TMA World Viewpoint 38: How Cross Cultural Training Can Improve The Productiv...
Coaching Plus For Peak Performance 3.0
1. Can you afford the
shadow of a doubt?
Coaching Plus….
for Peak Performance.
2. The Premise
The most brilliant minds face the daily challenge of executing short
term professional goals without losing sight of their personal
long term needs and dreams and without putting at risk key
relationships by poor use of “soft skills” under stress.
Most also need to keep their foreign languages up to scratch for
international negotiations, networking and professional development
but have no time or desire to take more classes.
“Coaching Plus …
for Peak Performance”
is a unique proposition combining Performance Coaching and the
opportunity to enhance language proficiency whilst analyzing,
strategizing and rehearsing real-life situations.
3. Features and Options
COACHING FOR PEAK PERFORMANCE
Initial Session at no cost to understand professional and/or
personal goals and challenges, ascertain performance gaps and
assess current language and “soft” skills and learning style.
Strategic planning session(s) to define specific objectives,
deadlines, schedule for initial coaching programme, duration
and budget.
As required, selection of learning processes to acquire specific
soft and language skills (self-study, on-line, formal training etc).
One-on-one coaching in English (or Spanish for foreigners) to
follow-up on and reinforce learning and commitments and
recalibrate as necessary.
+ PLUS
4. PLUS
ANY OR ALL OF THESE COMPLEMENTARY ACTIVITIES
Ad-hoc sessions in preparation for specific meetings,
conversations and coaching sessions.
Observation /Listening-In on key meetings and teleconferences
by coach to provide feedback and to identify learning
opportunities for coachee and collaborators/colleagues.
Instant Telephone Debriefing of Critical Meetings and Incidents
Permanent availability to revise/edit e-mails, correspondence
and reports to assure quality of communication and provide
critical feedback.
Intensive Tutoring and Training to remedy specific language and
“soft skill” weaknesses. Translating and Interpreting Services.
5. Sample Programme
Month 1 Month 2 Month 3
Ongoing
Coaching : One 60-minute session per week in coachee’s office at 08:00am
every Tuesday (reprogrammed as required)
Remedial
Week 4 : 2 hours per day x 5 days revising conditionals and
English : modals and developing fluency .
Team
Meetings: cv cv
Weeks 3 and 5 : Facilitating team meeting in English to prepare
marketing plan. Week 6 : Observation and support during 2-day
meeting with Head Office
Soft
Skills : Week 10 : 2-day intensive training of team in “Crucial
Conversations” having identified opportunity in Team Meetings.
6. 20 + Years of Experience
Philip brings to the table over 20 years of experience and the
skills and resources acquired by working with some of the
World’s Leading Training Organizations:
LANGUAGES: Linguarama, Richard Lewis Communications, BBC English
“SOFT SKILLS” :FranklinCovey, Vital Smarts, Crane Consulting
Clients over the years include:
Nestlé, HSBC, Chiletabacos, Citibank, ASMAR, Codelco, Collahusai, BCI, Redbanc, Cia. Minera
Disputada de Las Condes, SAAM, Minera Zaldívar, Pontificia Universidad Católica, Clínica
Las Condes, Compaq, Bellsouth, Synapsis, McDonald's, Procter & Gamble, Drillco,
Danisco, Rockwell, Holderbank, CMPC, Microsoft, Hewlett Packard, DHL, Scotiabank,
Endesa, Banco de Chile, Aquachile, Thyssen Krupp Elevadores, Mainstream, Soprole, DyS
Wallmart etc
7. Foundations
In 1982, British-born Philip Ray founded Chile’s first
language consulting firm - International Language
Consultants, (subsequently IBC) which, in 1995, was
named by El Mercurio as the institution which trained
most executives in English and Spanish that year.
In 1996 he was appointed representative of Covey
Leadership Center in Chile (today FranklinCovey) and
certified as facilitator and coach in:
“The Seven Habits of Highly Effective People”®
“First Things First”®
“The 4 Roles of Leadership”®
“Focus & Execution”®
“Leading at the Speed of Trust” ®
8. Development
In 2004 he was invited to form Boydeninstitute and
brought to Chile “Crucial Conversations”® by Vital Smarts
and “The Heart of Coaching”® by Tom Crane.
In 2010 he decides the time is right to combine these
unique experiences and his passion to contribute to
Chile’s success as a people and as a nation with a very
simple formula :
“Coaching Plus…
for Peak Performance”
Philip Ray
philiprayr@gmail.com
6 229 7840
9. Testimonials
Sus mejores cualidades: Grandes resultados, Experto, Creativo
“Una cosa es aprender inglés en un instituto, probablemente para algunos un paso anterior a
este. Aprender a liderar, trabajar en equipo y hacer negocios en inglés es otra cosa. Yo he
tenido la asesoría permanente de Philip para este tipo de materias y me ha aumentado mis
resultados increíblemente Lo recomiendo 100%.”
16 de noviembre de 2010
Gonzalo Torrealba – Co-fundador y CEO iKwest
“Philip me ha asesorado como coach durante gran parte del año 2011, ayudándome a descubrir,
reforzar y explotar al máximo mis potencialidades profesionales, permitiéndome a la vez ver las
cosas desde otro punto de vista, tanto en ámbito personal como profesional. Su experiencia y
conocimientos me han sido claves para descubrir que todo se puede lograr, en la medida que
creamos en nuestras capacidades y desarrollemos relaciones interpersonales en un ambiente de
respeto por el otro. Otro valor agregado que entrega Phil es que las sesiones pueden ser en ingles
o español. Por ultimo, es una persona muy responsable, profesional, respetuoso, confiable, y
muy analítico, por lo que lo recomiendo totalmente. Buenos resultados garantizados!”
2 de febrero de 2012
Juan Alejandro Córdova, Banco BBVA
“Philip es un excelente profesional, serio, creativo, comprometido con los resultados y muy
integro en su actuar.”
7 de agosto de 2011
Patricio Salinas, Gerente Banco BCI
10. Testimonials
Altamente confiable, muy transparente y comprometida.
“Philip siempre esta pendiente de entender las necesidades de los clientes y satisfacer
totalmente sus peticiones. Es altamente creativo y dedicado. Muy intenso en todo lo que
hace. Para mi ha sido una tremenda experiencia compartir la responsabilidad de atender a
varios clientes muy valiosos como el BCI en Chile. Es y ha sido un honor hacer equipo con
Philip y espero que en el futuro podamos compartir otras experiencias que nos permitan
generar grandeza y contribuciones significativas...”
8 de octubre de 2010
Marta Sánchez, Senior Facilitation Trainer, Franklin Covey LA
Carismático, energético, entusiasta, perseverante y comprometido “Philip es el compañero de
viaje ideal para emprendimientos ambiciosos. Siempre se puede contar con su sensatez y su
buen juicio y, principalmente, con su energía para mantener bien activo el movimiento de
cualquier proyecto. Destaca también su confiabilidad, por su honestidad e integridad, y la altura
de sus metas, siempre orientadas al bien común.”
5 de octubre de 2010
Andrés Wiche, Consultant,
SynecticsWorld
11. Out of the Shadows!
Three generations of Rays
coach each other to the top