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Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Public Relations:
Strategies and Tactics
11th Edition, Global Edition
Dennis L. Wilcox Glen T. Cameron Bryan H. Reber
This multimedia product and its contents are protected under copyright law. The following are prohibited by law:
•any public performance or display, including transmission of any image over a network;
•preparation of any derivative work, including the extraction, in whole or in part, of any images;
•any rental, lease, or lending of the program.
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Chapter 12
Laws and Applications
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Chapter 12 Objectives
 Identify which government agencies regulate the
commercial speech used by public relations
professionals
 Explain how public relations professionals can
work effectively with lawyers
 Describe what public relations professionals
need to know about defamation, employee and
privacy rights, copyright, and trademark laws
 Understand the key issues surrounding freedom
of speech and public relations
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
A Sampling of
Legal Problems
 Public relations
personnel must be
aware that they can
be held legally liable if
they provide advice or
tacitly support an
illegal activity of a
client or employer
 This area of liability is
called conspiracy
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
A Sampling of
Legal Problems, cont.
 As a public relations person, you can be named
as a coconspirator with organizational officials if
you
 Participate in illegal action
 Counsels policy behind illegal action
 Take a major personal part in the illegal action
 Establishes a “front group”
 Cooperate in any way with illegal action
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Libel and Defamation
 A written falsehood is libel; a spoken falsehood
is slander
 Both are called defamation by the courts
 Private citizens tend to have more success
winning defamation suits than do public figures
or corporations
 With public figures, there is the extra test of whether
the libelous statements were made with actual malice
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Libel and Defamation, cont.
 A person filing a libel
suit must prove that
 The false statement
was communicated to
others
 The person is
identifiable
 There was actual
injury
 The statement was
malicious or negligent
 Avoiding libel suits
 Opinion statements
must be accompanied
by the facts
 Clearly label
statements of opinion
 Review context of
opinion for possible
legal implications
 The fair comment
defense
Copyright © 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.
Invasion of Privacy
 Public relations staff must be particularly
sensitive to the issue of privacy
 4 main areas of concern
 Employee communication
 Photo releases
 Product publicity and advertising
 Media inquiries about employees
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Invasion of Privacy, cont.
 Employee communication
 Keep focus on organization-related activities
 Have employees submit “personals” in writing
 Double-check information for accuracy
 Ask whether someone might be embarrassed
 Don’t rely on secondhand information
 Don’t include racial or ethnic designations of
employees
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Invasion of Privacy, cont.
 Photo Releases
 Get signed releases
 Consider financial
compensation
 Added precautions
 Store photos
electronically
 Date them
 Give context
 Product Publicity
and Advertising
 Legal action can be
major downside to
not following photo
release procedures
in your campaigns
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Invasion of Privacy, cont.
 Media Inquiries about Employees
 DO provide
 Confirmation of
employment
 Title and job
description
 Start and termination
dates of employment
 Do NOT provide
 Salary
 Home address
 Marital status
 Number of children
 Organizational
memberships
 Job performance
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Copyright Law
 Knowledge of
copyright law is
important from two
perspectives
 What organizational
materials should be
copyrighted
 How correctly to utilize
the copyrighted
materials of others
 Protection of a
creative work from
unauthorized use
 Authorship is defined
in 7 categories
 Literary works
 Musical works
 Dramatic works
 Pantomimes and
choreographic works
 Pictorial, graphic, or
sculptural works
 Motion pictures
 Sound recordings
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Copyright Law, cont.
 Fair Use vs. Infringement
 Fair use means part of copyrighted article may be
used based on
 Purpose and character of use
 Nature of the copyrighted work
 Relative amount of work used
 Effect of use on potential market value of work
 Use in promotional/advertising work typically
infringement
 Government works cannot be copyrighted
 In the public domain
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Copyright Law, cont.
 Photography and art work
 The rights of freelance writers
 Copyright issues on the Internet
 The downloading of material
 The uploading of material
 Copyright guidelines
 See pp. 310-311
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Trademark Law
 A trademark is a word,
symbol, or slogan, used
singly or in combination,
that identifies a product’s
origin
 It also serves as an
indicator of quality
 A service mark is like a
trademark, but it
designates a service
rather than a product
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Trademark Law, cont.
 The protection of trademarks
 Three basic guidelines
 Trademarks are proper adjectives and should be
capitalized and followed by a generic noun or phrase
 Trademarks should not be pluralized or used in the
possessive form
 Trademarks are never verbs
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Trademark Law, cont.
 The problem of trademark infringement
 Misappropriation of personality
 Result from the unauthorized use of well-known public figures in
publicity and advertising materials
 Deceased celebrities also protected
 The right of publicity gives celebrities the sole ability to cash in
on their fame
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Regulations by Government
Agencies
 The promotion of
products and services
fall under the doctrine
of commercial speech
 States and the federal
government have
passed legislation
that regulates
commercial speech
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Regulations by Government
Agencies, cont.
 Guidelines have been established by major
government agencies
 Federal Trade Commission (FTC)
 Securities and Exchange Commission (SEC)
 Federal Communications Commission (FCC)
 Other federal regulatory agencies
 The Food and Drug Administration (FDA)
 Equal Employment Opportunity Commission (EEOC)
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Corporate Speech
 Commercial speech doesn’t have the same
First Amendment protection as other forms of
speech
 The government may regulate advertising
that is
 False
 Misleading
 Deceptive
 Promoting unlawful goods and services
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Employee Speech in the
Digital Age
 Employee email
 Surfing the
Internet
 Employee blogs
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
Liability for
Sponsored Events
 Public relations personnel often focus on the
planning and logistics of an event
 You must also take steps to protect the
organization from liability and possible lawsuits
Copyright © 2015 Pearson Education, Ltd. All Rights Reserved.
The Attorney/Public Relations
Relationship
 Must work together to not only win in the court of
law but also in “the court of public opinion”
 Six keys to winning in both arenas
 Make carefully planned public comment in the earliest
stages
 Understand the perspective of lawyers and allow
them to review statements
 Guard against providing information to the other side
 Counsel and coach the legal team
 Build support from other interested parties
 Develop a litigation communication team before you
need it

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PR Laws and Regulations Guide

  • 1. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Public Relations: Strategies and Tactics 11th Edition, Global Edition Dennis L. Wilcox Glen T. Cameron Bryan H. Reber This multimedia product and its contents are protected under copyright law. The following are prohibited by law: •any public performance or display, including transmission of any image over a network; •preparation of any derivative work, including the extraction, in whole or in part, of any images; •any rental, lease, or lending of the program.
  • 2. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Chapter 12 Laws and Applications
  • 3. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Chapter 12 Objectives  Identify which government agencies regulate the commercial speech used by public relations professionals  Explain how public relations professionals can work effectively with lawyers  Describe what public relations professionals need to know about defamation, employee and privacy rights, copyright, and trademark laws  Understand the key issues surrounding freedom of speech and public relations
  • 4. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. A Sampling of Legal Problems  Public relations personnel must be aware that they can be held legally liable if they provide advice or tacitly support an illegal activity of a client or employer  This area of liability is called conspiracy
  • 5. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. A Sampling of Legal Problems, cont.  As a public relations person, you can be named as a coconspirator with organizational officials if you  Participate in illegal action  Counsels policy behind illegal action  Take a major personal part in the illegal action  Establishes a “front group”  Cooperate in any way with illegal action
  • 6. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Libel and Defamation  A written falsehood is libel; a spoken falsehood is slander  Both are called defamation by the courts  Private citizens tend to have more success winning defamation suits than do public figures or corporations  With public figures, there is the extra test of whether the libelous statements were made with actual malice
  • 7. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Libel and Defamation, cont.  A person filing a libel suit must prove that  The false statement was communicated to others  The person is identifiable  There was actual injury  The statement was malicious or negligent  Avoiding libel suits  Opinion statements must be accompanied by the facts  Clearly label statements of opinion  Review context of opinion for possible legal implications  The fair comment defense
  • 8. Copyright © 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved. Invasion of Privacy  Public relations staff must be particularly sensitive to the issue of privacy  4 main areas of concern  Employee communication  Photo releases  Product publicity and advertising  Media inquiries about employees
  • 9. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Invasion of Privacy, cont.  Employee communication  Keep focus on organization-related activities  Have employees submit “personals” in writing  Double-check information for accuracy  Ask whether someone might be embarrassed  Don’t rely on secondhand information  Don’t include racial or ethnic designations of employees
  • 10. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Invasion of Privacy, cont.  Photo Releases  Get signed releases  Consider financial compensation  Added precautions  Store photos electronically  Date them  Give context  Product Publicity and Advertising  Legal action can be major downside to not following photo release procedures in your campaigns
  • 11. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Invasion of Privacy, cont.  Media Inquiries about Employees  DO provide  Confirmation of employment  Title and job description  Start and termination dates of employment  Do NOT provide  Salary  Home address  Marital status  Number of children  Organizational memberships  Job performance
  • 12. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Copyright Law  Knowledge of copyright law is important from two perspectives  What organizational materials should be copyrighted  How correctly to utilize the copyrighted materials of others  Protection of a creative work from unauthorized use  Authorship is defined in 7 categories  Literary works  Musical works  Dramatic works  Pantomimes and choreographic works  Pictorial, graphic, or sculptural works  Motion pictures  Sound recordings
  • 13. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Copyright Law, cont.  Fair Use vs. Infringement  Fair use means part of copyrighted article may be used based on  Purpose and character of use  Nature of the copyrighted work  Relative amount of work used  Effect of use on potential market value of work  Use in promotional/advertising work typically infringement  Government works cannot be copyrighted  In the public domain
  • 14. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Copyright Law, cont.  Photography and art work  The rights of freelance writers  Copyright issues on the Internet  The downloading of material  The uploading of material  Copyright guidelines  See pp. 310-311
  • 15. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Trademark Law  A trademark is a word, symbol, or slogan, used singly or in combination, that identifies a product’s origin  It also serves as an indicator of quality  A service mark is like a trademark, but it designates a service rather than a product
  • 16. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Trademark Law, cont.  The protection of trademarks  Three basic guidelines  Trademarks are proper adjectives and should be capitalized and followed by a generic noun or phrase  Trademarks should not be pluralized or used in the possessive form  Trademarks are never verbs
  • 17. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Trademark Law, cont.  The problem of trademark infringement  Misappropriation of personality  Result from the unauthorized use of well-known public figures in publicity and advertising materials  Deceased celebrities also protected  The right of publicity gives celebrities the sole ability to cash in on their fame
  • 18. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Regulations by Government Agencies  The promotion of products and services fall under the doctrine of commercial speech  States and the federal government have passed legislation that regulates commercial speech
  • 19. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Regulations by Government Agencies, cont.  Guidelines have been established by major government agencies  Federal Trade Commission (FTC)  Securities and Exchange Commission (SEC)  Federal Communications Commission (FCC)  Other federal regulatory agencies  The Food and Drug Administration (FDA)  Equal Employment Opportunity Commission (EEOC)
  • 20. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Corporate Speech  Commercial speech doesn’t have the same First Amendment protection as other forms of speech  The government may regulate advertising that is  False  Misleading  Deceptive  Promoting unlawful goods and services
  • 21. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Employee Speech in the Digital Age  Employee email  Surfing the Internet  Employee blogs
  • 22. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. Liability for Sponsored Events  Public relations personnel often focus on the planning and logistics of an event  You must also take steps to protect the organization from liability and possible lawsuits
  • 23. Copyright © 2015 Pearson Education, Ltd. All Rights Reserved. The Attorney/Public Relations Relationship  Must work together to not only win in the court of law but also in “the court of public opinion”  Six keys to winning in both arenas  Make carefully planned public comment in the earliest stages  Understand the perspective of lawyers and allow them to review statements  Guard against providing information to the other side  Counsel and coach the legal team  Build support from other interested parties  Develop a litigation communication team before you need it