2. Background WordPress
Largest Open-Source Community for Web Development
Built to be a blog and extend to websites through plugins.
Large Set of Plugins + ok for mobile
Web Developer skills required to use
Large update and maintinance costs.
3. Background Ocoos
Next-Generation Platform (founded in 2012)
Integrated Homepage + eCommerce + Operations
Unique Solution for Service Providers
Unique Solution for B2B Cooperation
5. Purpose of a Website
Homepage
Customer Engagement
Business Operations
Services, Support, and Cost
6. Homepage
Requirements for Success
Communicate Company Value Statement, Location, contact info, working
hours clearly to the Customer
Communicate Trust through content and independent referrals
Optimize for Search (Newsletter, Calendar, Map, MetaData important)
Optimize for broad range of devices/browsers (mobile critical)
7. Grades: Homepage Table
OCOOS WORDPRESS
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-in
B2B Recommendations A Not Available
8. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-in
B2B Recommendations A Not Available
High Degree of Customization
grounded in user behavior studies
9. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-in
B2B Recommendations A Not Available
Highly Customizable, lots of
templates. Some Good and some
Bad
10. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Focused on user optimization based
on state-of-art of user interaction.
11. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Customer responsible for this
function, but a lot of rope to make
ugly websites
12. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Platform Built to easily port to large
range of devices and browsers
13. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Some mobile friendly templates, and
some not so mobile friendly
14. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Built-in Newsletter, important for
SEO
15. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Built-in Blog
16. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Built-in Public Calendar/Map ..
Important for SEO
17. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Plug-ins for everything, you
maintain/integrate
18. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not Available
Allow Businesses to easily co-
market together
19. Grades: Homepage Table
OCOOS WordPress
Personalized Website B B
User Optimized Website A C
Mobile Website A C
Blog/Newsletter A A
Public Calendar/Map A Plug-In
B2B Recommendations A Not AvailableNot Available
20. Customer Engagement
Requirements for Success
eCommerce Customers can buy your goods.
Scheduling Customers can meet with you.
Complex Payment Structures (Quote/Postpay, Deposit/POS)
Questionnaire/Forms Capture customer information
Built-In Messaging Track customer engagement
PDF documents (digital signatures, receipts, marketing)
21. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
22. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
On-demand native merchant
services available and option to use
PayPal
23. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
External Integration. Many solutions
available, but requires integration.
24. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Complex Transactions
(Deposit/POS, Quote/Postpay, etc)
25. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Not Available
26. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Useful for Demand Generation and
analysis of Advertising Channels
27. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Plug-in, requires integration and
ongoing maintenance
28. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Critical For Services
29. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Plug-in, requires integration and
ongoing maintenance
30. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
PDF documents for display, digital
signatures, and attached to receipts.
31. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third Party
Not Available
32. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third PartyMessaging to track customer-
specific interactions easily
33. Grades: Customer Engagement
OCOOS WordPress
eCommerce Native(+ access to
PayPal/Square)
External Integration
Complex Transactions Native Not Available
Built-In Discount Manager Native Third Party
Online Scheduling Native Third Party
Documents Native Not Available
Built-In Messaging Native Third PartyPlug-in, requires integration and
ongoing maintenance
34. Business Operations
Requirements for Success
Domain and Hosting Simple Administration
Client Management (CRM) Analysis and Remarketing
Sales Tracking Profitability Analysis
Import/Export to popular complementary applications
Discount Manager Demand + Measure ad channel impact
Centralized Dashboard with POS Support
35. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
36. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Built into licensing fee
37. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Separate charge
38. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
CRM built for remarketing purposes
with filters (data mining)
39. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Plug-in, requires integration and
ongoing maintenance
40. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Sales Tracking to determine
demand/profitability
41. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Plug-in, requires integration and
ongoing maintenance
42. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not Available
Private Pages (customer only),
Access Controls over marketing,
finance, data analytics for
employees.
43. Grades: Business Operations
OCOOS WordPress
Page Hosting Native Third Party
Client Management Native Third Party
Sales Tracking Native Third Party
Flexible Security Native Not AvailableNot Available
44. Services, Support, and Cost
Requirements for Success
Security Controlled access to enable coworkers
Access Password protected pages
Support Chat or phone
Customization Services Available
Setup and Recurrent Cost Affordable
45. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
46. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
Access via telephone/online
47. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
No real support, just open source
community. They speak webspeak.
48. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
Customization services available via
Concierge Program (fixed fees)
49. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
Large community available from
many sources. Highly variable
quality.
50. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”DIY licensing fee
51. Grades: Services, Support, & Cost
OCOOS WordPress
Support Telephone/Online Forum Only
Concierge Customization $10-75/hour
Cost $25/month “Free”
Free is in quotes because the setup,
maintenance and opportunity costs
are very high unless you are a
developer.