1. P. Ross Baldwin Boulder, CO 80301
ross@rossbaldwin.com
720.837.0191 (Cell)
Education
Metropolitan State University of Denver
Graduated May 2016
+ B.S. Computer Science, Mathematics Minor
+ GPA: 3.49
Skills
Certifications:
❖ Microsoft Certified Technology Specialist MCTS (Server 2008 R2 AD test)
❖ Cisco Networking Academy Program (Semesters 1 & 2)
❖ Dell Partner Certifications (SonicWall, Server, Desktop)
Networking:
❖ IP networking (TCP, UDP, DHCP, DNS)
❖ Network infrastructure design, installation, configuration and troubleshooting (Closets/Switches/Routers)
❖ Firewall (UTM) and router specialist
❖ Shared network printers and resources
❖ Onsite technical documentation of network environments
❖ Windows 2000/XP/Vista/7 wired and wireless network troubleshooting
❖ Large-scale wireless network implementation (Orinoco, UniFi)
VoIP Phone Systems
❖ Deployment, configuration and support of VoIP (SIP) business phone systems, and hosted VoIP solutions (Asterisk,
Vonage, Cisco, GrandStream)
Systems:
❖ Windows Desktop (2000/XP/7/8/10)
❖ Windows Server (2003/2008R2/2012)
❖ Linux (Bash)
❖ Apple OSX
❖ VMWare ESXi (5.5) (vSphere managed)
Deployments:
❖ I have personally designed and deployed dozens of IT infrastructures from scratch, for small and medium sized
businesses in the Boulder/Denver area.
❖ I have experience with the initial survey of needs, quoting of a solution, physical installation of the infrastructure,
configuration of that infrastructure, and then the ongoing support of the environment for all users
Employment History
Front Range IT
Owner and founder
IT Engineer / Onsite Technician
2015 - Present
+ Owner and founder of this IT consulting business
+ Full business IT support for small and medium size businesses in the
Denver/Boulder area
+ Onsite and remote support for all desktop, network, server, and SAS needs
+ Full deployment from scratch of business networks, servers, desktops, and
wiring infrastructure
+ Website: http://frontrangeit.co
iSupportU
IT Support Technician / Engineer
2013 - 2015
+ Increased profitability of this company by 300% in 2 years
+ Company received the Boulder Mercury 100 award the year after i
revolutionized their business IT department
+ Revenue I generated for the company averaged 100 billable hours a month
@ $120/hr for over 2 years
+ Lead IT Engineer for iSupportU. Responsible for over 50 business clients in
the Boulder/Denver area. Server, network, desktop and app support.
+ Lead technology coordinator at iSupportU; I developed and vetted all
deployed customer solutions, and created/vetted all network and server

2. deployment quotes
+ Responsible for daily face-to-face interaction with clients, including
technical discussions with businesses owners and managers
Live Consulting
IT Support Technician
2012 - 2013
+ Onsite IT support for Denver/Boulder clients
+ Almost entirely solo work, self-driven and self-scheduled
+ Responsible for a client list of 10+ clients; this included taking phone calls
from clients, scheduling work, and performing the service