  Mark-up Pricing - “Cost Plus”  Target Return Pricing  Perceived Value Pricing
  • 73. Luiz Afonso dos Santos Senna - PhD Device Pricing vs. Whole Product Pricing  Value of any product to its market is strongly infl uenced by prices of competitive products  Competitive “devices” are analyzed, but “produc ts” are priced  Product “features” have different values:  Customer service  Warranties  Distribution channels (e.g., convenience)  The “sum” of the features makes up the “produc t”
  • 74. Luiz Afonso dos Santos Senna - PhD Determining Perceived Value  What value is placed on the end result?  The cost of alternative solutions to the custome r.  A function of:  Prices of comparable (though not identical) prod ucts  The “value” (+/-) of the product’s differences vs. t he competitive offering  The value of the “Whole Product”
  • 75. Luiz Afonso dos Santos Senna - PhD Economic Value Analysis  Identify the cost of the competitive product o r process (i.e., the reference value)  Identify all the factors that differentiate the p roduct.  Determine the value to the customer of thes e differentiating factors (i.e., the differentiati on value)  Sum the reference value and the differentiat ion value to determine the total economic va lue.
  • 76. Luiz Afonso dos Santos Senna - PhD 76 Select a Pricing Method  Mark-up Pricing - “Cost Plus”  Target Return Pricing  Perceived Value Pricing  Value Pricing  Going Rate Pricing (market price)  Reference Pricing (comparison w/substitutes)  Sealed-Bid Pricing
  • 77. Luiz Afonso dos Santos Senna - PhD Select the Final Price  Desired/Required Distributor Margins  Psychological pricing  Influence of other marketing mix elements  Company pricing policies  Impact of price on others