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Adobe Marketing & Commerce Cloud - Implementation Partner Portfolio
Regardless of industry or sector, we will help our clients create a robust Adobe Experience Cloud platform that empowers them to seamlessly
engage and interact with customers through each touch-point on their customer journey, and a demonstrable return on investment.
Team of more than 200+ Adobe Marketing Cloud Experts across different roles & skillset.
100+ Implementations of Adobe Products across the globe into various business domains and verticals
Strategy
Creating digital experience
frameworks that transform your
digital enterprise and produce a
return on investment.
Implementations
Deploying world-class scalable
and agile enterprise digital
platforms that wow your
customers.
Platform Selection
Helping you select the optimal digital
experience, commerce, and marketing
platform for your enterprise.
Integrations
Specializing in integrating multi-
platform systems saving you
valuable time in integration
design and development.
Connected customers are steering us into new territory and reaching them requires not only a deeper understanding of their needs, but a different approach to
becoming part of their own story.
Our goal is to get the most out of digital experience technology, linking data to design thinking across the customer journey to create immersive experiences that build
brand value and trust with customers.
We bring a startup mindset and agile methods to unlock value in ways that delight customers and improve operational effectiveness. As digital pioneers, we’ve utilized
the disruptive power of technology and ingenuity to help digitally enable our clients’ business in their pursuit of next.
To power these transformations, we partner with Adobe, the leader in digital experience technology and platforms.
With Adobe Implementations, we take Digital Experiences into tomorrow…
Experience Manager addresses the needs of marketing,
business & IT professionals with easy to use & customizable
tools for managing rich content & branding, web & mobie
sites, single page applications (SPAs) and IoT experiences,
digital forms and customer communications to meet the
demands of distributed global teams. It also benefits IT by
providing a single platform that unifies content management
across all channels using open technology standards, APIs,
shared core services & content services.
Digital
Experience
Management
with
AEM…
Digital
Experience
Management
with
AEM…
www.cxcommunity.com
CXC Virtual Career Fairs
Open Source
Our Adobe Experience Manager
Practice…
Sites Assets Forms Screens
Easily compose and deliver
digital experiences across
online & physical touch points
Digital asset creation,
management and delivery
Multi-channel forms,
onboarding, and customer
communications
management
Deliver dynamic
and interactive digital experiences
into physical places
Experience Intelligence
Open & extensible APIs
In house Adobe Practice Team (COE – Centre of Excellence) working towards research, community contributions, creating set of accelerators &
integrations to pace up project deliveries.
Our COE guides and mentor’s internal team, clients, partners & community to enable successful digital transformation journeys.
Strategic alliance & collaboration with Adobe Professionals Global Community w.r.t. community events, forums, discussions, etc.
CX Community is an independent, member- led group of practitioners of Adobe solutions whose mission is to share knowledge, facilitate learning and
enable professional networking around the Adobe technology platform. We facilitate collaboration, education, and events that enable members to
share best practices and real-life success stories that can be used to help maximize investments in Adobe solutions.
Under the banner of CX Community - www.cxcommunity.org
GENERIC COMPONENTS ADVANCED COMPONENTS ADVANCED FUNCTIONALITIES
o Banner
o Carousel
o Text and Image
o Navigation
o Flyout
o Dynamic Listing
o List of links
o Cookie consent
o Tab
o Accordion
o Section Grid
o Social Share
o Social Feed
o Sticky Links
o Video
o Back To Top
o List of teasers
o HTML Sitemap
o Breadcrumb
o Subscribe to Newsletter
o Tag Listing
o Social Feed
o Store Locator
o Search Result
o Stock Price
o Product Listing
o Product Detail
o Product Reviews
o Related Products
o Products Compare
o Related Articles
o 360 Spinner
o 360 Gallery
o Social Wall
o Graphs
o Dynamic Forms Framework
o 3D & VR Components
o CSV/ XML / JSON Reader
o AEM – Magento Integration
o AEM Screens
o Customized DAM Workflows
o AEM Search Indexing
o DAM Upload Servlet
o ZIP Upload
o ZIP Download
o Email Services
o CDN Purge Agent
o AEM – SOLR Integration
o Multilingual Multisite Solution
o Hybrid & Headless AEM Implementations
o CAAS (Content As A Service)
o REST APIs Integrations
o AEM Screens
o AEM Forms
o Social Login Integrations
o SSO Login Integrations – Oauth 2.0 & SAML
IMPLEMENTATION DOMAINS  Automobile, Banking, Insurance, Education, Retail, Hospitality
AEM COMPONENT ACCELERATORS
“We understand businesses and keep
features ready in accordance, just need to
plug-n-play”
HTTP Content API
Front-End
Content Authoring & Management
Hybrid CMS
HTML
JSON
Web Browser
Mobile App IoT App Social Media
Practitioners
JSON
AEM HYBRID CMS ACCELERATORS
“We understand businesses and keep
features ready in accordance, just need to
plug-n-play”
Wall Screens
Single Page
App
AEM INTEGRATION ACCELERATORS
“We understand businesses and keep
features ready in accordance, just need to
plug-n-play”
AEM MIGRATION ACCELERATORS
“We understand businesses and keep
features ready in accordance, just need to
plug-n-play”
TEAM COMPOSITION
Team
Composition
“A
wolf
pack
of
180+
Tech
Geeks
ready
to
learn
&
adapt
to
any
Tech
Stack”
Adobe Experience Manager
Team of 40+ AEM Architects, Leads, Senior Devs, Devs
with 20+ Adobe Certified
Adobe Magento Commerce
Team of 20+ Magento Architects, Leads, Senior Devs,
Devs with 5+ Magento Certified
Adobe Marketing Cloud
Team of 100+ Certified Adobe Marketing Cloud
Professionals on Campaign, Target, Analytics, Marketo
Engage, Launch, etc.
Our Packages are designed in order to cater multiple business use cases . We value and understand our Customer. Packages can be plugged together
or played individually according to the services required . They are broken is such a manner so you can pick individual services or club together.
Free Audit Consultation
Per Hour
or
Per Day
or
Per Month
Strategy
Mentor your team
during your
deployments,
migrations,
integrations and
upgrades
Hybrid
Integrated-team
approach
All Inclusive
Serving as your fully
integrated internal
digital marketing
enterprise
Managed Services
&
Application Support
Retainer
Case Studies
Challenges
Stride is leading an enormous and
necessary change in a sector that’s left far
too many behind. And it’s required us to
challenge long-accepted beliefs and
practices. With insight and input from
learners, parents, school districts, boards
of education, and policymakers, we
continue to provide more effective ways to
learn — focusing on building the skills and
confidence learners need to make their way
forward in life.
Decentralized digital interfaces were not
allowing the brand to connect the user
across multiple applications, with
disconnected data across applications.
Partners / Schools were isolated from the
brand & marketing strategies, leading to
opportunity loss.
Challenges w.r.t. reaching out to customers
for service, utilities, cross sell & upsell
products.
Our Solution
The implementation comprises of the
following:
o Strategizing & defining the Customer
Experience across business units and
respective products
o Platform Development and Integrations
across different tech stacks - AEM, MERN,
MicroServices, LMS, OKTA SSO, AWS based
Cloud Infrastructure, Build Automation
o Online Tutoring Platform with payments,
subscriptions, real time session booking,
etc.
o Learning Hub Platform with AI/ML based
course playlists, student progress tracking,
teacher LMS interactions, parent guidance,
etc.
o E-Sports Community & Unified Gamer
Profile with Meta Search Engine for Gaming
Universe
o Managed Services w.r.t. Applications
including Production Support, Platform
Stabilization, Enhancements, Cloud
Infrastructure Monitoring, DevSecOps, etc
Global EdTech
Firm
Developed Digital Platform for
Students, Guardians, Teachers,
Tutors, with AI/ML in collaboration
with Successive Technologies Inc,
USA 200%
Improvement in Courses &
Content being delivered to
Students and Teachers
Business impact
Unification of technology across
markets, product lines, user
community & brand promotion.
Personalization w.r.t. users
accelerated user journeys and
participation on the digital
interfaces leading to better
conversion rates and user
satisfaction in terms of pre and
post sale brand engagement.
Operational Efficiency saving
human effort and cost w.r.t. Course
Management, Teacher & Tutor
Collaboration.
Schools and District enrolment
enabling B2B Subscriptions, leading
to easy scale up w.r.t. customer /
student onboarding across the US
States.
50%
Increase in Student’s Retention
150%
Increase in Teacher & Tutor
Retention
Established - 2000
Case Study
Industry
Edtech, Gaming & Students
Community
Stride's mission is to
help learners of all ages
reach their full potential
through inspired
teaching and
personalized learning.
They do this by
providing clear
pathways for learners to
expand their skills,
explore their options,
and change their lives.
With insight and input
from learners, parents,
school districts, boards
of education, and
policymakers, Stride
continues to provide
more effective ways to
learn—focusing on
building the skills and
confidence learners
need to make their way
forward—at every step
in life.
o Online Tutoring
o Digital Learning Hub
o E-Sports Community
& Unified Gamer
Profile
Challenges
Royal Enfield is no longer a motorcycle
brand advertising for motorcycles only.
Royal Enfield is a lifestyle & community
brand with a legacy of 120 years, with
marketing strategies around increasing the
brand presence and adoption around the
globe in the mid-segment motorcycles &
related merchandises.
Decentralized digital interfaces were not
allowing the brand to grow across markets
with omni-channel customer data &
experience.
Disconnected data between offline dealers
& online websites.
Dealers were isolated from the brand &
marketing strategies, leading to
opportunity loss.
Challenges w.r.t. reaching out to customers
for service, post sale utilities, cross sell &
upsell products.
Our Solution
We have implemented a Multi Locale
Multilingual Omnichannel platform for Royal
Enfield. The platform supports public
websites, customer portals, internal portals,
business applications for over 35+
countries (& expanding) with different
marketing strategies and content along with
efficient workflows for convenient backend
management. The platform integrates with
Dealer Management System, CRM & other
internal/external applications with
respective data flows (adhering to GDPR
Compliances).
Solution includes Adobe Experience
Manager (AEM), Adobe Magento Commerce,
MS-Azure, Terraform, Kubernetes, Docker,
Microservices with Node JS, Spring Boot,
Python, Mongo DB, MySQL, Akamai CDN,
Elastic Search, Redis Cache, ELK with
Grafana, Jenkins, Google Firebase Push
Notifications, ReactJS (NextJS), React Nativ,
etc.
Global
Automotive
Brand
Developed the entire digital ecosystem
across countries & business units in
collaboration with Omnicom DDB
Network
4000+
Connected Dealers, Service
Centers & Distributors across
90+ countries
Business impact
The platform has helped the
marketing team customize the
content and marketing strategies
separately based on the locale and
language.
Personalization w.r.t. users
accelerated user journeys and
participation on the digital
interfaces leading to better
conversion rates and user
satisfaction in terms of pre and
post sale brand engagement.
Unification of technology across
markets, product lines, user
community & brand promotion.
1.7x
Increase in Customer Retention
192%
Increase in Awareness
Soft Products
Community
Dealers & Distributors
Tours & Rentals
Club Memberships
Events
(Physical / Digital /
Phygital)
Service & Repair
Apparel & Gears
Rides
(Marquee / Ride Out)
Genuine Motorcycle
Accessories
Motorcycles – New
(As Is / Configure)
Motorcycles – Preowned
(Buy / Sell / Exchange)
35+
Countries with Omnichannel
Customer & Partner Experience
across 12+ Business Segments
Established - 1901
Case Study
Industry
Automotive / Manufacturing
AEM_Capability_Deck.pptx

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AEM_Capability_Deck.pptx

  • 1. Adobe Marketing & Commerce Cloud - Implementation Partner Portfolio
  • 2. Regardless of industry or sector, we will help our clients create a robust Adobe Experience Cloud platform that empowers them to seamlessly engage and interact with customers through each touch-point on their customer journey, and a demonstrable return on investment. Team of more than 200+ Adobe Marketing Cloud Experts across different roles & skillset. 100+ Implementations of Adobe Products across the globe into various business domains and verticals
  • 3. Strategy Creating digital experience frameworks that transform your digital enterprise and produce a return on investment. Implementations Deploying world-class scalable and agile enterprise digital platforms that wow your customers. Platform Selection Helping you select the optimal digital experience, commerce, and marketing platform for your enterprise. Integrations Specializing in integrating multi- platform systems saving you valuable time in integration design and development. Connected customers are steering us into new territory and reaching them requires not only a deeper understanding of their needs, but a different approach to becoming part of their own story. Our goal is to get the most out of digital experience technology, linking data to design thinking across the customer journey to create immersive experiences that build brand value and trust with customers. We bring a startup mindset and agile methods to unlock value in ways that delight customers and improve operational effectiveness. As digital pioneers, we’ve utilized the disruptive power of technology and ingenuity to help digitally enable our clients’ business in their pursuit of next. To power these transformations, we partner with Adobe, the leader in digital experience technology and platforms. With Adobe Implementations, we take Digital Experiences into tomorrow…
  • 4. Experience Manager addresses the needs of marketing, business & IT professionals with easy to use & customizable tools for managing rich content & branding, web & mobie sites, single page applications (SPAs) and IoT experiences, digital forms and customer communications to meet the demands of distributed global teams. It also benefits IT by providing a single platform that unifies content management across all channels using open technology standards, APIs, shared core services & content services. Digital Experience Management with AEM…
  • 7. Our Adobe Experience Manager Practice… Sites Assets Forms Screens Easily compose and deliver digital experiences across online & physical touch points Digital asset creation, management and delivery Multi-channel forms, onboarding, and customer communications management Deliver dynamic and interactive digital experiences into physical places Experience Intelligence Open & extensible APIs
  • 8. In house Adobe Practice Team (COE – Centre of Excellence) working towards research, community contributions, creating set of accelerators & integrations to pace up project deliveries. Our COE guides and mentor’s internal team, clients, partners & community to enable successful digital transformation journeys. Strategic alliance & collaboration with Adobe Professionals Global Community w.r.t. community events, forums, discussions, etc. CX Community is an independent, member- led group of practitioners of Adobe solutions whose mission is to share knowledge, facilitate learning and enable professional networking around the Adobe technology platform. We facilitate collaboration, education, and events that enable members to share best practices and real-life success stories that can be used to help maximize investments in Adobe solutions. Under the banner of CX Community - www.cxcommunity.org
  • 9. GENERIC COMPONENTS ADVANCED COMPONENTS ADVANCED FUNCTIONALITIES o Banner o Carousel o Text and Image o Navigation o Flyout o Dynamic Listing o List of links o Cookie consent o Tab o Accordion o Section Grid o Social Share o Social Feed o Sticky Links o Video o Back To Top o List of teasers o HTML Sitemap o Breadcrumb o Subscribe to Newsletter o Tag Listing o Social Feed o Store Locator o Search Result o Stock Price o Product Listing o Product Detail o Product Reviews o Related Products o Products Compare o Related Articles o 360 Spinner o 360 Gallery o Social Wall o Graphs o Dynamic Forms Framework o 3D & VR Components o CSV/ XML / JSON Reader o AEM – Magento Integration o AEM Screens o Customized DAM Workflows o AEM Search Indexing o DAM Upload Servlet o ZIP Upload o ZIP Download o Email Services o CDN Purge Agent o AEM – SOLR Integration o Multilingual Multisite Solution o Hybrid & Headless AEM Implementations o CAAS (Content As A Service) o REST APIs Integrations o AEM Screens o AEM Forms o Social Login Integrations o SSO Login Integrations – Oauth 2.0 & SAML IMPLEMENTATION DOMAINS  Automobile, Banking, Insurance, Education, Retail, Hospitality AEM COMPONENT ACCELERATORS “We understand businesses and keep features ready in accordance, just need to plug-n-play”
  • 10. HTTP Content API Front-End Content Authoring & Management Hybrid CMS HTML JSON Web Browser Mobile App IoT App Social Media Practitioners JSON AEM HYBRID CMS ACCELERATORS “We understand businesses and keep features ready in accordance, just need to plug-n-play” Wall Screens Single Page App
  • 11. AEM INTEGRATION ACCELERATORS “We understand businesses and keep features ready in accordance, just need to plug-n-play”
  • 12. AEM MIGRATION ACCELERATORS “We understand businesses and keep features ready in accordance, just need to plug-n-play”
  • 14. Team Composition “A wolf pack of 180+ Tech Geeks ready to learn & adapt to any Tech Stack” Adobe Experience Manager Team of 40+ AEM Architects, Leads, Senior Devs, Devs with 20+ Adobe Certified Adobe Magento Commerce Team of 20+ Magento Architects, Leads, Senior Devs, Devs with 5+ Magento Certified Adobe Marketing Cloud Team of 100+ Certified Adobe Marketing Cloud Professionals on Campaign, Target, Analytics, Marketo Engage, Launch, etc.
  • 15. Our Packages are designed in order to cater multiple business use cases . We value and understand our Customer. Packages can be plugged together or played individually according to the services required . They are broken is such a manner so you can pick individual services or club together. Free Audit Consultation Per Hour or Per Day or Per Month Strategy Mentor your team during your deployments, migrations, integrations and upgrades Hybrid Integrated-team approach All Inclusive Serving as your fully integrated internal digital marketing enterprise Managed Services & Application Support Retainer
  • 17. Challenges Stride is leading an enormous and necessary change in a sector that’s left far too many behind. And it’s required us to challenge long-accepted beliefs and practices. With insight and input from learners, parents, school districts, boards of education, and policymakers, we continue to provide more effective ways to learn — focusing on building the skills and confidence learners need to make their way forward in life. Decentralized digital interfaces were not allowing the brand to connect the user across multiple applications, with disconnected data across applications. Partners / Schools were isolated from the brand & marketing strategies, leading to opportunity loss. Challenges w.r.t. reaching out to customers for service, utilities, cross sell & upsell products. Our Solution The implementation comprises of the following: o Strategizing & defining the Customer Experience across business units and respective products o Platform Development and Integrations across different tech stacks - AEM, MERN, MicroServices, LMS, OKTA SSO, AWS based Cloud Infrastructure, Build Automation o Online Tutoring Platform with payments, subscriptions, real time session booking, etc. o Learning Hub Platform with AI/ML based course playlists, student progress tracking, teacher LMS interactions, parent guidance, etc. o E-Sports Community & Unified Gamer Profile with Meta Search Engine for Gaming Universe o Managed Services w.r.t. Applications including Production Support, Platform Stabilization, Enhancements, Cloud Infrastructure Monitoring, DevSecOps, etc Global EdTech Firm Developed Digital Platform for Students, Guardians, Teachers, Tutors, with AI/ML in collaboration with Successive Technologies Inc, USA 200% Improvement in Courses & Content being delivered to Students and Teachers Business impact Unification of technology across markets, product lines, user community & brand promotion. Personalization w.r.t. users accelerated user journeys and participation on the digital interfaces leading to better conversion rates and user satisfaction in terms of pre and post sale brand engagement. Operational Efficiency saving human effort and cost w.r.t. Course Management, Teacher & Tutor Collaboration. Schools and District enrolment enabling B2B Subscriptions, leading to easy scale up w.r.t. customer / student onboarding across the US States. 50% Increase in Student’s Retention 150% Increase in Teacher & Tutor Retention Established - 2000 Case Study Industry Edtech, Gaming & Students Community Stride's mission is to help learners of all ages reach their full potential through inspired teaching and personalized learning. They do this by providing clear pathways for learners to expand their skills, explore their options, and change their lives. With insight and input from learners, parents, school districts, boards of education, and policymakers, Stride continues to provide more effective ways to learn—focusing on building the skills and confidence learners need to make their way forward—at every step in life. o Online Tutoring o Digital Learning Hub o E-Sports Community & Unified Gamer Profile
  • 18. Challenges Royal Enfield is no longer a motorcycle brand advertising for motorcycles only. Royal Enfield is a lifestyle & community brand with a legacy of 120 years, with marketing strategies around increasing the brand presence and adoption around the globe in the mid-segment motorcycles & related merchandises. Decentralized digital interfaces were not allowing the brand to grow across markets with omni-channel customer data & experience. Disconnected data between offline dealers & online websites. Dealers were isolated from the brand & marketing strategies, leading to opportunity loss. Challenges w.r.t. reaching out to customers for service, post sale utilities, cross sell & upsell products. Our Solution We have implemented a Multi Locale Multilingual Omnichannel platform for Royal Enfield. The platform supports public websites, customer portals, internal portals, business applications for over 35+ countries (& expanding) with different marketing strategies and content along with efficient workflows for convenient backend management. The platform integrates with Dealer Management System, CRM & other internal/external applications with respective data flows (adhering to GDPR Compliances). Solution includes Adobe Experience Manager (AEM), Adobe Magento Commerce, MS-Azure, Terraform, Kubernetes, Docker, Microservices with Node JS, Spring Boot, Python, Mongo DB, MySQL, Akamai CDN, Elastic Search, Redis Cache, ELK with Grafana, Jenkins, Google Firebase Push Notifications, ReactJS (NextJS), React Nativ, etc. Global Automotive Brand Developed the entire digital ecosystem across countries & business units in collaboration with Omnicom DDB Network 4000+ Connected Dealers, Service Centers & Distributors across 90+ countries Business impact The platform has helped the marketing team customize the content and marketing strategies separately based on the locale and language. Personalization w.r.t. users accelerated user journeys and participation on the digital interfaces leading to better conversion rates and user satisfaction in terms of pre and post sale brand engagement. Unification of technology across markets, product lines, user community & brand promotion. 1.7x Increase in Customer Retention 192% Increase in Awareness Soft Products Community Dealers & Distributors Tours & Rentals Club Memberships Events (Physical / Digital / Phygital) Service & Repair Apparel & Gears Rides (Marquee / Ride Out) Genuine Motorcycle Accessories Motorcycles – New (As Is / Configure) Motorcycles – Preowned (Buy / Sell / Exchange) 35+ Countries with Omnichannel Customer & Partner Experience across 12+ Business Segments Established - 1901 Case Study Industry Automotive / Manufacturing