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Internal Use Only 
Nokia Technology Institute 
Scrum in Business Management 
Based on ISO Requirements
Internal Use Only 
Nokia Technology Institute 
INDT – Who we are… 
Diego Gonçalves 
Quality Manager 
Paolo Cruz 
Scrum Master 
Soraya Ploia 
Scrum Master
Internal Use Only 
Nokia Technology Institute 
Top Mobile R&D Center in Latin 
America 
Multicultural environment that 
nurtures outstanding results 
Uniquely headquartered in the 
Amazon 
Local sponsor and partner in 
Agile Initiatives and Events 
Manaus 
Recife 
Brasília 
São Paulo 
Nokia Institute of Technology 
INDT – Where we are in the world 
Brazil
Internal Use Only 
Nokia Technology Institute 
INDT – Environment & Partnership 
Consultancy Network Certified 
Certified Trainers (3 INdT members) 
INDT - Seven Nokia Developer Champions
Internal Use Only 
Nokia Technology Institute 
ISO – Ok, tell me more about this…
Internal Use Only 
Nokia Technology Institute 
ISO Quality Management 
What is it all about ?
Internal Use Only 
Nokia Technology Institute 
ISO Quality Management 
What makes it so important for business?
Internal Use Only 
Nokia Technology Institute 
The Mainstream ISO Audit 
How hard and boring can it be? Why?
Weaknesses of standard audit process 
Motivations that led us to develop improvements 
Internal Use Only 
Nokia Technology Institute
INDT´s ISO Audit before Agile 
How does it occur formally, in a rough description... 
INDT Project Flow 
Internal Use Only 
Nokia Technology Institute 
Initiation 
M0 
Planning 
M1 M3 
Closure 
M4 
M2 
Execution
Internal Use Only 
Nokia Technology Institute 
Agile Audit Model 
How does it work? Something new? 
ISO
Internal Use Only 
Nokia Technology Institute 
Agile Audit Model 
How does it work? Something new? 
AUDIT BACKLOG 
AUDIT RESULT 
AUDIT PLANNING 
AUDIT SCOPE 
SPRINT 
AUDIT EVALUATION AUDIT REPORT AUDIT EXECUTION 
AUDIT FLOW
M0 M1 M2 M3 M4 
Internal Use Only 
Nokia Technology Institute 
Agile Audit Model 
How does it work? Something new? 
Initiation Planning Execution Closure
Internal Use Only 
Nokia Technology Institute 
Strengths of Agile Approach 
Forecasting
Internal Use Only 
Nokia Technology Institute 
Strengths of Agile Approach 
Acquired improvements, assured and measured 
Quality 
Traceability 
Knowledge
Some Results 
A clear comparison between both approaches (per project) 
Internal Use Only 
Nokia Technology Institute 
Audit Preparation 
Timebox 
Audit Runtime 
Timebox 
Bureaucracy 
Waste Time 
Non Conformity 
Qty 
Performance 
Evaluation Rating 
Traditional Agile 
70min 
240min 
30min 
150min 
30min 
4 
1 
78% 
92% 
120min 
75% 71% 80% 75% 14%
Internal Use Only 
Nokia Technology Institute 
Strengths of Agile Approach 
Getting along with Agile in Audit Process
Try it, make it happen 
Internal Use Only 
Nokia Technology Institute 
and tell us!
Internal Use Only 
Nokia Technology Institute 
Diego Gonçalves 
diego.goncalves@indt.org.br 
Paolo Cruz 
paolo.cruz@indt.org.br 
Soraya Ploia 
soraya.ploia@indt.org.br

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Scrum on business management based on iso requirements

  • 1. Internal Use Only Nokia Technology Institute Scrum in Business Management Based on ISO Requirements
  • 2. Internal Use Only Nokia Technology Institute INDT – Who we are… Diego Gonçalves Quality Manager Paolo Cruz Scrum Master Soraya Ploia Scrum Master
  • 3. Internal Use Only Nokia Technology Institute Top Mobile R&D Center in Latin America Multicultural environment that nurtures outstanding results Uniquely headquartered in the Amazon Local sponsor and partner in Agile Initiatives and Events Manaus Recife Brasília São Paulo Nokia Institute of Technology INDT – Where we are in the world Brazil
  • 4. Internal Use Only Nokia Technology Institute INDT – Environment & Partnership Consultancy Network Certified Certified Trainers (3 INdT members) INDT - Seven Nokia Developer Champions
  • 5. Internal Use Only Nokia Technology Institute ISO – Ok, tell me more about this…
  • 6. Internal Use Only Nokia Technology Institute ISO Quality Management What is it all about ?
  • 7. Internal Use Only Nokia Technology Institute ISO Quality Management What makes it so important for business?
  • 8. Internal Use Only Nokia Technology Institute The Mainstream ISO Audit How hard and boring can it be? Why?
  • 9. Weaknesses of standard audit process Motivations that led us to develop improvements Internal Use Only Nokia Technology Institute
  • 10. INDT´s ISO Audit before Agile How does it occur formally, in a rough description... INDT Project Flow Internal Use Only Nokia Technology Institute Initiation M0 Planning M1 M3 Closure M4 M2 Execution
  • 11. Internal Use Only Nokia Technology Institute Agile Audit Model How does it work? Something new? ISO
  • 12. Internal Use Only Nokia Technology Institute Agile Audit Model How does it work? Something new? AUDIT BACKLOG AUDIT RESULT AUDIT PLANNING AUDIT SCOPE SPRINT AUDIT EVALUATION AUDIT REPORT AUDIT EXECUTION AUDIT FLOW
  • 13. M0 M1 M2 M3 M4 Internal Use Only Nokia Technology Institute Agile Audit Model How does it work? Something new? Initiation Planning Execution Closure
  • 14. Internal Use Only Nokia Technology Institute Strengths of Agile Approach Forecasting
  • 15. Internal Use Only Nokia Technology Institute Strengths of Agile Approach Acquired improvements, assured and measured Quality Traceability Knowledge
  • 16. Some Results A clear comparison between both approaches (per project) Internal Use Only Nokia Technology Institute Audit Preparation Timebox Audit Runtime Timebox Bureaucracy Waste Time Non Conformity Qty Performance Evaluation Rating Traditional Agile 70min 240min 30min 150min 30min 4 1 78% 92% 120min 75% 71% 80% 75% 14%
  • 17. Internal Use Only Nokia Technology Institute Strengths of Agile Approach Getting along with Agile in Audit Process
  • 18. Try it, make it happen Internal Use Only Nokia Technology Institute and tell us!
  • 19. Internal Use Only Nokia Technology Institute Diego Gonçalves diego.goncalves@indt.org.br Paolo Cruz paolo.cruz@indt.org.br Soraya Ploia soraya.ploia@indt.org.br