1. 1
Profile
Accomplished flexible, pragmatic and experienced multi-disciplined Business Analyst/ Project
Lead/Change Manager/ with a background in hands-on delivery of end to end life-cycle projects
within cross-product Financial Institutions and IB divisions. Delivering complex business
requirements and attribute mapping documentation. Methodical, self-motivated and attentive to
detail, takes proactive responsibility for own work and resources. Experienced with working in
either Agile or Waterfall approach.
Availability Software/Systems knowledge
Available for interview with immediate start.
Contracting through LTD Company and UK Citizen.
Prince 2 Foundation in project management.
Criminal Record Check
Career History
Organisation: British Car Auctions Paddock Wood March 2016 to date
Job Title: Auction sales team member
Project Scope Working as a team member at BCA Paddock Wood, main roles presenting cars in
the auction hall on sales days, providing customer service and information to collecting clients of
sold cars. Reallocating stock positions, arranging sold vehicles transfers to customer premises.
Team member in monthly vehicle stock reconciliations
August 2015 to March 2016.
Organisation: Unemployed
Job Title: None
Activity: Sabbatical and concentrating on a self-build project at home. Building an oak framed
garage and games room, whilst looking for the right role.
Organisation: Deutsche Bank through Consultancy CAPCO May 2015 to August 2015
Job Title: Business Analyst
Project Scope: Researched and published a report on the Data Readiness for FATCA Chapter 3
and 4 including Common Reporting Standards (CRS), FATCA regulations 1099 and 1042-s. This
report reviewed for all systems, processes in London and worldwide locations including CDOT,
documenting the current on-boarding data attributes, booking systems and accounting systems,
highlighting the failure points and data gaps within the current process and to produce
recommendations and changes to ensure a high percentage of clients are compliant for FATCA
classification and automated Reporting and Withholding when on-boarded.
Organisation: HSBC Global Sanctions March 2015 to April 2015
Job Title: Lead BA
Project Scope: Working in Financial Crime Compliance Global Sanctions’ screening. Developing
and building a new Compliance Team, processing existing and new global sanction watch list.
The role included:
Writing job descriptions and recruiting profiles for new compliance team
Writing procedures and process documents
Paul Matthews
Southover Lodge
Burwash, TN197JP
Mobile 07742456601
Email: paulmatthewsconsultants@gmail.com
LinkedIn: https://uk.linkedin.com/in/paul-matthews-1a258b6
Software/Systems knowledge
Microsoft Access/Excel/Project/Viso/Power Point.
External system providers Loan IQ, Wall Street,
SWAPSWIRE, FIDDESSA, Omgeo ALERT.
2. 2
Organisation: Between contracts June 2014 to February 2015
During this time I researched and became familiar with the Regulatory Reporting requirements
that will impact the FI markets.
Regulation Skills gained
FATCA and OECD
Common Reporting
Standard (CRS)
Common Reporting Standards (CRS) covering FI Global Exchange of Information
for Reporting & Due Diligence.
Organisation for Economic Co Operation & Development (OECD)
Risk Data
Aggregation
(BCBS239)
Understanding how Banks must capture and aggregate all risk data across
business lines.
Timeliness/Accuracy – Reporting timescales and control mechanisms
Adaptability – recognising building models as decisions can be affected by
differencing risk data requirements
MIFID ii Reviewing and understanding the changes required for Commodity Derivatives,
Equities, High Frequency Trading and Trade reporting requirements, Market Data
reporting.
EMIR, Dodd Frank &
Volcker rules
Covering Trade capture, Block level execution, Allocation and Affirmation, Clearing
Agents & Initial and Daily Margins
Organisation: UBS IB London Feb 2014 - May 2014 (Maternity cover)
Job title Change Manager
Project scope: Regulatory Change (EMIR). Delivered Delegated Reporting, PRDR, Client
Classification. Delivered EMIR Delegated Reporting, working with the external
Consultancy team, enriching the client database with clients Delegated Reporting flags, using
Waterfall project approach.
Delegated Reporting
Developed robust implementation/reporting processes.
Delivered/Maintained/Reported weekly progress to Change Management team using in-
house RAID Log, Issue and Exception Reports.
Maintained clear and focused stakeholder management meetings with Front Office Sales
Middle Office and BAU Client On-Boarding teams.
Ran daily team progress meeting, drove hard a demanding daily targets.
Provided 1-2-1 development/mentoring to JDX analyst’s
Delivered weekly releases of Delegated Reportable flagged clients
Implemented Business Process and System mapping and design changes
Documented & tracked requests for UTI preference system changes and system
developments, working with IT Change Team through full UAT test cycle with BAU Client
on-boarding team.
Completed Procedure guides, process maps, training guides including signed off by RTB
Portfolio Reconciliation Dispute Resolution (PRDR) and Counterparty Classification
Delivered new Control or Hard stop on boarding process, through automated in-house
data capture of clients PRDR classification and Counterparty Classification using external
sources.
Monitored, tracked, reported successful PRDR system data enrichments.
Delivered Control Reports for DR, PRDR Client Classification.
Wrote and produced workflow process guides for external consultant’s team working on
the PRDR enrichment of the client data.
3. 3
ESMA Extraterritoriality
Initial database assessments for ESMA extraterritoriality and developing the approach
and impact requirements to the Client On-Boarding of entities.
Traceability of EMIR
Analysed documented and agreed system requirements against Regulations to provide
the rule maps for DR, PRDR, Extraterritoriality and Timely Confirmation, by working with
UBS IB legal team, agreeing Policy Documents per each EMIR process, and working
with the Client On Boarding team to make sure the process guides will be compliant with
the EMIR Regulations.
Organisation: RBS Aug 2012 - Dec 2013
Job Title: Senior Business Analyst, Corporate and Institutional Banking Division (CIB)
Project Scope: Regulatory Change (FATCA) using Waterfall methodology
Requirement gathering analysis, definitions, documented the BRD for Client on Boarding
for CIB .covering Entities, FI and Sole Traders,.
Wrote and presented the Client On-Boarding Business Operating Models (BOM) and
Target Operating Models (TOM) to Senior CIB stakeholders through a series of
workshops using Power point and VISIO.
Redesigned the CIB on boarding Business Process and System mappings.
Documented the impact of FATCA for Client On-Boarding processes for CIB and
Commercial Banking using the end to end customer journey process.
Documents FATCA “Change of Circumstance”, FATCA “Case Management” processes,
to provide a joined up, and end to end operating model aligned with RBS Retail,
Corporate Banking and Ulster bank and Crown Dependencies locations.
Analysed, developed and documented tactical solutions and used case scenarios for
Client on Boarding.
Completed Gap analysis and FATCA impact assessment on KYC/AML
Agreed technical points of the Target Operating Model (TOM) for CBD by working closely
with external auditors KPMG.
Built and present used case scenarios to stakeholders and KPMG.
Completed the FATCA changes for 374 account opening forms and Web based forms
Completed the changes for On line Account opening forms used by clients on boarding
via the internet.
Supported FATCA SME in other divisions of RBS, (Retail, Ulster Bank, IT and RBSI).
Designed the business approach to address recalcitrant records (orphaned accounts),
Analysed and documented comprehensive client product list, identifying FATCA products
documenting the in house systems for RBS CBD clients
Product SME for CBD, working with Technology, CBD FATCA programme and FATCA
Project Delivery Board
Worked closely with CBD Customer Experience Teams, Service Improvement teams and
Relationship Management team in all UK regions
Engaged with RBS group programme teams to support the development of IT changes
for FATCA Reporting by representing the changes with the CBD Stakeholders.
Traceability, reviewed, validated the Client On Boarding requirements/ Reporting and
Recalcitrant reporting against the FATCA Regulations for Corporate Banking Division.
Redundancy from RBS M&IB June 2012
Organisation: Royal Bank of Scotland M&IB Oct 2010 to June 2012
Job Title: Project Manager
Project scope Migration and On-Boarding of Equity Derivative /Cash Equities from ABN to RBS
using Agile methodology.
On-Boarded/Data Migration of ABN records for Equity Derivative and Cash Equities
covering Asia/EMEA and US regions.
Documenting process flows and system diagrams.
Population scope defined, analysed and impact assessed.
Migration of 20k Counterparties and 80k SSI’s from RBS NV to RBS PLC.
4. 4
Delivering and managed new request of weekly SPRINTS specific client migration/on
boarding list from various regional stakeholders.
Majority of clients on-boarded were Funds of Fund Managers.
Stakeholder communications published 3 times per week advising delivery and issues
(RAG status updates)
Stakeholder Management of 1 Equities Programme Manager, 5 Equity Stakeholders.
SCRUM meetings to provide delivery feedback raise/track/resolve DQ issues with
business facing BA/Stakeholder.
Provided effective MI and reporting setup status on a daily basis to my stake holders.
Arranged Equity Training and ongoing support to On Boarding teams and BA contractor
to assist with this migration.
Reviewed and developed the Training, Reference Data/AML processes and procedures
with the Reference Data team (37 resources) in Chennai.
Organisation: Royal Bank of Scotland M&IB 2006- 2010
Job Title: M&IB Client Reference Data Change Manager,
Project Scope Various scheduled Cross Products change request using Waterfall project
approach
Managed the initiation analysis, testing and implementation of change request from BAU
stakeholders.
Documenting process flows and system diagrams.
Reviewed projects TOR and PID documents, ensuring sign off prior to project initiation.
Agreed Change request with agreed Governance and Control/Audit teams
Agreed all business requirements and solutions with stakeholders.
Maintained and enhanced Change Management Check List.
Planned and documented migration procedures, and ensured project scope fully
implemented.
Co-ordinated system design changes and updated requirements working closely with
stakeholders BAU teams and IT teams.
Chaired weekly progress meetings with Change teams/BAU stakeholders, throughout
project life cycle.
Published MI reports, advising progress to stakeholder and IT teams using Tracking and
Progress reports.
Co-Ordinated the initiation, analysis, UAT testing and implementation of projects.
Monitor and Escalate and resolve any production issues
Arrange IT support and BAU team’s availability for UAT and Post go live date of project
Arranged for post implementation support.
Managed UAT and Regression test programs with the IT development team and Stake
holders, coordinating with the Client Data Managements teams in UK, India and
Singapore.
Organisation: Royal Bank of Scotland M&IB 2006- 2010
Job Title: Project Manager/BA hybrid role,
Project scope: Migration and On-Boarding/SSI’s for 40 Fund Managers from ABN to RBS cross
products.
This was an urgent hand’s on task as ABN had no reliable Reference Data available. Covering
Cross products data required.
Represented Reference Data department in twice daily Steering Committee with Senior
Management and other dependent Teams (Credit Risk, Legal, Front Office Sales etc).
Passed on Steering Committee daily on-boarding deliverables and deadlines to the team.
Developed flexible work patterns for my teams to address and resolve key bottleneck issues.
Setup communication channels with Front Office sales team member for Fund Manager
Contact details.
Completed the business requirements and process guides to enable the on-boarding for the
Data SME to add these Counterparties and SSI to the RBS system.
5. 5
Documenting process flows and system diagrams.
Arranged for new accounts to be opened at Omgeo Alert with Fund Managers. Coordinate
the authentication process for direct instructions from the Fund Manager.
Developed the approach/training guides for my team when requesting Counterparty and
Standard Settlement Instructions (product specific) from Fund Managers systems Trained
and managed team of 6 people (3 based in London 3 based in Newcastle-under-Lyme) to
complete this Fund Manager On Boarding task.
Design and built MI reporting tool (Excel) to track/support this role.
Job Title: Project Manager/BA hybrid role 2006- 2010
Project scope: Migration of ABN Lending Operations Counterparty/SSI to RBS
On Boarded 15k ABN Lending Clients with 50K SSI to RBS systems and Loan IQ via Extract,
Transform, Load tool (ETL).
Arranged workshops and meetings with ABN/RBS BAU SME to complete complex attribute
mapping documents.
Completed Business Requirement documents and procedure guides,
Documenting process flows and system diagrams.
Updated Business Operational models.
Progress tracked using IT data extracts, RAID Logs, exception and issue reports and MI
reporting on progress made.
Agreed UAT Testing and development of the SSI ETL tool with IT Support.
Arranged regular data dumps with ABN/RBS IT teams to ensure up to date source data fed
from secure location.
Scheduled UAT environments/ETL testing and sign off with stakeholders.
Managed the SME resources in Chennai India (10 team members).
Formed close relations with the Senior Stake holders of Lending Ops team.
Provided daily progress updates to Lending Ops Project Manager.
Job Title: Project Manager/BA hybrid role 2006- 2010
Project scope: ABN – RBS Credit Derivative Counterparty /SSI migration
Completed complex cross systems and functions attribute mapping documents
Produced Reference Data matching procedure guides.
Developed an IRD SSI ETL tool with the IT team.
Managed the Reference Data resourcing in Chennai.
Arranged regular data extracts with IT teams from secure location to ensure source data from
both system were aligned.
Scheduled the testing phases for this development.
Formed close relations with the Credit Derivatives Ops team.
Issues resolved and migrations dates meet on time.
Daily progress updates given to Project Manager.
Successfully completed this project (Project completed in 4 months)
Job Title: Change Manager 2006- 2010
Project Scope: Off Shoring Reference Data roles to RBS
1st assignment to Singapore November – December 2006 to train the staff on FX, Money
Markets SSI data entry.
2nd assignment January - February 2007 Assisted with the Off Shoring of Lending Ops
reference data roles to Singapore. Trained local staff Lending Ops data setups. Documented
Lending Operations reference data procedures and training
Created a presentation pack for Singapore graduates. This presentation detailed the
Reference Data Management workflow functions.
6. 6
Job Title: Supervisor Client Reference Data Team 2002 to 2006
Project Scope:
This team on boarded counterparties and SSI for products FX/MM, IRD, Fixed Income,
Derivatives and Futures.
Managed 6 Client Reference Data SME.
Facing off to various product settlements teams, working with high volumes and tight
deadline.
Monitored and tracked SSI/trade Straight though processing (STP)
Completed Appraisal, staff development plans.
Back Office FX Settlements team member
KYC/Anti-Money Laundering remediation project of RBS Treasury customers
Retail Banking working in 4 London Branches for RBS