Phillip Chen provides his contact information and educational background which includes a Bachelor of Business Administration expected in 2018 from National Cheng Kung University along with an exchange program at Queensland University of Technology in 2017. He lists his academic project in R programming predicting airport passenger capacity and his language and technical skills. His work experience includes marketing and customer service roles at Uber and Panera Bread. Finally, he lists his involvement in various student activities at his university.

1. Phillip Chen (886) 978939149 , phillipchen0208@gmail.com
Education
Bachelor of Business Administration in Transportation and Communication Management Science
National Cheng Kung University 2013–2018(expected)
Exchange Program
Queensland University of Technology 2017–2017
Academic Projects
Taoyuan International Airport Passengers Capacity Prediction (Group Project)
Tool: R programming. Applied Seasonal ARIMA model to fit the time series monthly data (from 2003-2015) to
forecast the airport capacity in the next 5 months.
Techniques & Language Ability
R, SQL, MS Office； Mandarin (Native), English (Advanced)
Work Experience
Uber July 2016 – December 2016, Taiwan
Marketing Intern
 Developed several localized marketing strategies generated rider growth and trips over 20% since initiation.
 Managed a B2B partnership spreadsheet through contacted and revisited to better improve user experience.
 Supported global marketing events such as Anti-Drunk Drives Campaign and UBER Ice Cream Day.
 Intern recruitment cooperated with the city team on video contents planned and filmed assistance.
Panera Bread July 2015 – September 2015, USA
Cashier
 Assisted Launched the new branch store in Wisconsin Dells with food quality, service tested and cleaning.
 Conducted customer service covered wrong delivery to broken items and provided solutions.
 Supported drive-thru section with order taken as well as simple food prep.
 Sales associated with summer seasonal products and daily special meals promotion.
Activities
 Associate to Advanced Collegiate School of Business (AACSB) Department Representation Jan. 2017
Reviewed the overall performance of the business school with the committee members at AACSB Conference.
 UKEAS Study Abroad Exhibition Ambassador Oct. 2016
Provided English-Mandarin translation service, school info and academic advises upon a 100 people-size activity.
 Group Leader in the Department Winter Camp Jan. 2016
Group Leader in the 4-day winter camp responsible for schedule planning, food price negotiation.
 Presider of The Department Freshman Orientation Activity Sep. 2014
Responsible for extracurricular activities and curriculum introduction session.