1. Pavindas Palathil
Abdul Aziz Building
C2-Block, Flat# 1706
Al Nahda, Sharjah
United Arab Emirates
Contact No. +971561826603
E-mail: pavindas898@gmail.com
CAREER OBJECTIVE
To work in a challenging environment, which can provide me with opportunities to learn and
grow.
WORK EXPERIENCE
SPLASH Fashions
Senior Customer Service Executive September 2014 March 2015
Job Description:
• Dealing with customer requests and complaints
• Selling cloths
• Giving good customer service
MARINA Motors Pvt. Ltd India
Customer advisor January 2012 – December 2013
Job Description:
• Primarily responsible for selling Cars (TATA & FIAT)
• Meeting prospective customers and assisting them to get through the documentation
and procedural formalities.
• Explaining in detailed specification of the vehicles.
• Making monthly sales reports and Rate survey reports of competitive companies.
• Collection of all necessary information and documents from clients and assisting them
for completing loan applications, if necessary.
• Conduct background checks and verifications to ensure the customer fulfills all terms
& conditions.
• Assisted customers by assuaging their doubts and clarified different offers prevailing
• Coordinating with Banks & other Financial Institutions for Loan to customers as per
their request
2. SHORT PAID ASSIGNMENTS
Customer survey as a part of the Customer relation management project
Description:
Identifying the potential customers and collecting the feedback regarding the product.
Duration: 7 days
Prepared a foreign Tour package/Itinerary as a part of travel management project
PROFFESIONAL QUALIFICATION
B.Tech HNC in Aviation, Travel Management and Hospitality from Frankfinn Institute of
Airhostess Training.
EDUCATIONAL QUALIFICATIONS
[Pursuing Bachelor Of Commerce As Distant Education From Calicut University - Calicut, India]
2008-2009 Frankfinn Institute Calicut, India
Diploma in Aviation, Hospitality & Travel Management
2006-2008 Higher Secondary School Calicut, India
Commerce
PERSONAL TRAITS & SKILLS:
Comprehensive knowledge of flight and emergency procedures
Profound ability to operate emergency equipment’s effectively
Effective first-aid and medical skills
Good organizational and time management skills
Efficient team player, Willing to learn, high amount of will power and self confidence
Highly adaptable, positive, resilient, open to new ideas
Relationship-builder with excellent interpersonal skills
Loyal and dedicated employee with an excellent work record
LANGUAGE SKILLS:
Fluent in English , Hindi, Malayalam and Tamil
DRIVING LICENSE:
• LMV [India]
3. IT SKILLS:
Galileo
MS Word
MS Excel
Power Point
Opera
Internet friendly
Tally
DCA
HOBBIES:
Travelling, Riding, Offroading, Swimming, Reading Books, Listening Music and Dancing
PERSONAL INFORMATIONS
Gender : Male
Marital Status : Single
Date of Birth : 15th March, 1990.
Height & weight : 178cm, 79kg
Home Address : “Ayillyam”
Sivapuri Road, P.O.Beypore,
Calicut-15, Kerala, India.
Visa status : Visit Visa
Passport Number : G7768822
Date & Place of Issue : 03/04/2008, Kozhikode,
India Date of Expiry : 02/04/2018
DECLARATION
I hereby declare that all the above details are true and best of my knowledge.
Pavindas Palathil