1. Module 06
Feedback and
Operations
David Álvarez. - Development Area Director
Abel Prieto – Experto Infraestructura Aplicaciones y
Monitorización

2. Who I am?
dalvarez@kabel.es
http://www.linkedin.com/pub/david-alvarez-palomo/4/462/906

3. Who we are?
Cloud Collaboration and
ALM
Windows Azure Content
Application Business
Mobility
Integration (EAI) Inteligence
Management and
Messaging and
Security Optimization of IT
Communications
Infraestructure

4. Topics

5. Continuous Feedback
Agile techniques are effective, because they embrace continuous
feedback.

6. Feedback Loops
Feedback loops are part of
every phase of the lifecycle.
Feedback can be internal
(team) or external
(stakeholders).

7. Storyboarding and Prototyping
Prototypes
Simulations
Supporting
Clarifies Intent the team
Done at the Validates
Business Needs
beginning of a sprint

8. Code Reviews
Code Review
Code Analysis
Supporting
the team
Done ad-hoc Validates
Business Needs
during a sprint

9. Feedback Manager
Alpha/Beta
Sprint Review
Validates
Business Needs
At the End of a sprint Supporting the
or when PBI is finished. Product

10. Feedback Management
PowerPoint Storyboarding
Demo

11. DevOps

12. Enterprise DevOps

13. In Production, nobody hears you
scream!
Misunderstood
requirements
Monitor
• Churn in requirements/priorities
Operate
• Quality is an afterthought Working software
• No traceability in production
• Loss of focus
Value realized
• Unmet user
expectations

14. Continuos integrations and
deployments

15. Integration incident management to
reduce MTTR (Mean Time To
Resolution)

16. Operations Integration
IntelliTrace in Production
SCOM 2012 – System Center Operation
Manager
Monitor

17. IntelliTrace in Production
With production errors, root causes are difficult to
identify, debug and resolve
IntelliTrace in Production is easy to run, and collects critical IntelliTrace logs with minimal impact to server performance.
Developers, who are already familiar with using this data in test environments, now have the data to speed root cause
analysis of production bugs, and rapidly identify the needed code fix.
Actionable diagnostics
IntelliTrace in Production speeds up debugging and shortens code fix times.

18. IntelliTrace in Production
Demo

20. Benefits
One tool for
monitoring apps Without add code
and infraestructure
Solutions
Collect Collect high value
performance infomation for Dev
information and Ops

21. Features
Monitorization:
• Server side
Without add Low impact on
• Client side code performance
Collect data of all
Monitoring in
KPI’s. layers, get down
real time.
to root cause
Reports

22. What information collect???
Events Aplication Errors
• Application Errors • Application failures
• Performance • Connectivity
• Operations info • Security
• System failures

23. What monitoring???
ASP.NET Web
ASP.NET Web ASP.NET MVC
Service
Windows
WCF Services Sharepoint
Services
Non Microsoft
Monitorización
IIS 8 Enviroments
360º
Unix y Linux

24. SCOM 2012
Demo

25. The Completion Phase
To learn from experience gained during this test and to preserve testware for reuse in a future test. The point here is
that with changes and associated maintenance tests, the testware only requires adjustment, so that it is not necessary
to design a completely new test. During the test process, efforts are made to keep the test cases corresponding with
the test basis and the developed system. If necessary, the selected test cases should be updated.
http://www.tmap.net/en/tmap/4-essentials/structured-test-process/acceptance-and-system/completion-phase