This document discusses five "superpowers" enabled by cloud native operations: super fast development and deployment, super durable infrastructure, super flexible application delivery, super valuable cost savings, and a super friendly collaborative culture enabled by automation. It notes that while automation adoption is increasing, many organizations have not achieved full automation. Cloud platforms can provide powerful automation toolkits to help operations teams achieve these superpowers.

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Five Cloud Native Ops Superpowers:
Yes, You Can Do That!
Dave Bartoletti, Vice President & Principal Analyst
December 5, 2017

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Hello
Dave Bartoletti
VP, Principal Analyst
Serving infrastructure and operations pros
• Virtualization and cloud veteran, advising clients
on public cloud IaaS/PaaS/CaaS platforms, cloud
transformation, cloud management, cloud
economics, and modern app platforms
• IBM, TIBCO Software, Fidelity, Enigmatec (EMC)

4. “It’s no longer the
big beating the
small. It’s the fast
beating the slow.”
Eric Pearson,
CIO, InterContinental
Hotels Group

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Fast digital businesses form cloud-based
ecosystems centered on their customers.
Source: “The Digital Business Imperative” Forrester Report

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10%
19%
25%
33%
51%
0%
10%
20%
30%
40%
50%
60%
% of global companies who use a public cloud IaaS/PaaS platform
Sources: Forrester’s Forrsights Hardware Survey, Q3 2013 (n=1253); Forrester’s Global Business Technographics Infrastructure Surveys [2014, N=3190; 2015, N=3592; 2016, N=3503].
Transformation is driving hypergrowth in
public cloud adoption (global)…
2013 2014 2015 2016 2017

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30%
41% 40%
47%
0%
10%
20%
30%
40%
50%
% of North American companies who use a private cloud IaaS/PaaS
platform
Sources: Forrester’s Global Business Technographics Infrastructure Surveys [2014, 2015, 2016, 2017].
…while cloud development platforms
breathe new life into on-premises clouds.
2014 2015 2016 2017

8. 8© 2017 Forrester Research, Inc. Reproduction Prohibited Source: “Automation Drives The I&O Industrial Revolution” Forrester Report
Each abstraction spawns new abstractions
and accelerates demand for automation
2014 2015 2016 2017

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Automated systems management is a
top-3 priority for I&O decision makers.
Moving workloads to cloud platforms
and improving security are the others.

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Leading firms are
reconsidering
what it means to
work in IT Ops.
It’s an operations
industrial
revolution
powered by
automation.
Source: “Automation Drives The I&O Industrial Revolution” Forrester Report

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We’re not nearly as
automated as we
need to be.
Only 29% of
releases are fully
automated.
Source: “The Need For Speed: Drive Velocity And Quality With DevOps” Forrester Report.
45% Don’t Plan To
Invest More In
Automation Tools
In 2018.

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We’re not nearly
as automated as
our leaders think
we are.
Source: “A Dangerous Disconnect: Executives Overestimate DevOps Maturity” Forrester Report

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Good News: The PaaS Market Is Growing
Bad News: What Is PaaS?

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Today’s cloud
development
platforms are
powerful and
extensible
automation and
orchestration
toolkits.
Source: “The Three Faces Of PaaS” Forrester Report

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Super Fast, like Dash
• Dev productivity: from 18 releases per year to 90.
• Ops productivity: from 50 infra staff managing
3000 servers to 5 platform experts (who consult
infra and network experts as needed).
• 28 days to develop and deploy Liberty Mutual’s
“shoddiest viable product”
• Pushed 45 releases in 55 days
Image © Disney Pixar• Source: https://builttoadapt.io/the-learning-never-stops-at-liberty-mutual-453a1bbeb70

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Super Durable, like Mr. Incredible
• Same day bug fixes with zero downtime
• Repair: patch early and patch often with BOSH
• Repave: use Concourse pipeline to load, test, and
apply patches automatically
• Repave: rebuild VMs every time they are deployed
Image © Disney Pixar

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Super Flexible, like Elastigirl
• Automate Blue/Green, Canary, A/B, etc., test strategies
• Self-service of both apps and data
• Automated consistent installs of PCF on public or private
Image © Disney Pixar

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Super Valuable, like money
• 135% ROI in three years in advanced customers
• Cost avoidance: no more building platforms
• US Air Force built a tanker refueling system for
less than $2M in 90 days and is now saving $1M
per day in fuel costs.
Image © Disney Pixar

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Super Friendly, like the SuperFriends
• 36% say that lack of automation is the top barrier to full DevOps
• Immersive lab experiences work because culture
• Learn together, fail together, recover together
• Buy capes for everyone, including Scooby
Image © Disney Pixar

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Parting Thought:
To get to full
automation,
sometimes you
just have to shut
down the manual
alternative…

21. forrester.com
Thank you
Dave Bartoletti
+1.415.830.2666
dbartoletti@forrester.com
@davebartoletti