3. Contents
I. Review of Previous Lesson
II. Lesson Objectives
III. Introduction
IV.New Lesson
V. Summary
VI.Key Terms
VII.Discussion Questions
VIII.Homework / Journal Writing
4. I. Review of Previous Lesson
β’ Define the meaning of Organizational Ethics
β’ Tell the key functions αααΆαααα»αααΆαααααΆ
ααα
β’αααΎα’αααΈααΆααααααα’ααααααΆα?
β’ What is the Organizational culture?
αααααα’ααααααααααααααΈααααα’ααααααΆ
5. II. Lesson Objectives
1. Describe and explain corporate social responsibility
(CSR).
2. Distinguish between instrumental and social contract
approaches to CSR.
3. Explain the business argument for βdoing well by
doing good.β
4. Summarize the ο¬ve driving forces behind CSR.
5. Explain the triple bottom-line approach to corporate
performance measurement.
6. Discuss the relative merits of carbon-offset credits.
6. II. INTRODUCTION
Years ago William Jennings Bryan once
described big business as βnothing but a
collection of organized appetites.β
Daniel Patrick Moynihan, 1986
7. Defining CSR
βThe New Lemonade Standβ¦
Consider that age-old icon of childhood endeavors: THE LEMONADE
STAND. Within a CSR context, itβs as if todayβs thirsty public wants
much more than a cool, refreshing drink for a quarter. Theyβre
demanding said beverage be made of juice squeezed from lemons
not sprayed with insecticides toxic to the environment, prepared by
persons of appropriate age in kitchen conditions which pose no
hazard to those workers. It must be offered in biodegradable paper
cups and sold at a price which generates a fair, livable wage to the
workers β who, some might argue, are far too young to be toiling
away making lemonade for profit anyway. Itβs enough to drive
young entrepreneursβ¦. straight back to the sandbox.β
8. Defining CSR
β’ Corporate Social Responsibility (CSR)
-The actions of an organization that are targeted
towards the achievement of a social benefit over and
above maximizing
profits for its shareholders
and meeting all
its legal obligations.
9. Defining CSR
β’ The Instrumental Approach
-The instrumental approach is as human
resource decisions being based their expected
contribution to the achievement of the goals of
the organization, goals which are set by the
'owners' of the organization.
- α
α αααΈααΆααααΆ ααΆαααααααΊααα ααα
αααααΆααααααα α α·αααΆααααΆαααα»αα
αα’αααααΎααΆααα½αα
α αααααααΉαααα»ααααα
10. Management Without Conscience
The Social Contract
Approach
The theory that is
believed in society
in accordance with
an agreement that
establishes moral
and political rules of
behavior.
ααααΉαααΆ αΈαααααααΌα
αΆααααΏαα
α
α α»ααααααα
ααααααΆααα·α α
11. Management by Inclusion
β’ Actions of corporations impact customers,
employees, suppliers, and communities
β’ Some groups will be positively impacted,
others will be negatively impacted
12. Management by Inclusion
β’ Recognizing the interrelationship of these
groups leads beyond the bottom line going
beyond generating profit inevitably attracts a
lot of attention
13. The Driving Forces Behind CSR
1.Transparency
2.Knowledge
3.Sustainability
4.Globalization
5.The Failure of the Public Sector
ααΆααααΆαααααα ααααααΆααΆ
αααα
αΆ ααΆα
α αααααααΉαα
αα·ααααΆαααΆα
αααααΆααΌαααΈαα
15. The Triple Bottom Line
Coca-Colaβs 2004 Citizenship Report:
βOur Company has always endeavored to conduct business
responsibly and ethically. We have long been committed to
enriching the workplace, preserving and protecting the
environment, and strengthening the communities where
we operate. These objectives are all consistent withβ
indeed essential toβour principal goal of refreshing the
marketplace with high-quality beverages.β
16. The Ethical CSR
Ethical CSR
- α’ααααααΆαααααΆααΆααααα αΎαα αΆααααΆαααααααα·ααΆααααααα
α α»ααααΆα
αααΊαααααΊαααααα½ααα»αααααΌαα α·αααα αα
α α»αααααα½αααΊα αα ααααα
α ααααΆαΊα α»α
ααΆαααα½ααα»αααααΌααα’ααα αΆαααααααα½αααΊα αα αααα αΊαααααΌαααα
αΆ α
αα·αααααααααααααΌα αα·αααααα½ααα»αααααΌααα’ααααΈαααααααααα½αααΊ
α
α α»ααααΆα 'ααααΈαααΏααααααΉαααααΌα' ααααααααααΆαΊαΈ ααααααααααα’ααααααααα½α
ααΊα
Organizations pursue a clearly defined sense of social
conscience in managing their financial responsibilities to
shareholders, their legal responsibilities to their local
community and society as a whole, and their ethical
responsibilities to βdo the right thingβ for all their
stakeholders.
17. The CSR Bandwagon
Altruistic CSR
- α’ααααααΆαααα½αααα αααΈααΆααααΆ ααα
α» ααααα
ααααααααααααΆαα’α α½
α αα’ααΆαΎαααΆααααΆαααααΎαααΈ "α’ααΆ
ααααα αα" ααααα αΊαααααΌαααα
αΆ α αααα
ααα α»αα α»α α¬αααα αααΈααΆαα· α¬α’ααααΆαααΆα
α· ααα
αΆααααααα
Organizations take a philanthropic
approach by underwriting specific
initiatives to βgive backβ to the companyβs
local community or to designated
national or international programs.
18. The CSR Bandwagon (conβt)
Strategic CSR
- ααααααΆαααα
α» ααααααΊααααα αα
α αααα αααααα αααΈ αααααΉααααααααΎα
ααΆαα’αααα’αΆαααΆααΆααΆααα α¬αα»α ααααααα’α»αααααααααα’ααααααΆαα
Philanthropic activities are targeted towards programs that
will generate the most positive publicity or goodwill for the
organization.
19. Review Questions
1. What is CORPORATE SOCIAL RESPONSIBILITY?
2. Define management by inclusion.
3. What are the driving forces behind Corporate Social Responsibility?
αααααααΆα
αααΊαααααΊαααααααααΆα
αααααααα
α αΌαα
αααΎαααα½ααα»αααααΌαααααα
ααΆααΈαααααΊαααΆα’αααΈ?
αααΎα’αααΈααΆαααα
αΆ ααααααα»ααα ααΈαααααΆαααα
20. SUMMARY
Corporate social responsibility is traditionally
broken into four categories:
1. Environmental
2. Philanthropic
3. Ethical
4. Economic responsibility
αααα½ααα»αααααΌααα’ααα
α
α αααΆ
α α
ααα
α» ααααα
ααΈαααα
αααα½ααα»αααααΌααααααααΆααΈααα
α ααααΌααΆα
ααΆαααα½ααα»αααααΌααα’
21. 1. Environmental Responsibility
-Environmental responsibility refers to the belief that organizations should
behave in as environmentally friendly a way as possible. Itβs one of the most
common forms of corporate social responsibility. Some companies use the
term βenvironmental stewardshipβ to refer to such initiatives.
2. Ethical Responsibility
-Ethical responsibility is concerned with ensuring an organization is operating
in a fair and ethical manner. Organizations that embrace ethical responsibility
aim to achieve fair treatment of all stakeholders, including leadership,
investors, employees, suppliers, and customers.
3. Philanthropic Responsibility
-Philanthropic responsibility refers to a businessβs aim to actively make the
world and society a better place.
4. Economic Responsibility
-Economic responsibility is the practice of a firm backing all of its financial
decisions in its commitment to do good in the areas listed above. The end
goal is not to simply maximize profits, but positively impact the environment,
SUMMARY