Anele Phumla Maseko is a young, motivated South African woman seeking a job in banking. She has a National Senior Certificate from Tiisetsong Secondary School and completed banking qualifications from Harambee, Cornerstone Performance Solutions, and Bank Seta. Her previous role was as a Self Service Banking CCC Agent at Standard Bank South Africa, where she provided customer service and assisted with banking applications. She lists her references as her previous managers at Standard Bank who can be contacted.

1. Curriculum Vitae – Anele Phumla Maseko
PERSONAL DETAILS
Gender: Female
Race: African
Marital Status: Single
SA ID Number: 9310160115089
Preferred Method of Communication: E Mail / Cell-phone
E-Mail: Anele.Maseko2@standrdbank.co.za
Cell phone Number: 072 188 6341
POSTAL ADDRESS / PHYSICAL ADDRESS
House number: 659
Street: Donald Ngindi Street Ext 2 Naledi
City: Soweto, Johannesburg
Province: Gauteng, South Africa
Postal Code: 1868
I am a young, highly motivated, results oriented person with a passion for life. I am
professional, enthusiastic, diligent, articulate, and optimistic. I have developed skills and
understanding of how to create and manage relationships at multiple touch-points within
a customer’s organization. My work and life experiences have been instrumental to my
growth and have allowed me to look at life with a different eye and scratch beyond the
surface. As someone once said when you do what you love it does not feel like work at
all.

2. EDUCATION
EDUCATION/ Matric
December 2010
Institution: Tiisetsong Secondary School
Location: Johannesburg
Country: South Africa
Status of Qualification: Completed
Qualification Name: National Senior Certificate
Subjects Description:
 English
 IsiZulu
 Business Studies
 Economics
 Accounting
 Tourism
 Life Orientations
 Maths Literacy
TRAINING AND DEVELOPMENT
February 2015
Institution: Harambee
Location: Johannesburg
Country: South Africa
Status of Qualification: Completed
Description: Completed Harambee Bridging Programme
March 2015- March 2016
Institution: Cornerstone Performance Solutions
Location: Johannesburg
Country: South Africa
Status of Qualification: Completed
Qualification Name: Core Banking and Financial Services Learnership NQF level 4
August 2016
Institution: Bank Seta South African Qualification Authority
Location: Johannesburg
Status of Qualification: Completed
Qualification Name: Further Education and Training Certificate
Subject Description/course outline: Banking NQF level 4

3. EMPLOYMENT DETAILS OVERVIEW
March 2015 (SBSA)
Company Name: Standard Bank South Africa
Job Title: Self Service Banking CCC Agent
Country: South Africa
Job Type: Transactional Banking Consultant
Job Status: Temporary
Responsibilities Overview:
 With adequate product knowledge client liaison.
 Provide the customers with excellent service by ensuring they are served
promptly, understanding their needs and processing their requests efficiently.
 providing service related assistance to Customers
 Responsibilities and assisting customer in the following:
 Electronic Payment Limit Increase
 Mobile banking Application
 My Updates
 New Lending Leads
 Telephone banking application
 Internet banking application
 Increase cash withdrawal limits
 Reversing debit orders
 Linking of Accounts
 Payment, Transfers
 Adding Company and private beneficiaries
 Send payment confirmation to clients
Knowledge
 Products & Services
Attitudes
 Self-motivated, results driven and a passion for winning
 Energetic, enthusiastic, passionate and fun
 Strong accountability and ownership
 Assertive
 socially confident
 emotionally controlled

4. EMPLOYMENT REFERENCES
1. Contact First Name & Surname: Miss. Gugu Maphosa
Job Title/Position: Internet Banking Team Leader
Company Name: Standard Bank South Africa
Contact Number: 060 554 0037
Can we contact the above referee? Yes
2. Contact First Name & Surname: Mrs Trevelene Sewunden
Job Title/Position: Manager for Self Service Banking
Company Name: Standard Bank South Africa
Contact Number: 078 637 5040
Can we contact the above referee? : Yes
3. Contact First Name & Surname: Mr Kagiso Tlabakwe
Job Title/Position: General Banking Team Leader
Company Name: Standard Bank South Africa
Contact Number: 082 499 1202
Can we contact the above referee? : Yes