2. CURRICULUM VITAE OF NOMONDEPORTIA MZOLO
PERSONAL DETAILS
Full Names : Nomonde Portia Mzolo
Date of Birth : 26 July 1986
Identity Number :860726 1082 089
Gender : Female
Home language :IsiZulu
Other language :English, SeSotho and IsiXhosa
Marital Status :Married
Health : Good
Criminal Offences :None
Hobbies : Reading and Singing
Physical Address :70 Geranium street,Villalisa, Boksburg 1459
E-mail : nomondemzolo@yahoo.co.za
Alternative email : mabundanommie@gmail.com
Cell No : 078 285 1706 / 076 840 9644
EDUCATIONAL QUALIFICATIONS
TERTIARY QUALIFICATION
Name of Institution Course of Study Course Duration Status
Moonstone Regulatory Exam
RE5
2016 Completed
IQ Academy Marketing 2 Years (2009) Incomplete
Mvelelo Youth
Development and
Solution Staffing
(MYDSS)
Call Centre Training 6 Months (2008) Completed
Stanford Business
College
Computer and
Business
Management
2 Years (2005-2006) Completed
3. HIGH SCHOOL QUALIFICATION
Name of School Highest Grade
Passed
Subjects Duration Status
Mahlasedi High
School
Grade 12 IsiZulu
English
Accounting
Business Economics
Economics
Mercentile
2003-2004 Completed
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CAREER HISTORY
WORK EXPERIENCE
Name of organization Department Position held Duration
First National Bank (FNB)
Lifestyle Financial Services
Sales Internal Sales Consultant 2008-2012
Duties and functions
Customer services: Face-to-face with customer; dealing with customer queries and needs, educating
customers on new and existing products and banking customers according to their affordable needs
Sales:funeral covers; law on-call; loans, cross selling and debt consolidation
Clients services:Card issuing , Opening accounts, issuing cheque books and bank statements
Attending meetings, training and internal workshops
Administrative tasks: meeting minutes, reports, photocopying, answering and setting appointments
telephonically
Customer retention
Monitoring, Evaluation and Reporting as required
Other Skills, Training and Participation
Computer skills: Microsoft word, excel, typing, internet and emails
Mentoring and training new staff
Communication: listening, presentations and public speaking
Planning and organizing skills
HIV/AIDS Certificate on Counseling and Home Based Care Program
References
Mr. Cedric Leballo. Activity Manager. Contact details: 082 318 6808 / 072 201 8470
Mrs. Magauta Mtanyelwa. Sales Co-ordinator. Contact details: 082 550 8517
Name of organization Department Position held Duration
Edcon (Edgars) Ladies Sales consultant 2006-2008