3. 3
Cri$cal
Success
Factors
1.
The
Plan
-‐
A
rigorous
and
constantly
examined
growth
strategy
2.
The
People
-‐
A
sophis$cated,
smart
and
strategically
relevant
human
capital
strategy
3.
The
Market
-‐
A
robust,
analy$cal,
on
$me
and
on
demand-‐inbound
marke$ng
strategy
for
today!
4. Survive
or
Thrive
• MISSING
ANY
OF
ONE
OF
THESE
THREE
AREAS
CAN
CAUSE
YOUR
STRATEGY
TO
GO
FROM
THRIVE
TO
SURVIVE:
– Part
1
-‐
GROWTH
STRATEGY
• LOSING
FOCUS
OF
YOUR
‘NORTH
STAR”
– Part
2
-‐
HUMAN
CAPITAL
POTENTIAL
AND
ORGANIZATIONAL
ALIGNMENT
• WAITING
TOO
LONG
AND
INVESTING
TOO
LITTLE
– Part
3
-‐
MARKETING
&
ANALYTICS
• UNDERVALUING
THE
IMPACT
AND
DOING
TOO
LITTLE
6. Value
Proposi$on
The
best
strategy
can
fail
at
implementa7on
without
a
human
capital
strategy
suppor7ng
it
Paradigms
Blocking
People
from
Achieving
Strategic
Ini<a<ves
• People
are
smart
and
people
are
busy
• All
our
people
are
always
working
at
their
highest
poten7al
• People
are
our
most
important
asset
7. The
Current
Global
Business
Trends
2014
• 27%
of
CEO’s
say
they
lose
sleep
over
human
capital
– Fortune
• According
to
PE
surveys
–
85%
of
their
<me
is
spent
on
people
issues.
There
is
a
crisis
in
leadership
–
crea<ng
organiza<onal
permafrost
– Phoenix
Strategic
Performance
• 60%
of
employees
are
disengaged
– Towers
Watson
–
Global
Employment
Study
2014
• 50%
of
Small
Businesses
Fail
within
the
first
5
years
– Geri
Stengel
–
Ventureneer
• On
the
Values
–
Produc<vity
Matrix
-‐
Too
much
<me
,
over
60%,
is
spent
tolera<ng
either
low
or
disengaged
performers
– Jana
Ma`hews
–
Kaufman
Ins$tute
7
8.
Value
Proposi<on
– Assess
people
on
current
and
trending
competency
criteria
– Forecast
current
and
future
people
poten<al
and
capacity
to
pace
with
strategic
business
objec$ves
– Unlock
people’s
performance
poten<al
– Mi<gate
people
risk
– Close
the
performance
accountability
loop
9. Managing
Human
Capital
Poten$al
• 3-‐Filter
Funnel
Assessment
Diagnos7c
• Organiza$onal
Agility
Assessment
Repor7ng,
Analy7cs
&
Gap
Analysis
• Workforce
Planning,
Development
&
Governance
Implementa7on
14.
Organiza$onal
Agility
Assessment
Results
• Organiza<onal
Agility
Assessment
Results
Repor<ng,
Analy<cs
and
Gap
Analysis
• Heat
Map
• Phoenix
Competency
Gap
Analysis
• Organiza<onal
Agility
Report
• Business
Resiliency
Gap
Analysis
15.
Inves$ng
in
People
Development
Inves$ng
in
people
is
no
longer
a
nice
to
do.
It
is
a
must
do,
a
strategic
impera$ve
that
is:
– Strategically
aligned
to
business
goals
– Targeted,
high
quality,
relevant,
immediately
applicable
and
accountable
to
change
Why
is
investment
in
the
upskilling
and
development
of
human
capital
no
longer
an
op<on
but
a
strategic
impera<ve?
– When
the
consequences
of
not
doing
it
are
compromising
your
ROI,
strategic
goals,
compe$$ve
advantage
and
organiza$onal
agility
– When
having
skilled
employees
are
the
table
stakes
needed
for
your
organiza$on
to
stay
in
play
16.
Phoenix
Strategic
Performance
System
Assessment
Recommenda$ons
Delivering
Human
Capital
Value
– Current
people
analysis
– Gap
analysis
and
workforce
planning
– Targeted
and
aligned
employee
development
plans
– Targeted
and
aligned
learning
and
development
– A
governance
process
to
ensure
accountability
and
sustainability
17. Regarding
Human
Capital
Planning
“A
Goal
Without
a
Plan
Is
Just
a
Wish”
Antoine
de
Saint-‐Exupery
Wishing
does
not
make
it
so……..so
• Set
Your
Inten;ons
Clearly
• Visualize
the
Outcome
You
Desire
with
UCer
Certainty
• Be
Brave!
• Track
Your
Progress
• Plan,
Plan
&
Plan
Some
More
Good
luck!
18. Ques$ons?
Joanne
Flynn
Phoenix
Strategic
Performance
www.phoenixstrategicperformance.com
jflynn@phoenixstrategicperformance.com
Making
Human
Capital
a
Strategic
Ini;a;ve
18