Information System Management: Workplace Management, Social and Ethical Issues

1. Ethical and Social
Issues

2. Ethical Issues
● Privacy
● Workplace Monitoring
● Power over Users

3. PRIVACY

4. PRIVACY:
● Secluding information which is considered
private.
● To keep boundaries between personal and
workplace.
SECURITY:
● Have all information to prevent any
wrongdoing.
● Keeping an eye on employees and their data
to protect the organization from their
wrongdoing.

6. Workplace Monitoring

7. INFORMATION PANOPTICON

8. Role of Monitoring
➔ Workplace monitoring refers to observing and recording the behaviour of
employees in their place of work through electronic devices
➔ Organisations adopt monitoring to check both, information entering the
organisation from the outside as well as that leaving the organisation
➔ All kinds of organisations use monitoring
➔ For some firms it could be a competitive necessity

9. Types of Workplace Monitoring
• Video surveillance
• Network logs
• Emails – incoming and outgoi ng
• Employee Identity – cards and biometric
data
• Access given to outside agencies to obtain
employee personal data

10. Power Over Users
● Power of IT Professionals has increased in the organizations
● Power comes with hierarchy or assumption of superior knowledge
● An individual with power can influence the behaviour of a person

11. Exercise Of Power
● Technical exercise of power
● Structural exercise of power
● Conceptual exercise of power
● Symbolic exercise of power

12. Awareness Of Exercise Of Power

13. Social Issues
1. Workplace Behaviour and Health
a. Resistance and Conformity
b. Changing Work Practices
2. De-Skilling

14. Workplace Behaviour and Health
Workplace behavior is the behavior one uses in employment and is normally more formal than other types of
human behavior. This varies from profession to profession, as some are far more casual than others.
1. Resistance and Conformity
a. Loss of Job.
b. Loss of Control
c. Lack of Competence

15. 2. Changing Work Practices
1. More Information to Deal with.
2. Increased Monitoring.
3. Increased Workloads.
4. Increased Paperworks.
5. Rearranged Workspaces.

16. De- Skilling
Deskilling is the process by which skilled labor within an industry or economy is eliminated by the
introduction of technologies operated by semiskilled or unskilled workers.
This results in cost savings due to lower investment in human capital, and reduces barriers to entry,
weakening the bargaining power of the human capital.

17. E-Waste
Electronic waste or e-waste describes discarded electrical or electronic devices. Used
electronics which are destined for reuse, resale, salvage, recycling, or disposal are also
considered e-waste
E-waste is a serious environmental problem, from toxic chemicals and heavy metals leaching
into soils in landfills, to the pollution in air and water supplies caused through improper
recycling techniques in developing countries.
Developed nations mostly bury their e-waste in landfills or export e-waste to less developed
nations where this problem is heightened due to unscientific disposal methods.

19. Managing E-Waste
1. Reduce
2. Reuse
3. Recycle
4. Take them back to the store
5. Live in the cloud