If are you looking call center software solutions for you business? Than you may definitely watch this presentation. It reveal top 5 best call center software service provider and their features.

2. inContact Call Center Software
Solution offered by RingCentral
Key features
Automatic call distribution (ACD)
Interactive Voice Response (IVR)
Personal Connection Dialer,
Customer Satisfaction Surveys
Speech and Desktop Analytics
CRM Integration

3. ShoreTel Sky Call
Center Software Solution
Key features
Automatic call distribution (ACD)
Interactive Voice Response (IVR)
Personal Connection Dialer,
Customer Satisfaction Surveys
Caller id/screening

4. Ameyo Call Center
Software Solution
Key features
Call routing system
Automatic call distribution
Call recording
Call reporting
Call monitoring

5. Fonebell Contact Center
Software Solution
Key features
Professional voice recordings
Custom voice prompts
Call forwarding
Call transfer
Call blocking
Call return
Answering rules

6. Nextivia Call Center
Software Solution
Key features
Advanced IVR (Interactive Voice
Response)
Conditional Call Routing Options
Enhanced Greeting & Queue
Announcements
One-Click Transfers
Conference Bridge

7. References:
http://www.ringcentral.com
https://www.shoretel.in
http://www.ameyo.com
http://www.fonebell.in
http://www.nextiva.com

8. Thank you for watching!