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BANASTHALI VIDYAPITH
SUBMITTED BY:
Poonam Mulchandani
Aparna Jindal
Kalyani A.
INTRODUCTION TO
BENCHMARKING FOR BEST
PRACTICES
Benchmarking is a systematic
process used for identifying and
implementing best or better
practices.
Best practices are “those
practices that have been shown to
produce superior results, selected
by a systematic process
RECOGNITION FOR BEST PRACTICES
It produces superior results
It is clearly a new or innovative use of
manpower or technology.
It has received an external award for this
practice.
It is recognized by their customers or
suppliers.
It is recognized by an industry expert.
It leads to exceptional performance
TOYOTA
Respect for people.
Adding value to organization by
developing people.
Focus on quality improvement.
Long term philosophy.
Right process will produce right
results
PIZZA HUT
Integrity , ethics and open
communication.
Diversification of products.
Offer value to their
customers.
Consumer driven strategies.
Target the right customer
with the products and offers at
the right times.
The value of discipline in day to day life
That practicing “Unity In Diversity” isn’t
a big deal at all.
To strive for a well rounded personality.
The determination to achieve your goals.
How to be selfless.
To believe in your team and in your
organization
To always have a positive attitude
INDIAN
ARMY
ANTs
Ants are well organized.
Unselfish unity
Spirit of sharing.
Ants are great planners.
Amazing sense of discipline.
Action in time.
Ants are tireless, persistent.
HARVEsTED BEsT
PRACTICEs
PIZZA HUT :Consumer driven strategies.
Pizza hut shifted to more personalized customer
interactions by segmenting its customer base into
6000+ groups based on characteristics, purchase
tendency and behavioral indicators.
 Focus on quality improvement.
Toyota was able to understand the
critical link between quality and profit
through high customer satisfaction.
TOYOTA
. Young officers in army while training
are encouraged to choose from a whole
host of activities like sailing, boxing, polo,
astronomy, music and many others. The
point is to turn them into well rounded
individuals with a wide range of interests
and hobbies.
INDIAN ARMY
To strive for a well rounded personality.
ANTS : 1. Great planners.
Ants are better planners than individuals.
In winters they store enough food in their
colony, when winters become unbearable,
they never lack food.
2. Amazing sense of discipline.
Without any mistake, ants march one after
another in a line. Without any dispute or
accident they move about in a order.
INNovATIve PRAcTIceS
RecoMMeNDeD FoR college
Pizza Hut: Consumer Driven Strategy
Innovative way : INDUSTRY DRIVEN STRATEGY
Education curriculum should be designed in
such a way that it minimizes the gap between
industry’s requirement and students skills..
Toyota: Focus On Quality Improvement
Innovative way : FOCUS ON QUALITY
EDUCATION
Staff should be trained properly in order to
provide quality education to the students..
Indian Army: Overall Development
Innovative way : FIVE-FOLD EDUCATION
Institutions should provide five fold
education for their overall development . It
includes moral , physical, practical, aesthetic
and intellectual.
Ants : Great Planners
Innovative way : PRO-ACTIVE APPROACH
Institutions should modify their students
according to changing business environment.
Ants : Amazing sense of discipline
Innovative approach : Incorporating
discipline and moral values.
Institutions should incorporate moral values
and discipline in students in such a way that
they are ready for the competitive world which
is politically influenced.
LESSONS LEARNED BY TEAM
We learned how to benchmark the best
practices and recognize them.
We learned how to work in a team and
cooperate with them.
We learned many lessons from ants, toyota ,
pizza hut ,and indian army.
We also learned how to impement those
practices in our college and what are benefits
of those practices.
QCL 14-v3 [BEST PRACTICES]-[BANASTHALI UNIVERSITY]_[POONAM MULCHANDANI]

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QCL 14-v3 [BEST PRACTICES]-[BANASTHALI UNIVERSITY]_[POONAM MULCHANDANI]

  • 1. BANASTHALI VIDYAPITH SUBMITTED BY: Poonam Mulchandani Aparna Jindal Kalyani A.
  • 2. INTRODUCTION TO BENCHMARKING FOR BEST PRACTICES Benchmarking is a systematic process used for identifying and implementing best or better practices. Best practices are “those practices that have been shown to produce superior results, selected by a systematic process
  • 3. RECOGNITION FOR BEST PRACTICES It produces superior results It is clearly a new or innovative use of manpower or technology. It has received an external award for this practice. It is recognized by their customers or suppliers. It is recognized by an industry expert. It leads to exceptional performance
  • 4.
  • 5. TOYOTA Respect for people. Adding value to organization by developing people. Focus on quality improvement. Long term philosophy. Right process will produce right results
  • 6. PIZZA HUT Integrity , ethics and open communication. Diversification of products. Offer value to their customers. Consumer driven strategies. Target the right customer with the products and offers at the right times.
  • 7. The value of discipline in day to day life That practicing “Unity In Diversity” isn’t a big deal at all. To strive for a well rounded personality. The determination to achieve your goals. How to be selfless. To believe in your team and in your organization To always have a positive attitude INDIAN ARMY
  • 8. ANTs Ants are well organized. Unselfish unity Spirit of sharing. Ants are great planners. Amazing sense of discipline. Action in time. Ants are tireless, persistent.
  • 9. HARVEsTED BEsT PRACTICEs PIZZA HUT :Consumer driven strategies. Pizza hut shifted to more personalized customer interactions by segmenting its customer base into 6000+ groups based on characteristics, purchase tendency and behavioral indicators.
  • 10.  Focus on quality improvement. Toyota was able to understand the critical link between quality and profit through high customer satisfaction. TOYOTA
  • 11. . Young officers in army while training are encouraged to choose from a whole host of activities like sailing, boxing, polo, astronomy, music and many others. The point is to turn them into well rounded individuals with a wide range of interests and hobbies. INDIAN ARMY To strive for a well rounded personality.
  • 12. ANTS : 1. Great planners. Ants are better planners than individuals. In winters they store enough food in their colony, when winters become unbearable, they never lack food. 2. Amazing sense of discipline. Without any mistake, ants march one after another in a line. Without any dispute or accident they move about in a order.
  • 13. INNovATIve PRAcTIceS RecoMMeNDeD FoR college Pizza Hut: Consumer Driven Strategy Innovative way : INDUSTRY DRIVEN STRATEGY Education curriculum should be designed in such a way that it minimizes the gap between industry’s requirement and students skills.. Toyota: Focus On Quality Improvement Innovative way : FOCUS ON QUALITY EDUCATION Staff should be trained properly in order to provide quality education to the students..
  • 14. Indian Army: Overall Development Innovative way : FIVE-FOLD EDUCATION Institutions should provide five fold education for their overall development . It includes moral , physical, practical, aesthetic and intellectual. Ants : Great Planners Innovative way : PRO-ACTIVE APPROACH Institutions should modify their students according to changing business environment.
  • 15. Ants : Amazing sense of discipline Innovative approach : Incorporating discipline and moral values. Institutions should incorporate moral values and discipline in students in such a way that they are ready for the competitive world which is politically influenced.
  • 16. LESSONS LEARNED BY TEAM We learned how to benchmark the best practices and recognize them. We learned how to work in a team and cooperate with them. We learned many lessons from ants, toyota , pizza hut ,and indian army. We also learned how to impement those practices in our college and what are benefits of those practices.