5. Business Model
• Charge customers for shipping their packages
• Partnering with companies to manage their supply chain
6. Brief History
• 1907: Founded in Seattle as the American Messenger Company
• 1975: UPS becomes first package company to delivery to all 48
continental states
• 1989: UPS starts shipping in Africa, Asia, and Europe
• 1994: UPS launches their website, UPS.com
8. Secret Sauce
• Using a single network for all shipments
• Prioritizing safety
• In house maintenance keeps cost down
9. Competition
• UPS specializes is domestic ground
delivery
• UPS uses a single network for most
shipments
• FedEx specializes in priority
international air shipping
• FedEx’s departments operate
independently
10. Prediction
• UPS will continue to succeed in the future
• They’re a huge company whose delivery services are
integral for many business and consumers
• Will this delivery volume stick after the pandemic ends?