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ATTRIBUTION MARKETING, FROM THEORY TO REALITY :
discover the innovative strategy implemented
by Weight Watchers
WHO IS MEDIASCALE
WHO IS KWANKO
Your 360° Partner for cross-device Digital Advertising
Sales Leads Traffic Drive-to-store
Your CPA
campaigns to
boost the
revenues of your
websites
Your CPL
campaigns to
increase your
database
Your CPC and
ClickTime
campaigns for
quality traffic to
your site
Your geotargeted
campaigns to
drive traffic to your
stores
OMNICHANNEL AND CROSS-DEVICE
ARE THE NEW STANDARDS
A TYPICAL CUSTOMER JOURNEY
Social Display Emailing SEO
Price comparison
Voucher codes Retargeting
OMNICHANNEL AND CROSS-DEVICE
ARE THE NEW STANDARDS
65%
Of consumers begin the path to purchase on smartphone
61%
Of these continue on PC/laptop
4%
Continue on a tablet
OMNICHANNEL AND CROSS-DEVICE
ARE THE NEW STANDARDS
60%
Of consumers starting their research with a search engine
36%
Of consumers spend 30+ min. on
comparison shopping websites
81%
Of shoppers conduct online research before buying
TRADITIONAL WAY OF SETTING UP
A DIGITAL STRATEGY
Target X
Results X
Target Z
Results Z
Target Y
Results Y
AD
AD
DOES IT TAKE INTO ACCOUNT THE COMPLEXITY OF
THE CUSTOMER JOURNEY?
BUT ALL TOUCHPOINTS/CHANNELS
INVOLVED IN THE CUSTOMER JOURNEY ARE
INTERCONNECTED
SO WHAT IS THE MOST EFFICIENT WAY TO
ALLOCATE THE RIGHT COMMISSION TO THE
RIGHT PARTNERS?
FROM ATTRIBUTION …
The commission is attributed to only one traffic source
First
Click
Last
Click
… TO CONTRIBUTION
The commission is attributed to multiple traffic sources
Linear Click U Model
ARE THESE MODELS REALLY FAIR?
LAST CLICK IS PALEOLITHIC
80%
of advertisers only use last click to calculate the ROI of
their digital campaigns
100%
of conversions are attributed to the last publisher, regardless of
the number of clicks
Biaised analysis of the ROI
OMNICHANNEL WAY OF SETTING UP
A DIGITAL STRATEGY
OVERALL TARGET
OVERALL RESULTS
AD
AD
OMNICHANNEL OPTIMIZATION IN NUMBERS
(DISPLAY)
OMNICHANNEL OPTIMIZATION
AWARENESS
OMNICHANNEL OPTIMIZATION
First Click in Display
=
32%
OF ALL ONLINE SALES
OMNICHANNEL OPTIMIZATION IN NUMBERS
(SEARCH)
OMNICHANNEL OPTIMIZATION IN NUMBERS
2016 = MORE SALES + GREAT BUDGET SAVINGS
1
The internet user clicks on
a first banner
Editor A gets paid
2
The internet user sees a
second banner
Editor B gets paid
3
The internet user clicks on
a third banner
Editor C gets paid
4
The internet user confirms their
sale
ALL OF THE EDITORS
GET PAID
MULTIORIGIN©
BY KWANKO
AN INNOVATIVE PAYMENT MODEL
The guarantee of a fair payment of your editors based on their actual added-value
by type and chronological position in the customer journey
OMNICHANNEL WAY OF SETTING UP
A DIGITAL STRATEGY
MORE FAIR MODEL : Reward each actor based on its
actual added-value to the purchase process
Blog
Bannières
A
B
C
D
Comparateur
Bannières
Retargetting
E-mailing
Codes
promos
ACHAT !
%$
%$ %$
%$
HOW DOES IT ACTUALLY WORK?
THE WEIGHT WATCHERS CASE
BOOST BUSINESS BY INCREASING
PUBLISHERS LOYALTY
CONTEXT
- CPA Program launch in 2013 in Belgium
- 355 publishers running the program
ISSUE
- Regular affiliate program faltered
- Some “end-of-the-funnel” typologies have been removed
- Results were decreasing
- ADVERTISER AND PUBLISHERS DISATISFACTION
SOLUTION
Set up of a new Attribution model :
MultiOrigin© by Kwanko
SETUP
Attribution of a weight according to the added value
Reactivation of all the typologies
KWANKO NETWORK’S CONTRIBUTION
2
payout : participative sales & final
attribution sales for Kwanko
2
possibilities to win for the affiliate networks
100
final attributed sales for 200 participative
Boost of attractiveness
of the program for publishers
Average of 3 to 4 contributors commissioned per sale
YOU CAN DO IT !
BE CREATIVE !!!!
All models are only a simplified view of reality
If you have some doubt = test IT !
Know you consumer journey
Thinking cross chanel but also inside the chanel
Thinking cross device
Take care on viewability not only on last touch point
Big changes never happened without internal revolutions
THANK YOU
REGIS WATRISSE
Managing Director Benelux
benelux@plan-net.com
www.plan-net.be
www.facebook.com/serviceplanbenelux
MARION MIN
Country Manager Belgium
marion.min@kwanko.com
www.kwanko.com
www.facebook.com/KwankoGroup

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Attribution marketing, from theory to reality - Kwanko

  • 1. ATTRIBUTION MARKETING, FROM THEORY TO REALITY : discover the innovative strategy implemented by Weight Watchers
  • 3. WHO IS KWANKO Your 360° Partner for cross-device Digital Advertising Sales Leads Traffic Drive-to-store Your CPA campaigns to boost the revenues of your websites Your CPL campaigns to increase your database Your CPC and ClickTime campaigns for quality traffic to your site Your geotargeted campaigns to drive traffic to your stores
  • 4.
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  • 7. OMNICHANNEL AND CROSS-DEVICE ARE THE NEW STANDARDS A TYPICAL CUSTOMER JOURNEY Social Display Emailing SEO Price comparison Voucher codes Retargeting
  • 8. OMNICHANNEL AND CROSS-DEVICE ARE THE NEW STANDARDS 65% Of consumers begin the path to purchase on smartphone 61% Of these continue on PC/laptop 4% Continue on a tablet
  • 9. OMNICHANNEL AND CROSS-DEVICE ARE THE NEW STANDARDS 60% Of consumers starting their research with a search engine 36% Of consumers spend 30+ min. on comparison shopping websites 81% Of shoppers conduct online research before buying
  • 10. TRADITIONAL WAY OF SETTING UP A DIGITAL STRATEGY Target X Results X Target Z Results Z Target Y Results Y AD AD
  • 11. DOES IT TAKE INTO ACCOUNT THE COMPLEXITY OF THE CUSTOMER JOURNEY?
  • 12. BUT ALL TOUCHPOINTS/CHANNELS INVOLVED IN THE CUSTOMER JOURNEY ARE INTERCONNECTED
  • 13. SO WHAT IS THE MOST EFFICIENT WAY TO ALLOCATE THE RIGHT COMMISSION TO THE RIGHT PARTNERS?
  • 14. FROM ATTRIBUTION … The commission is attributed to only one traffic source First Click Last Click
  • 15. … TO CONTRIBUTION The commission is attributed to multiple traffic sources Linear Click U Model
  • 16. ARE THESE MODELS REALLY FAIR?
  • 17. LAST CLICK IS PALEOLITHIC 80% of advertisers only use last click to calculate the ROI of their digital campaigns 100% of conversions are attributed to the last publisher, regardless of the number of clicks Biaised analysis of the ROI
  • 18. OMNICHANNEL WAY OF SETTING UP A DIGITAL STRATEGY OVERALL TARGET OVERALL RESULTS AD AD
  • 19. OMNICHANNEL OPTIMIZATION IN NUMBERS (DISPLAY)
  • 21. OMNICHANNEL OPTIMIZATION First Click in Display = 32% OF ALL ONLINE SALES
  • 22. OMNICHANNEL OPTIMIZATION IN NUMBERS (SEARCH)
  • 23. OMNICHANNEL OPTIMIZATION IN NUMBERS 2016 = MORE SALES + GREAT BUDGET SAVINGS
  • 24. 1 The internet user clicks on a first banner Editor A gets paid 2 The internet user sees a second banner Editor B gets paid 3 The internet user clicks on a third banner Editor C gets paid 4 The internet user confirms their sale ALL OF THE EDITORS GET PAID MULTIORIGIN© BY KWANKO AN INNOVATIVE PAYMENT MODEL The guarantee of a fair payment of your editors based on their actual added-value by type and chronological position in the customer journey
  • 25. OMNICHANNEL WAY OF SETTING UP A DIGITAL STRATEGY MORE FAIR MODEL : Reward each actor based on its actual added-value to the purchase process Blog Bannières A B C D Comparateur Bannières Retargetting E-mailing Codes promos ACHAT ! %$ %$ %$ %$
  • 26. HOW DOES IT ACTUALLY WORK? THE WEIGHT WATCHERS CASE
  • 27. BOOST BUSINESS BY INCREASING PUBLISHERS LOYALTY CONTEXT - CPA Program launch in 2013 in Belgium - 355 publishers running the program ISSUE - Regular affiliate program faltered - Some “end-of-the-funnel” typologies have been removed - Results were decreasing - ADVERTISER AND PUBLISHERS DISATISFACTION SOLUTION Set up of a new Attribution model : MultiOrigin© by Kwanko
  • 28. SETUP Attribution of a weight according to the added value Reactivation of all the typologies
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  • 31. KWANKO NETWORK’S CONTRIBUTION 2 payout : participative sales & final attribution sales for Kwanko 2 possibilities to win for the affiliate networks 100 final attributed sales for 200 participative Boost of attractiveness of the program for publishers Average of 3 to 4 contributors commissioned per sale
  • 32. YOU CAN DO IT ! BE CREATIVE !!!! All models are only a simplified view of reality If you have some doubt = test IT ! Know you consumer journey Thinking cross chanel but also inside the chanel Thinking cross device Take care on viewability not only on last touch point Big changes never happened without internal revolutions
  • 33. THANK YOU REGIS WATRISSE Managing Director Benelux benelux@plan-net.com www.plan-net.be www.facebook.com/serviceplanbenelux MARION MIN Country Manager Belgium marion.min@kwanko.com www.kwanko.com www.facebook.com/KwankoGroup

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