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Chapter 4
Corporate Social Responsibility
CSR
αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆ
OGA, Year3.Room 902
Contents
I. Review of Previous Lesson
II. Lesson Objectives
III. Introduction
IV.New Lesson
V. Summary
VI.Key Terms
VII.Discussion Questions
VIII.Homework / Journal Writing
I. Review of Previous Lesson
β€’ Define the meaning of Organizational Ethics
β€’ Tell the key functions αžαŸ’αžΆαž”αŸ‹αž˜αž»αžαž„αžΆαžšαžŸαŸ†αžαžΆ
αž“αŸ‹αŸ—
β€’αžαžšαžΎαž’αŸ’αžœαžΈαž‡αžΆαžœαž”αž”αž’αž˜αŸŒαž’αŸ’αž„αŸ’αž‚αž€αžΆαžš?
β€’ What is the Organizational culture?
αž€αŸ†αžŽαžšαŸ‹αž’αŸ’αžšαžαž“αŸαž™αž“αž“αžαŸ’αž€αž˜αžŸαžΈαž›αž’αž˜αŸŒαž’αŸ’αž„αŸ’αž‚αž€αžΆ
II. Lesson Objectives
1. Describe and explain corporate social responsibility
(CSR).
2. Distinguish between instrumental and social contract
approaches to CSR.
3. Explain the business argument for β€œdoing well by
doing good.”
4. Summarize the five driving forces behind CSR.
5. Explain the triple bottom-line approach to corporate
performance measurement.
6. Discuss the relative merits of carbon-offset credits.
II. INTRODUCTION
Years ago William Jennings Bryan once
described big business as β€œnothing but a
collection of organized appetites.”
Daniel Patrick Moynihan, 1986
Defining CSR
β€œThe New Lemonade Stand…
Consider that age-old icon of childhood endeavors: THE LEMONADE
STAND. Within a CSR context, it’s as if today’s thirsty public wants
much more than a cool, refreshing drink for a quarter. They’re
demanding said beverage be made of juice squeezed from lemons
not sprayed with insecticides toxic to the environment, prepared by
persons of appropriate age in kitchen conditions which pose no
hazard to those workers. It must be offered in biodegradable paper
cups and sold at a price which generates a fair, livable wage to the
workers – who, some might argue, are far too young to be toiling
away making lemonade for profit anyway. It’s enough to drive
young entrepreneurs…. straight back to the sandbox.”
Defining CSR
β€’ Corporate Social Responsibility (CSR)
-The actions of an organization that are targeted
towards the achievement of a social benefit over and
above maximizing
profits for its shareholders
and meeting all
its legal obligations.
Defining CSR
β€’ The Instrumental Approach
-The instrumental approach is as human
resource decisions being based their expected
contribution to the achievement of the goals of
the organization, goals which are set by the
'owners' of the organization.
- វ
វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž‡αžΆαž”αž”αž€αžšαžŽαž‚αžΊαž“αžαŸ…αžαŸαž›
αžŠαŸ‚αž›αž€αžΆαžšαžŸαžαžαŸ’αž˜αž…αž…αž·αžšαž‡αžΆαž’αž“αž’αžΆαž“αž˜αž“αž»αžŸαžŸ
αžŠαž’αŸ‚αž€αžαž›αžΎαž€αžΆαžšαžšαž½αž˜αž…
αŸ† αžŠαžŽαž€αžšαŸ†αŸαžΉαž„αŸ’αž‘αž»αž€αžšαž”αžŸαŸ‹
Management Without Conscience
The Social Contract
Approach
The theory that is
believed in society
in accordance with
an agreement that
establishes moral
and political rules of
behavior.
αžαŸ’αž‘αžΉαžŸαž‡αžΆ αžΈαžŠαŸ‚αž›αžαŸ’αžšαžΌαžœ
αžΆαž“αžαž‡αžΏαžαŸ…
αž€
αž“ αž»αž„αŸ’αžŸαž„αŸ’αž‚αž˜
αžαŸ’αžŸαž”αžαžΆαž˜αž€αž·αž…αž…
Management by Inclusion
β€’ Actions of corporations impact customers,
employees, suppliers, and communities
β€’ Some groups will be positively impacted,
others will be negatively impacted
Management by Inclusion
β€’ Recognizing the interrelationship of these
groups leads beyond the bottom line going
beyond generating profit inevitably attracts a
lot of attention
The Driving Forces Behind CSR
1.Transparency
2.Knowledge
3.Sustainability
4.Globalization
5.The Failure of the Public Sector
αž€αžΆαžšαž”αžšαžΆαž‡αŸαž™αž“αž“αžœ αž’αžŸαŸαž™αžŸαžΆαž’αžΆ
αžšαž˜αŸ’αž›
អ αž—αžΆαŸ
αž…αŸ†αžαžŽαŸ„αŸ‡αŸ‚αžΉαž„αŸ’
αž“αž·αžšαž“αž‡αžΆαžšαž—αžΆαŸ
αžŸαž€αž›αž—αžΆαžœαžΌαž”αž“αžΈαž™αž€
The Triple Bottom Line
οƒΌFINANCIAL
οƒΌSOCIAL
οƒΌENVIRONMENTAL
The Triple Bottom Line
Coca-Cola’s 2004 Citizenship Report:
β€œOur Company has always endeavored to conduct business
responsibly and ethically. We have long been committed to
enriching the workplace, preserving and protecting the
environment, and strengthening the communities where
we operate. These objectives are all consistent withβ€”
indeed essential toβ€”our principal goal of refreshing the
marketplace with high-quality beverages.”
The Ethical CSR
Ethical CSR
- αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαž”αž“αž‡αžΆαž€αžΆαžšαž™αž›αŸ‹αž αžΎαž‰αž…αžΆαžŸαŸ‹αž›αžΆαžŸαŸ‹αž“αž“αž˜αž“αžŸαž·αž€αžΆαžšαžŸαž„αŸ’αž‚αž˜αž€
αž“ αž»αž„αŸ’αž€αžΆαžš
αžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαž αž·αžšαž‰αŸ’αž‰ វរ
ថ αž»αžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊαž…αŸ†αž αŸ„αŸ‡αž˜αŸ’αž›
αž… αžŸαŸ‹αž—αžΆαžΊαž αž»αž“
αž€αžΆαžšαž‘αž‘αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž…αžΆαž”αŸ‹αžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊαž…αŸ†αž αŸ„αŸ‡αžŸαž αžΊαž˜αž“αž‚αž˜αžΌαž›αžŠαŸ’αž‹
អ αž“
αž“αž·αž„αŸ’αžŸαž„αŸ’αž‚αž˜αž‘αŸ†αž„αŸ’αž˜αžΌαž› αž“αž·αž„αŸ’αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒαžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊ
αž€
αž“ αž»αž„αŸ’αž€αžΆαžš 'αžαž’αžœαžΈαžαžšαžΏαž„αŸ’αžαŸ’αžšαžΉαž˜αžαŸ’αžšαžΌαžœ' αžŸαžαŸ’αž˜αŸ’αž›αž”αŸ‹αž—αžΆαžΊαžΈ αž€αŸ‹αŸαŸαž“αž’αž‘αŸ†αž„αŸ’αž’αŸ’αžŸαŸ‹αžšαž”αžŸαŸ‹αŸαž½αž€
αžαžΊαŸ”
Organizations pursue a clearly defined sense of social
conscience in managing their financial responsibilities to
shareholders, their legal responsibilities to their local
community and society as a whole, and their ethical
responsibilities to β€˜do the right thing’ for all their
stakeholders.
The CSR Bandwagon
Altruistic CSR
- αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαž‘αž‘αž½αž›αž™αž€αžœ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αžŸαž”αž”
ុ αžšαžŸαž’αž˜αŸŒ
αžαžŠαŸ’αž‹αž™αžŸαžšαžαžŸαžšαž€αžΆαžšαž’αž ួ
αž…αžαž’αž‡αžΆαžΎαž˜αž‡αžΆαž€αŸ‹αž›αžΆαž€αŸ‹αžαŸ‚αžΎαž˜αž”αžΈ "αž’αž‡αžΆ
αž›αŸ‹αž˜αž€αžœ αž’αž‰" αŸ‚αž›αŸ‹αžŸαž αžΊαž˜αž“αž‚αž˜αžΌαž›αžŠαŸ’αž‹
អ αž“ αžšαž”αžŸαŸ‹
αžαŸ’αž€ αž»αž˜αž αž»αž“ αž¬αž€αž˜αž˜αžœ αž’αž’αžΈαž‡αžΆαžšαž· αž¬αž’αŸ’αž“αž‡αžΆαžšαž‡αžΆαžš
ិ αžŠαŸ‚αž›
αžΆαž“αž€αŸ†αžŽαžšαŸ‹αŸ”
Organizations take a philanthropic
approach by underwriting specific
initiatives to β€œgive back’ to the company’s
local community or to designated
national or international programs.
The CSR Bandwagon (con’t)
Strategic CSR
- αžŸαž€αž˜αž˜αž—αžΆαŸαžŸαž”αž”
ុ αžšαžŸαž’αž˜αŸŒαžΊαž“αžŸαŸ†αžαŸ…αžαŸ’
αž– αŸ„αŸ‡αžαŸ…αžšαž€αž€αž˜αž˜αžœ αž’αž’αžΈ αžŠαŸ‚αž›αž“αžΉαž„αŸ’αž”αžαž„αŸ’αž€αžΎαžš
αž€αžΆαžšαž’αžŸαŸαžœαž’αžΆαž™αž‡αžΆαžŸαžΆαž’αžΆαžšαžŽαŸˆ αž¬αžŸαž»αž…αž†αž“αž‘αŸˆαž”αŸ†αž’αž»αžšαžŸαžαŸ’αž˜αŸ’αž›αž”αŸ‹αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαŸ”
Philanthropic activities are targeted towards programs that
will generate the most positive publicity or goodwill for the
organization.
Review Questions
1. What is CORPORATE SOCIAL RESPONSIBILITY?
2. Define management by inclusion.
3. What are the driving forces behind Corporate Social Responsibility?
αž€αŸ†αžŽαžšαŸ‹αž€αžΆαžš
αžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αžαžŠαŸ’αž‹αž™αž€αžΆαžš
αžŠαŸ’αž‹αž€αŸ‹αž”αž‰αŸ’
αž… αžΌαž›αŸ”
αžαžšαžΎαž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜
αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜αžΊαž“αž‡αžΆαž’αŸ’αžœαžΈ?
αžαžšαžΎαž’αŸ’αžœαžΈαž‡αžΆαž€αž˜αŸ’αž›
អ αŸ†αž„αŸ’αž‡αŸ†αžšαž»αž‰αžαŸ…αŸαžΈαžαžαŸ’αž€αžΆαž™αž‘αŸ†αž“
SUMMARY
Corporate social responsibility is traditionally
broken into four categories:
1. Environmental
2. Philanthropic
3. Ethical
4. Economic responsibility
αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž”
វ
រ αž’αžŸαžΆ
ថ αž“
αžŸαž”αž”
ុ αžšαžŸαž’αž˜αŸŒ
αžŸαžΈαž›αž’αž˜αŸŒ
αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜
ម αžαŸ’αžšαžΌαžœαžΆαž“
αž€αžΆαžšαž‘αž‘αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’
1. Environmental Responsibility
-Environmental responsibility refers to the belief that organizations should
behave in as environmentally friendly a way as possible. It’s one of the most
common forms of corporate social responsibility. Some companies use the
term β€œenvironmental stewardship” to refer to such initiatives.
2. Ethical Responsibility
-Ethical responsibility is concerned with ensuring an organization is operating
in a fair and ethical manner. Organizations that embrace ethical responsibility
aim to achieve fair treatment of all stakeholders, including leadership,
investors, employees, suppliers, and customers.
3. Philanthropic Responsibility
-Philanthropic responsibility refers to a business’s aim to actively make the
world and society a better place.
4. Economic Responsibility
-Economic responsibility is the practice of a firm backing all of its financial
decisions in its commitment to do good in the areas listed above. The end
goal is not to simply maximize profits, but positively impact the environment,
SUMMARY
1. αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαž”αžš αž’αžŸαžΆ
ថ αž“ - αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž”αžš αž’αžŸαžΆ
ថ αž“ αžŸαŸ†αžαŸ…
αžαž›αžΎαž‡αŸ†αžαž“αžΏαžαžΆ αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαžΊαž½αžšαž˜αŸ’αž›αž“αž₯រ αž’αž™αžΆαž”αž‘αžŠαŸ‚αž›αž˜αž·αž“αž”αŸ„αŸ‡ αž›αŸ‹αŸ‚αž›αŸ‹
αž”αžš αž’αžŸαžΆ
ថ αž“αžαžΆαž˜αžŠαŸ‚αž›αž’αžΆαž…αžαž’αžœαžΈαžαŸ…αžΆαž“αŸ” αžœαžΆαž‡αžΆαž‘αžαŸ’αž˜αž„αŸ’αŸ‹αž‘αžΌαžαŸ…αž˜αž½αž™αž“αž“
αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜αŸ” αžαŸ’αž€ αž»αž˜αž αž»αž“αž˜αž½αž™αž…αŸ†αž“αž½αž“αžαžαŸ’αž”αžΎ αž€αž™
"αž€αžΆαžšαžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αž”αžš αž’αžŸαžΆ
ថ αž“" αžαŸ‚αžΎαž˜αž”αžΈαžŸαŸ†αžαŸ…αžαŸ…αžαž›αžΎαžΊαŸ†αž“αž·αžšαž’αž ួ
αž…αžαž’αž‡αžΆαžΎαž˜
αžŠαž”αž”αžαž“αŸ„αŸ‡αŸ”
2. αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒ - αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒ
αžΊαž“ αž€αŸ‹αŸαŸαž“αž’αž“αžΉαž„αŸ’αž€αžΆαžšαž’αžΆαž“αžΆαž±αŸ’αž™αžŸαžΆ
ថ αž”αŸαž“αž˜αž½αž™αŸ‚αŸ†αžαžŽαžΎαžšαž€αžΆαžšαžαžŠαŸ’αž‹αž™
αž™αž»αžšαž‡αžΆαž·αž’αž˜αŸŒ αž“αž·αž„αŸ’αžŸαžΈαž›αž’αž˜αŸŒαŸ” αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαžŠαŸ‚αž›αžαŸ’αž”αž€αžΆαž“αŸ‹αž™αž€αž‘αŸ†αž“αž½αž›αžαž»αžŸ
αžαŸ’αžšαžΌαžœαžαŸ’αž”αž€αž”αžαžŠαŸ’αž‹αž™αžαŸ’αž€αž˜αžŸαžΈαž›αž’αž˜αŸŒ αž˜αŸ’αž›αž“αžαŸ„αž›αž”αŸ†αžŽαž„αŸ’αžŸαžαžαŸ’αž˜αž…
αžΆαž“αž“αžΌαžœαž€αžΆαžšαŸαžΆαžΆαž›αžαžŠαŸ’αž‹αž™αžαžŸαž˜ αžΎαž—αžΆαŸαž…αŸ†αž αŸ„αŸ‡αž—αžΆαžΊαžΈ αž€αŸ‹αŸαŸαž“αž’αž‘αŸ†αž„αŸ’
αž’αŸ’αžŸαŸ‹ αžšαž½αž˜αž‘αŸ†αž„αŸ’αž—αžΆαŸαž‡αžΆαž’αŸ’αŸ‚αž€αŸ‚αžΉαž€αž“αžΆαŸ† វ
វ αž’αž“αž·αžαž™αžΆαžΊαž·αž“ αž”αž»αžΊαž‚αž›αž·αž€ αž’αŸ’αŸ‚αž€
SUMMARY
VI. Key Terms
1.Altruistic CSR αŸ‚αŸαžαžŸαžΆ
ម αŸ„αŸ‡αžαŸ’αžšαž„αŸ’αŸ‹
2.Corporate Social Responsibility αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’
αžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜
3.Ethical CSR
4.Instrumental Approach វ
វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž”αž”αž€αžšαžŽ
5.Social Contract Approach វ
វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž“αž“αž€αž·αž…
αžŸαž“αžΆαžŸαž„αŸ’αž‚αž˜
6.Strategic CSR αž™αž»αž‘αž’αžŸαžΆαŸ’αžŸαž‡αžΆ
VII. Homework
β€’ Please write a reflection on your journal book(
about what you learned in this lesson).

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BE,chapter 4.pptx

  • 1. 1 Chapter 4 Corporate Social Responsibility CSR αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆ
  • 3. Contents I. Review of Previous Lesson II. Lesson Objectives III. Introduction IV.New Lesson V. Summary VI.Key Terms VII.Discussion Questions VIII.Homework / Journal Writing
  • 4. I. Review of Previous Lesson β€’ Define the meaning of Organizational Ethics β€’ Tell the key functions αžαŸ’αžΆαž”αŸ‹αž˜αž»αžαž„αžΆαžšαžŸαŸ†αžαžΆ αž“αŸ‹αŸ— β€’αžαžšαžΎαž’αŸ’αžœαžΈαž‡αžΆαžœαž”αž”αž’αž˜αŸŒαž’αŸ’αž„αŸ’αž‚αž€αžΆαžš? β€’ What is the Organizational culture? αž€αŸ†αžŽαžšαŸ‹αž’αŸ’αžšαžαž“αŸαž™αž“αž“αžαŸ’αž€αž˜αžŸαžΈαž›αž’αž˜αŸŒαž’αŸ’αž„αŸ’αž‚αž€αžΆ
  • 5. II. Lesson Objectives 1. Describe and explain corporate social responsibility (CSR). 2. Distinguish between instrumental and social contract approaches to CSR. 3. Explain the business argument for β€œdoing well by doing good.” 4. Summarize the five driving forces behind CSR. 5. Explain the triple bottom-line approach to corporate performance measurement. 6. Discuss the relative merits of carbon-offset credits.
  • 6. II. INTRODUCTION Years ago William Jennings Bryan once described big business as β€œnothing but a collection of organized appetites.” Daniel Patrick Moynihan, 1986
  • 7. Defining CSR β€œThe New Lemonade Stand… Consider that age-old icon of childhood endeavors: THE LEMONADE STAND. Within a CSR context, it’s as if today’s thirsty public wants much more than a cool, refreshing drink for a quarter. They’re demanding said beverage be made of juice squeezed from lemons not sprayed with insecticides toxic to the environment, prepared by persons of appropriate age in kitchen conditions which pose no hazard to those workers. It must be offered in biodegradable paper cups and sold at a price which generates a fair, livable wage to the workers – who, some might argue, are far too young to be toiling away making lemonade for profit anyway. It’s enough to drive young entrepreneurs…. straight back to the sandbox.”
  • 8. Defining CSR β€’ Corporate Social Responsibility (CSR) -The actions of an organization that are targeted towards the achievement of a social benefit over and above maximizing profits for its shareholders and meeting all its legal obligations.
  • 9. Defining CSR β€’ The Instrumental Approach -The instrumental approach is as human resource decisions being based their expected contribution to the achievement of the goals of the organization, goals which are set by the 'owners' of the organization. - វ វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž‡αžΆαž”αž”αž€αžšαžŽαž‚αžΊαž“αžαŸ…αžαŸαž› αžŠαŸ‚αž›αž€αžΆαžšαžŸαžαžαŸ’αž˜αž…αž…αž·αžšαž‡αžΆαž’αž“αž’αžΆαž“αž˜αž“αž»αžŸαžŸ αžŠαž’αŸ‚αž€αžαž›αžΎαž€αžΆαžšαžšαž½αž˜αž… αŸ† αžŠαžŽαž€αžšαŸ†αŸαžΉαž„αŸ’αž‘αž»αž€αžšαž”αžŸαŸ‹
  • 10. Management Without Conscience The Social Contract Approach The theory that is believed in society in accordance with an agreement that establishes moral and political rules of behavior. αžαŸ’αž‘αžΉαžŸαž‡αžΆ αžΈαžŠαŸ‚αž›αžαŸ’αžšαžΌαžœ αžΆαž“αžαž‡αžΏαžαŸ… αž€ αž“ αž»αž„αŸ’αžŸαž„αŸ’αž‚αž˜ αžαŸ’αžŸαž”αžαžΆαž˜αž€αž·αž…αž…
  • 11. Management by Inclusion β€’ Actions of corporations impact customers, employees, suppliers, and communities β€’ Some groups will be positively impacted, others will be negatively impacted
  • 12. Management by Inclusion β€’ Recognizing the interrelationship of these groups leads beyond the bottom line going beyond generating profit inevitably attracts a lot of attention
  • 13. The Driving Forces Behind CSR 1.Transparency 2.Knowledge 3.Sustainability 4.Globalization 5.The Failure of the Public Sector αž€αžΆαžšαž”αžšαžΆαž‡αŸαž™αž“αž“αžœ αž’αžŸαŸαž™αžŸαžΆαž’αžΆ αžšαž˜αŸ’αž› អ αž—αžΆαŸ αž…αŸ†αžαžŽαŸ„αŸ‡αŸ‚αžΉαž„αŸ’ αž“αž·αžšαž“αž‡αžΆαžšαž—αžΆαŸ αžŸαž€αž›αž—αžΆαžœαžΌαž”αž“αžΈαž™αž€
  • 14. The Triple Bottom Line οƒΌFINANCIAL οƒΌSOCIAL οƒΌENVIRONMENTAL
  • 15. The Triple Bottom Line Coca-Cola’s 2004 Citizenship Report: β€œOur Company has always endeavored to conduct business responsibly and ethically. We have long been committed to enriching the workplace, preserving and protecting the environment, and strengthening the communities where we operate. These objectives are all consistent withβ€” indeed essential toβ€”our principal goal of refreshing the marketplace with high-quality beverages.”
  • 16. The Ethical CSR Ethical CSR - αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαž”αž“αž‡αžΆαž€αžΆαžšαž™αž›αŸ‹αž αžΎαž‰αž…αžΆαžŸαŸ‹αž›αžΆαžŸαŸ‹αž“αž“αž˜αž“αžŸαž·αž€αžΆαžšαžŸαž„αŸ’αž‚αž˜αž€ αž“ αž»αž„αŸ’αž€αžΆαžš αžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαž αž·αžšαž‰αŸ’αž‰ វរ ថ αž»αžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊαž…αŸ†αž αŸ„αŸ‡αž˜αŸ’αž› αž… αžŸαŸ‹αž—αžΆαžΊαž αž»αž“ αž€αžΆαžšαž‘αž‘αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž…αžΆαž”αŸ‹αžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊαž…αŸ†αž αŸ„αŸ‡αžŸαž αžΊαž˜αž“αž‚αž˜αžΌαž›αžŠαŸ’αž‹ អ αž“ αž“αž·αž„αŸ’αžŸαž„αŸ’αž‚αž˜αž‘αŸ†αž„αŸ’αž˜αžΌαž› αž“αž·αž„αŸ’αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒαžšαž”αžŸαŸ‹αŸαž½αž€αžαžΊ αž€ αž“ αž»αž„αŸ’αž€αžΆαžš 'αžαž’αžœαžΈαžαžšαžΏαž„αŸ’αžαŸ’αžšαžΉαž˜αžαŸ’αžšαžΌαžœ' αžŸαžαŸ’αž˜αŸ’αž›αž”αŸ‹αž—αžΆαžΊαžΈ αž€αŸ‹αŸαŸαž“αž’αž‘αŸ†αž„αŸ’αž’αŸ’αžŸαŸ‹αžšαž”αžŸαŸ‹αŸαž½αž€ αžαžΊαŸ” Organizations pursue a clearly defined sense of social conscience in managing their financial responsibilities to shareholders, their legal responsibilities to their local community and society as a whole, and their ethical responsibilities to β€˜do the right thing’ for all their stakeholders.
  • 17. The CSR Bandwagon Altruistic CSR - αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαž‘αž‘αž½αž›αž™αž€αžœ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αžŸαž”αž” ុ αžšαžŸαž’αž˜αŸŒ αžαžŠαŸ’αž‹αž™αžŸαžšαžαžŸαžšαž€αžΆαžšαž’αž ួ αž…αžαž’αž‡αžΆαžΎαž˜αž‡αžΆαž€αŸ‹αž›αžΆαž€αŸ‹αžαŸ‚αžΎαž˜αž”αžΈ "αž’αž‡αžΆ αž›αŸ‹αž˜αž€αžœ αž’αž‰" αŸ‚αž›αŸ‹αžŸαž αžΊαž˜αž“αž‚αž˜αžΌαž›αžŠαŸ’αž‹ អ αž“ αžšαž”αžŸαŸ‹ αžαŸ’αž€ αž»αž˜αž αž»αž“ αž¬αž€αž˜αž˜αžœ αž’αž’αžΈαž‡αžΆαžšαž· αž¬αž’αŸ’αž“αž‡αžΆαžšαž‡αžΆαžš ិ αžŠαŸ‚αž› αžΆαž“αž€αŸ†αžŽαžšαŸ‹αŸ” Organizations take a philanthropic approach by underwriting specific initiatives to β€œgive back’ to the company’s local community or to designated national or international programs.
  • 18. The CSR Bandwagon (con’t) Strategic CSR - αžŸαž€αž˜αž˜αž—αžΆαŸαžŸαž”αž” ុ αžšαžŸαž’αž˜αŸŒαžΊαž“αžŸαŸ†αžαŸ…αžαŸ’ αž– αŸ„αŸ‡αžαŸ…αžšαž€αž€αž˜αž˜αžœ αž’αž’αžΈ αžŠαŸ‚αž›αž“αžΉαž„αŸ’αž”αžαž„αŸ’αž€αžΎαžš αž€αžΆαžšαž’αžŸαŸαžœαž’αžΆαž™αž‡αžΆαžŸαžΆαž’αžΆαžšαžŽαŸˆ αž¬αžŸαž»αž…αž†αž“αž‘αŸˆαž”αŸ†αž’αž»αžšαžŸαžαŸ’αž˜αŸ’αž›αž”αŸ‹αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαŸ” Philanthropic activities are targeted towards programs that will generate the most positive publicity or goodwill for the organization.
  • 19. Review Questions 1. What is CORPORATE SOCIAL RESPONSIBILITY? 2. Define management by inclusion. 3. What are the driving forces behind Corporate Social Responsibility? αž€αŸ†αžŽαžšαŸ‹αž€αžΆαžš αžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αžαžŠαŸ’αž‹αž™αž€αžΆαžš αžŠαŸ’αž‹αž€αŸ‹αž”αž‰αŸ’ αž… αžΌαž›αŸ” αžαžšαžΎαž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜ αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜αžΊαž“αž‡αžΆαž’αŸ’αžœαžΈ? αžαžšαžΎαž’αŸ’αžœαžΈαž‡αžΆαž€αž˜αŸ’αž› អ αŸ†αž„αŸ’αž‡αŸ†αžšαž»αž‰αžαŸ…αŸαžΈαžαžαŸ’αž€αžΆαž™αž‘αŸ†αž“
  • 20. SUMMARY Corporate social responsibility is traditionally broken into four categories: 1. Environmental 2. Philanthropic 3. Ethical 4. Economic responsibility αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž” វ រ αž’αžŸαžΆ ថ αž“ αžŸαž”αž” ុ αžšαžŸαž’αž˜αŸŒ αžŸαžΈαž›αž’αž˜αŸŒ αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜ ម αžαŸ’αžšαžΌαžœαžΆαž“ αž€αžΆαžšαž‘αž‘αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’
  • 21. 1. Environmental Responsibility -Environmental responsibility refers to the belief that organizations should behave in as environmentally friendly a way as possible. It’s one of the most common forms of corporate social responsibility. Some companies use the term β€œenvironmental stewardship” to refer to such initiatives. 2. Ethical Responsibility -Ethical responsibility is concerned with ensuring an organization is operating in a fair and ethical manner. Organizations that embrace ethical responsibility aim to achieve fair treatment of all stakeholders, including leadership, investors, employees, suppliers, and customers. 3. Philanthropic Responsibility -Philanthropic responsibility refers to a business’s aim to actively make the world and society a better place. 4. Economic Responsibility -Economic responsibility is the practice of a firm backing all of its financial decisions in its commitment to do good in the areas listed above. The end goal is not to simply maximize profits, but positively impact the environment, SUMMARY
  • 22. 1. αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαž”αžš αž’αžŸαžΆ ថ αž“ - αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αž”αžš αž’αžŸαžΆ ថ αž“ αžŸαŸ†αžαŸ… αžαž›αžΎαž‡αŸ†αžαž“αžΏαžαžΆ αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαžΊαž½αžšαž˜αŸ’αž›αž“αž₯រ αž’αž™αžΆαž”αž‘αžŠαŸ‚αž›αž˜αž·αž“αž”αŸ„αŸ‡ αž›αŸ‹αŸ‚αž›αŸ‹ αž”αžš αž’αžŸαžΆ ថ αž“αžαžΆαž˜αžŠαŸ‚αž›αž’αžΆαž…αžαž’αžœαžΈαžαŸ…αžΆαž“αŸ” αžœαžΆαž‡αžΆαž‘αžαŸ’αž˜αž„αŸ’αŸ‹αž‘αžΌαžαŸ…αž˜αž½αž™αž“αž“ αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜αŸ” αžαŸ’αž€ αž»αž˜αž αž»αž“αž˜αž½αž™αž…αŸ†αž“αž½αž“αžαžαŸ’αž”αžΎ αž€αž™ "αž€αžΆαžšαžαŸ’αžΊαž”αŸ‹αžαŸ’αžΊαž„αŸ’αž”αžš αž’αžŸαžΆ ថ αž“" αžαŸ‚αžΎαž˜αž”αžΈαžŸαŸ†αžαŸ…αžαŸ…αžαž›αžΎαžΊαŸ†αž“αž·αžšαž’αž ួ αž…αžαž’αž‡αžΆαžΎαž˜ αžŠαž”αž”αžαž“αŸ„αŸ‡αŸ” 2. αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒ - αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’αžšαžΌαžœαžŠαž’αŸ‚αž€αžŸαžΈαž›αž’αž˜αŸŒ αžΊαž“ αž€αŸ‹αŸαŸαž“αž’αž“αžΉαž„αŸ’αž€αžΆαžšαž’αžΆαž“αžΆαž±αŸ’αž™αžŸαžΆ ថ αž”αŸαž“αž˜αž½αž™αŸ‚αŸ†αžαžŽαžΎαžšαž€αžΆαžšαžαžŠαŸ’αž‹αž™ αž™αž»αžšαž‡αžΆαž·αž’αž˜αŸŒ αž“αž·αž„αŸ’αžŸαžΈαž›αž’αž˜αŸŒαŸ” αž’αŸ’αž„αŸ’αž‚αž€αžΆαžšαžŠαŸ‚αž›αžαŸ’αž”αž€αžΆαž“αŸ‹αž™αž€αž‘αŸ†αž“αž½αž›αžαž»αžŸ αžαŸ’αžšαžΌαžœαžαŸ’αž”αž€αž”αžαžŠαŸ’αž‹αž™αžαŸ’αž€αž˜αžŸαžΈαž›αž’αž˜αŸŒ αž˜αŸ’αž›αž“αžαŸ„αž›αž”αŸ†αžŽαž„αŸ’αžŸαžαžαŸ’αž˜αž… αžΆαž“αž“αžΌαžœαž€αžΆαžšαŸαžΆαžΆαž›αžαžŠαŸ’αž‹αž™αžαžŸαž˜ αžΎαž—αžΆαŸαž…αŸ†αž αŸ„αŸ‡αž—αžΆαžΊαžΈ αž€αŸ‹αŸαŸαž“αž’αž‘αŸ†αž„αŸ’ αž’αŸ’αžŸαŸ‹ αžšαž½αž˜αž‘αŸ†αž„αŸ’αž—αžΆαŸαž‡αžΆαž’αŸ’αŸ‚αž€αŸ‚αžΉαž€αž“αžΆαŸ† វ វ αž’αž“αž·αžαž™αžΆαžΊαž·αž“ αž”αž»αžΊαž‚αž›αž·αž€ αž’αŸ’αŸ‚αž€ SUMMARY
  • 23. VI. Key Terms 1.Altruistic CSR αŸ‚αŸαžαžŸαžΆ ម αŸ„αŸ‡αžαŸ’αžšαž„αŸ’αŸ‹ 2.Corporate Social Responsibility αž‘αŸ†αž“αž½αž›αžαž»αžŸαžαŸ’ αžŸαž„αŸ’αž‚αž˜αžŸαžΆαž‡αžΈαžœαž€αž˜αž˜ 3.Ethical CSR 4.Instrumental Approach វ វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž”αž”αž€αžšαžŽ 5.Social Contract Approach វ វ αž’αž’αžΈαžŸαžΆαŸ’αžŸαž‡αžΆ αž“αž“αž€αž·αž… αžŸαž“αžΆαžŸαž„αŸ’αž‚αž˜ 6.Strategic CSR αž™αž»αž‘αž’αžŸαžΆαŸ’αžŸαž‡αžΆ
  • 24. VII. Homework β€’ Please write a reflection on your journal book( about what you learned in this lesson).