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nickycurtis@mixconsulting.co.uk
www.mixconsulting.co.uk
ResilieNtWebBusiness Case Study
Helping small and medium sized companies to become more innovative
and sustainable in a continuously changing environment
Background
ResilienNtWEB was part of an
Interreg project with other EU
Partners. It’s purpose was to
work with small and medium
sized companies to help them
become more innovative and
sustainable in a continuously
changing environment.
 www.resilientweb.eu/en/
Approach
Nicky Curtis, a Business Adviser,
was commissioned to work with
10 businesses in the Hampshire
region for the main contractor
on this project WSX Enterprise
Ltd. Mix Consulting, an approved
provider, used the Business Model
Canvas as the strategic tool to
work with her clients.
The businesses that signed up
for this programme were those
looking for growth or business
diversification. We worked with
businesses on an individual
basis but typically with a mix of
management and operational
employees. This methodology
maximised potential ideas and
lead to interesting and sometimes
heated discussions concerning
potential business opportunities.
These consultations were carried
out in two phases; an initial
‘where are we now’ with a follow
up session on ‘where do we want
to be’. At a final session we would
then consider two or three areas
for on-going development and
consultation. Mix Consulting
either supported the client or
referred onto more specialist
support if appropriate.
Example of clients
Although we are unable to name
the clients we have included a list of
the business categories we worked
with to show the diversity of sector.
These businesses were at the micro
end of the SME (small and medium
sized enterprise) market.
•	 Electrical Contractor
•	 Lighting Wholesaler
•	 Agronomists
•	 Marine Sector
•	 Civil Engineers
•	 Community Based Charities
•	 Natural Burial Grounds
ResilieNtWeb
“Using the Business Model
Canvas we would challenge
each aspect of the business
seeking out areas for
growth. Typically this would
generate a list of potential
areas for development.
The client would be
encouraged to pick a short
and medium term action
that they could develop for
business growth.”
 www.strategyzer.com
Business Model Canvas Electrical Services Company
Key Partnerships  
Cost Structure   Revenue Streams  
Key Activities   Value Propositions   Customer Relationships   Customer Segments  
Key Resources   Channels  
NICEIC
Electrical
Services
Diary
Tools
Ongoing
Training
People
Leasing Customer
Satisfaction
Politeness
Smartness
Housing
Associations
Care Homes
Facilities
Management
Retail Parks
Commercial
Estates
General
Domestic
Manufacturing
Civil
Engineering
Councils
Estates
Schools
Facilities
Management
Partnering
Reliable
Service
Communications
Professional
One2One
Facebook
Company
LinkedIn Page
Cost-Effective
New Install
CCTV
Testing
Fault Finding
Home
Automation
Security CCTV
Fire Alarm
Emergency
Lighintg
Renewable
Contracts
Rewire
Tidy
Emergency
Management
Energy SavingGreen Deals
Connecting
Accessories
Chasing
Drop box
Main
Contractors
Suppliers
Other Trades
P.U.
Reactive
Competent
Person
Independant /
Group Shops
Bespoke Build
Individual
Builders

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MC1603-P_A4_3pp - Mix Consulting ResilientNTWeb Case Study

  • 1. nickycurtis@mixconsulting.co.uk www.mixconsulting.co.uk ResilieNtWebBusiness Case Study Helping small and medium sized companies to become more innovative and sustainable in a continuously changing environment
  • 2. Background ResilienNtWEB was part of an Interreg project with other EU Partners. It’s purpose was to work with small and medium sized companies to help them become more innovative and sustainable in a continuously changing environment.  www.resilientweb.eu/en/ Approach Nicky Curtis, a Business Adviser, was commissioned to work with 10 businesses in the Hampshire region for the main contractor on this project WSX Enterprise Ltd. Mix Consulting, an approved provider, used the Business Model Canvas as the strategic tool to work with her clients. The businesses that signed up for this programme were those looking for growth or business diversification. We worked with businesses on an individual basis but typically with a mix of management and operational employees. This methodology maximised potential ideas and lead to interesting and sometimes heated discussions concerning potential business opportunities. These consultations were carried out in two phases; an initial ‘where are we now’ with a follow up session on ‘where do we want to be’. At a final session we would then consider two or three areas for on-going development and consultation. Mix Consulting either supported the client or referred onto more specialist support if appropriate. Example of clients Although we are unable to name the clients we have included a list of the business categories we worked with to show the diversity of sector. These businesses were at the micro end of the SME (small and medium sized enterprise) market. • Electrical Contractor • Lighting Wholesaler • Agronomists • Marine Sector • Civil Engineers • Community Based Charities • Natural Burial Grounds ResilieNtWeb “Using the Business Model Canvas we would challenge each aspect of the business seeking out areas for growth. Typically this would generate a list of potential areas for development. The client would be encouraged to pick a short and medium term action that they could develop for business growth.”  www.strategyzer.com
  • 3. Business Model Canvas Electrical Services Company Key Partnerships   Cost Structure   Revenue Streams   Key Activities   Value Propositions   Customer Relationships   Customer Segments   Key Resources   Channels   NICEIC Electrical Services Diary Tools Ongoing Training People Leasing Customer Satisfaction Politeness Smartness Housing Associations Care Homes Facilities Management Retail Parks Commercial Estates General Domestic Manufacturing Civil Engineering Councils Estates Schools Facilities Management Partnering Reliable Service Communications Professional One2One Facebook Company LinkedIn Page Cost-Effective New Install CCTV Testing Fault Finding Home Automation Security CCTV Fire Alarm Emergency Lighintg Renewable Contracts Rewire Tidy Emergency Management Energy SavingGreen Deals Connecting Accessories Chasing Drop box Main Contractors Suppliers Other Trades P.U. Reactive Competent Person Independant / Group Shops Bespoke Build Individual Builders