1. Normajean Amblo 40301 Carousel Lane, Lunenburg, MA 01462 978-489-9650 normajean2929@yahoo.com
CAREER SUMMARY
Business Development and Administrative professional with 20+ years experience. Proven track record providing
exceptional customer service and executive administrative support in a fast paced, ever changing business
environment. Demonstrated proficiencies with Microsoft Office tools and other industry specific software programs.
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1990-2014 MGN & ASSOCIATES, INC., Sterling, MA – Representing New England mfrs of Data, IT, Infrastructure & Security.
Inside Sales/Office Manager
 Provided administrative and office support to 8 Outside Sales representatives covering the
New England Territory.
 Interacted with principles from manufacturing, end users, systems architects and engineers,
systems installers, distribution , sales personnel both local and national to design, sell, order
management, expedite and corporate deliveries of data communications/sound and security
systems and equipment.
 Provided daily customer service support as a manufacturer's rep for up to 11 major data
communications manufacturers simultaneously.
 Processed confidential employee and corporate records such as payroll, corporate accounts
receivables and payables, tax filings, finance reports and reconciliations.
 Scheduled all meetings, appointments, corporate events and travel.
 Handled all quotations and sales reporting utilizing Salesforce.com and internal corporate
quotation systems.
1988-1990 CULLEY STREET OFFICES, Fitchburg, MA
Shared Secretary
 Provided individualized secretarial and administrative support to over 20 separate
businesses.
 Answered multi-line switchboard directing calls appropriately, taking messages and providing
directions to location, etc.
 Typed and/or faxed documents as necessary for varied businesses serving various
industries.
 Secured location daily, dealt with any maintenance issues for building and equipment.
1985-1988 US ARMY OFFICER'S CLUB RESTAURANT/HOTEL, Neu Ulm, Germany
Operations Manager
 Directed all staff and events for this 70 seat restaurant/12 room hotel providing services for
military personnel and families transitioning in and out of duty station.
 Scheduled all personnel, worked with local and military vendors for supplies and deliveries.
 Provided wait staff and kitchen support when needed during busy Sunday brunches and all
Officer related ceremonies including banquet events serving over 300 people at a time.
Volunteer Activity
President, Twin City Youth Hockey Association---coordinated schedule and activies for over 20 teams with
18 players per team, as well as coaching staff totaling over 300 participants.