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1
ISO 9000A review toward ISO 9000 for software production
2
• ISO 900 is a set of standards for quality assurance
systems
• A quality assurance system may be defined as the;
 organizational structure,
 responsibilities,
 procedures,
 processes,
 and resources for implementing quality
management.
• These systems cover a wide variety of activities
encompassing;
 a product’s entire life cycle including planning,
 controlling,
 measuring,
 testing and reporting,
 and improving quality levels throughout the
development and manufacturing process.
BackgroundTheISO9000Standards
3
1987 1994 1994 1996 2000 2014 2015
First
Published
Unmature model
Military
the U.S. Department of
Defense (DoD)
announced in a press
release that it will
accept ISO registration
Revised
Increased maturity
Global
Adoption
409,421 Certificates
ISO Technical
Committee
Review
Another season of review
Doubled In
Adoption
1,111,698
Certificates
2015
version
New QMS model for
next 20 years
initiated
After adopting the standards, a country typically permits only ISO registered companies to supply goods and services to
government agencies and public utilities. Telecommunications equipment and medical devices are examples of product
categories that must be supplied by ISO registered companies
Adoption of the Standard
From unpopular to go viral
4
Approved, adopted, and
publicized globally
Strength
Rationalization, bigger market
infiltration
Opportunities
the amount of money, time,
and paperwork required for
registration
Weakness
The model may not cover all
aspects of current trend of
QMS
Threat
S W
O T
Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over
one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management
tools in the world today
S.W.O.T ANALYSIS GRAPHIC
Is ISO as good as we think it is?
5
Resources
How does resources
result in an ultimate
QMS?
Processes
What processes are
necessary ? Is there a
need for rationalization
Procedures
What sequence of work
QMS will be most
beneficial?
organizational
structure
What sort of culture is
required
The ISOApproach to Quality Management System
Nexus of many elements
6
“
”
While the goal of the quality assurance systems for manufacturing
organizations and research and development groups are similar–
minimizing variation–the challenges faced when crafting an
appropriate quality assurance system differ due to the nature of
activities conducted in each type of organization. Computer
software development has unique characteristics within research
and development and engineering disciplines, further challenging
the design of ISO-complaint quality assurance systems.
7
ISO 9000-3
Configuration
Management
Change
Control
Development
Planning
Quality
Planning
Design and
Implementation
Testing,
validation and
maintenance
ISO 900-3, Primary Areas of Concern
ISO 9001 was not written with software in mind. And because of the peculiar nature of the product that
we (software developers) build, a few extra words of explanation and interpretation are warranted. Hence, ISO 9000-3.
8
ThankS ForYourAttention
Pouya Ataei

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ISO 900-1 Pouya Ataei

  • 1. 1 ISO 9000A review toward ISO 9000 for software production
  • 2. 2 • ISO 900 is a set of standards for quality assurance systems • A quality assurance system may be defined as the;  organizational structure,  responsibilities,  procedures,  processes,  and resources for implementing quality management. • These systems cover a wide variety of activities encompassing;  a product’s entire life cycle including planning,  controlling,  measuring,  testing and reporting,  and improving quality levels throughout the development and manufacturing process. BackgroundTheISO9000Standards
  • 3. 3 1987 1994 1994 1996 2000 2014 2015 First Published Unmature model Military the U.S. Department of Defense (DoD) announced in a press release that it will accept ISO registration Revised Increased maturity Global Adoption 409,421 Certificates ISO Technical Committee Review Another season of review Doubled In Adoption 1,111,698 Certificates 2015 version New QMS model for next 20 years initiated After adopting the standards, a country typically permits only ISO registered companies to supply goods and services to government agencies and public utilities. Telecommunications equipment and medical devices are examples of product categories that must be supplied by ISO registered companies Adoption of the Standard From unpopular to go viral
  • 4. 4 Approved, adopted, and publicized globally Strength Rationalization, bigger market infiltration Opportunities the amount of money, time, and paperwork required for registration Weakness The model may not cover all aspects of current trend of QMS Threat S W O T Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today S.W.O.T ANALYSIS GRAPHIC Is ISO as good as we think it is?
  • 5. 5 Resources How does resources result in an ultimate QMS? Processes What processes are necessary ? Is there a need for rationalization Procedures What sequence of work QMS will be most beneficial? organizational structure What sort of culture is required The ISOApproach to Quality Management System Nexus of many elements
  • 6. 6 “ ” While the goal of the quality assurance systems for manufacturing organizations and research and development groups are similar– minimizing variation–the challenges faced when crafting an appropriate quality assurance system differ due to the nature of activities conducted in each type of organization. Computer software development has unique characteristics within research and development and engineering disciplines, further challenging the design of ISO-complaint quality assurance systems.
  • 7. 7 ISO 9000-3 Configuration Management Change Control Development Planning Quality Planning Design and Implementation Testing, validation and maintenance ISO 900-3, Primary Areas of Concern ISO 9001 was not written with software in mind. And because of the peculiar nature of the product that we (software developers) build, a few extra words of explanation and interpretation are warranted. Hence, ISO 9000-3.