It is a service management

1. YEAR 1, SEMESTER 2

2. មាតិកា

3. 3

6. 6

7. 7
Effectiveness
Plan Organization Logic

8. 8

9. 9
the ability to make sense of data ,and to
quickly identify cause and effect
relationships.
Research
Creativity
Critical
Thinking
Data
Analysis

10. 10
the ability to keep doing something in
spite of obstacles.
Meaning
Positive
emotion
Encouragement
Dedication

11. 11
A way of looking at problems or situations
from a fresh perspective that suggests
unorthodox solutions.
Open-
minded
Organization
High
creativity

12. 12
The ability to assess and initiate things
independently.
❖ You do things without being told.
❖ You find out what you need to know.
❖ You keep going when things get tough.
❖ You spot and take advantage of opportunities that
others pass by.

13. 13

14. 14
Identify Problem
Define Problem
Generating
Alternatives
Alternative
Analysis
Appropriate
Selection
Implementation
Evaluation &
Revision

16. 16
កិច្ចការ​
ផ្ទះ
ហេតុអ្វីបានជាមនុស្សត្តូវត្រឈមមុខនឹងរញ្ហា? តាមគំនិតររសអអ្នក,
ហតើមនុស្សអាច្ទាញយកឱកាសពីរញ្ហាបានឬ អ្តអ? ហតើហ្វើដូច្យ៉ាងហមេច្?
ហ ើកឧទាេរណ៍ហដើម្បីគំត្រ។

17. END OF CHAPTER 11
QUESTIONS AND ANSWERS
THANKS FOR
YOUR ATTENTION
អរគុណសម្រាប់
ការយកចិត្តទុកដាក់