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Raising a Social Media Army to
          Fight for Child Soldiers
Presented by:
James Topham, War Child Canada
David Jones, Hill & Knowlton Canada
War Child Canada
• Programs are focused on:
   –   Education
   –   Strengthening children’s rights
   –   Reducing poverty
   –   Fostering self reliance
• Supporting to communities in:
   –   Afghanistan
   –   Sudan (Darfur)
   –   Uganda
   –   Democratic Republic of Congo
   –   Ethiopia
   –   Sri Lanka
   –   Georgia
War Child & Social Media
Camp Okutta - Viral Success
Help Child Soldiers Fight
Can Lightning Strike Twice?
Can Lightning Strike Twice?
The Program
Objectives
Generate awareness and engagement for War Child Canada
 • Camp Okutta was the benchmark
 • Get signatures on the e-petition

Establish a War Child presence in social media
 • Commitment beyond the campaign

Drive donations
 • Money talks
Digital Footprint: SMNR

                          Objectives
                          •   Digital news hub
                          •   Integrated in WC site
                          •   Integrated with Facebook
                          •   HQ for blogger outreach
Digital Footprint:
    Facebook
                     Objectives
                     • Spread awareness
                     • Drive to petition
                     • Empower the fans
HelpChildSoldiers.com
Blogger Relations

                    Objectives
                    •   YouTube video embeds
                    •   Get people talking/sharing
                    •   Engagement and advocacy
                    •   Petitions and donations
Twitter
          Objectives
          • Amplify the program
          • Establish the WC presence
          • Create a network
Results
Youtube
          Results
          • Okutta reached 107K
          views in one year; Child
          Soldiers reached 115K in
          three weeks
          • Top Featured and Top
          Favourited on Youtube
          globally
          • 6th most discussed
          nonproft video of all time in
          Canada
          • 1666 comments and
          counting
Blogs
                           Results
• Who’d we pitch?          • Blogger Knife Box drop
                           lead to features in:
• Visuals of pitch           •   BlogTO
                             •
• Screen caps of results         She Does the City
                             •   IwantIgot
                             •   Big City Liberal
                             •   And more! (total of 65
                                 posts)
                           • Lead to 17,689 referrals to
                           helpchildsoldiers.com from
                           blogs and websites
Twitter
          Results
          • 38 Twitter mentions
          • Reaching a influence
          sphere of over 10K
          members
Websites
           Results
           • Over 7,800 visits to
           helpchildsoldiers.com
           • 2,000 new memberships
           • 80% increase in volunteers
           • 50% increase in donations
           • Warchild.ca web traffic
           doubled during campaign
           blogs and websites
Facebook
           Results
           • 16% increase in fans
           • 200 new members
Return on Investment
Return on Investment

  @TopsatWarChild’s twitter network grew from


               900+ in 5 months
                  0
Add more War Child Canada staff and combined
    followers now stands at well over 2000
Return on Investment
  Heroes Benefit CD Twitter promo:

            $1,500
 200% Increase in followers
     856 Twitter mentions
Influence - 150,000 members
Return on Investment
          A valuable community:
• Inclusion in 12 for 12K Twitter promo -
  $12,000
• Voted by community to be recipient of
  mesh conference funds; those funds
  were doubled by a Twitter user - $2,500
Return on Investment
            Most Importantly:
• Donations up 38% from last year
  ($50,000 over two weeks)
• 300 requests to be volunteers
• Live Tweeting from War Zone by co-
  founder Samantha Nutt
  (@NuttsAtWarChild)
War Child - Social Media and ROI

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War Child - Social Media and ROI

  • 1. Raising a Social Media Army to Fight for Child Soldiers Presented by: James Topham, War Child Canada David Jones, Hill & Knowlton Canada
  • 2. War Child Canada • Programs are focused on: – Education – Strengthening children’s rights – Reducing poverty – Fostering self reliance • Supporting to communities in: – Afghanistan – Sudan (Darfur) – Uganda – Democratic Republic of Congo – Ethiopia – Sri Lanka – Georgia
  • 3. War Child & Social Media
  • 4. Camp Okutta - Viral Success
  • 9. Objectives Generate awareness and engagement for War Child Canada • Camp Okutta was the benchmark • Get signatures on the e-petition Establish a War Child presence in social media • Commitment beyond the campaign Drive donations • Money talks
  • 10. Digital Footprint: SMNR Objectives • Digital news hub • Integrated in WC site • Integrated with Facebook • HQ for blogger outreach
  • 11. Digital Footprint: Facebook Objectives • Spread awareness • Drive to petition • Empower the fans
  • 13. Blogger Relations Objectives • YouTube video embeds • Get people talking/sharing • Engagement and advocacy • Petitions and donations
  • 14. Twitter Objectives • Amplify the program • Establish the WC presence • Create a network
  • 16. Youtube Results • Okutta reached 107K views in one year; Child Soldiers reached 115K in three weeks • Top Featured and Top Favourited on Youtube globally • 6th most discussed nonproft video of all time in Canada • 1666 comments and counting
  • 17. Blogs Results • Who’d we pitch? • Blogger Knife Box drop lead to features in: • Visuals of pitch • BlogTO • • Screen caps of results She Does the City • IwantIgot • Big City Liberal • And more! (total of 65 posts) • Lead to 17,689 referrals to helpchildsoldiers.com from blogs and websites
  • 18. Twitter Results • 38 Twitter mentions • Reaching a influence sphere of over 10K members
  • 19. Websites Results • Over 7,800 visits to helpchildsoldiers.com • 2,000 new memberships • 80% increase in volunteers • 50% increase in donations • Warchild.ca web traffic doubled during campaign blogs and websites
  • 20. Facebook Results • 16% increase in fans • 200 new members
  • 22. Return on Investment @TopsatWarChild’s twitter network grew from 900+ in 5 months 0 Add more War Child Canada staff and combined followers now stands at well over 2000
  • 23. Return on Investment Heroes Benefit CD Twitter promo: $1,500 200% Increase in followers 856 Twitter mentions Influence - 150,000 members
  • 24. Return on Investment A valuable community: • Inclusion in 12 for 12K Twitter promo - $12,000 • Voted by community to be recipient of mesh conference funds; those funds were doubled by a Twitter user - $2,500
  • 25. Return on Investment Most Importantly: • Donations up 38% from last year ($50,000 over two weeks) • 300 requests to be volunteers • Live Tweeting from War Zone by co- founder Samantha Nutt (@NuttsAtWarChild)