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Email & Chat
Neny Isharyanti
Email
Benefits
• Simple and familiar
 Teachers -- Mailing lists, discussion groups
 Students – exposure to target language in
real situation
Basic Email Skills
• Communication skills
 Discourse
 Netiquette
 Writing review
Basic Email Skills (con’t)
• Technical skills
 Email account management
 Privacy and protection
 Inquire their technical skill level first!
Some Ideas for Learning Activities
• Course management
 Communication and discussion
 Course mailing list
 Assignment submission
• Collaborative writing tool
• Data collection projects
• Keypal projects
Let’s try!
• Data Collection Project: Endangered Animals
• Theme: endangered species, ecology
• Aim: to find out about endangered species
• Learners: junior high school, adult,
intermediate or high level
• Time frame: 2-3 lessons @ 60-90 minutes
• Procedure:
 Lesson 1
o Teacher (T) provides the pair with one website about endangered
animals
o The pair visits the website, read the information, find a contact
email of the website, and write a series of questions to email
o The pair writes an email containing the questions,
o The email draft can be checked by another pair or the teacher
before being sent
o The pair send the email to the organization in the website
 Lesson 2
o After receiving a reply email from the
organization, the pair prepare a written or
oral presentation to share what they have
found about the endangered animals
o The pair present their findings
 Lesson 3
o Follow up activities such as publishing the
findings for the public through blog, wiki, or
podcast or through posters
Chat
Types of Chat -- platforms
• Text chat
• Audio or voice chat
• Public chat
• Private chat
Types of Chat – educational based
• Free topic chats
• Collaborative, task-oriented chats
• Informative or academic chats
• Practice chats
Why using chat in language learning?
• Some questions to ponder before deciding to use chat in language
learning:
 Does using text or voice chat with learners improve their
English?
 What kind of English should learners use in chat?
 What technical skills do teachers and learners need to be able
to use chat?
 What benefits does the use of chat bring to the classroom?
 Is it better to use text or voice chat with learners?
Does using text or voice chat with learners
improve their English?
 Opportunities for negotiating meaning
 Discourse familiarization
 Improving fluency
What kind of English should learners use in
chat?
• Standard written English conventions, please
• But, worth teaching:
 Common abbreviations are OK
 Netiquettes
 Turn-taking conventions
What technical skills do teachers and
learners need to be able to use chat?
• Installation of chat platforms and usage
• Typing skills
• Connection?
What benefits does the use of chat bring to
the classroom?
• Novelty factor
• Connecting learners and teachers
Is it better to use text or voice chat with
learners? -- Advantages
Text
• Familiarity
• Novelty
• Collaborative learning
• Non-threatening & easy
to use
• Chat transcripts can be
used later for language
analysis
Voice
• Familiarity
• Novelty
• Collaborative learning
• real oral practice of
language
• Internet connection is
getting faster, making it
easier to do voice chat
Is it better to use text or voice chat with
learners? – Disadvantages
Text
• Chaotic (overlapping turns,
disjointed topic delay)
• Unclear improvements
• Need for teaching ‘chat
speak’?
• Difficult to identify errors vs.
typos vs. non-standard chat
speak
• Weak typists
Voice
• Suitable for very small
groups only
• Need reliable internet
connection
• Recording chat may be
difficult and need other
software
How to Structure a Text or Voice Chat
Lesson
• Objective(s)
 Contact with other learners/cultures, and the
motivation that this brings
 ‘real’ communication with a real purpose
 Use of a new medium in the classroom
 A chance to practice written and/or spoken
English
How to Structure a Text or Voice Chat
Lesson (con’t)
• Groupings the class
 Individual computers – pair work
 Some computers – group work
 One computer – entire class turn taking
How to Structure a Text or Voice Chat
Lesson (con’t)
• Stages
 An introductory/warmer phase
o Personal details
o Skill check
o Netiquette
o Other introduction
 The main content of the chat
o The task(s) – worksheet to complete
 A closing stage
o Summary
o Lesson learnt
Caveats for Chat
• Try the software out
• Two classes? Initial contact via email or blog
• Set a clear task
• Set a clear purpose/objective and tell the learners
• Only for small groups!
• Record the chat
• Prepare a contingency plan
Let’s try!
• Objectives: to ask about personal details
• Level: beginner to intermediate
• Time: 1 meeting @ 90 minutes
• Procedures
 Introduction/Warmer
o Ask students how they greet and introduce
themselves in real life
o Inform students the structure of an introduction
o Elicit from students some questions and answers
to greet and introduce themselves to others
o Establish netiquettes with the students
 Task 1
o Ask students to create questions for personal
details and what is the unusual habit that a
person has
o Ask students to make a pair
o Ask them to open facebook chat
o Students chat with their partner enacting the
greeting and introduction
 Task 2
o Ask students to make a group of 4
o Ask them to open facebook chat and create a
chat room for the group members
o Students chat with their group mates
enacting the greeting and introduction
• Closing
 Ask the students to present their findings
about their pair/mates
 Discuss the difficulties they encounter
during the chat

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Email and chat (Dudeney & Hockly)

  • 1. Email & Chat Neny Isharyanti
  • 3. Benefits • Simple and familiar  Teachers -- Mailing lists, discussion groups  Students – exposure to target language in real situation
  • 4. Basic Email Skills • Communication skills  Discourse  Netiquette  Writing review
  • 5. Basic Email Skills (con’t) • Technical skills  Email account management  Privacy and protection  Inquire their technical skill level first!
  • 6. Some Ideas for Learning Activities • Course management  Communication and discussion  Course mailing list  Assignment submission • Collaborative writing tool • Data collection projects • Keypal projects
  • 7. Let’s try! • Data Collection Project: Endangered Animals • Theme: endangered species, ecology • Aim: to find out about endangered species • Learners: junior high school, adult, intermediate or high level • Time frame: 2-3 lessons @ 60-90 minutes
  • 8. • Procedure:  Lesson 1 o Teacher (T) provides the pair with one website about endangered animals o The pair visits the website, read the information, find a contact email of the website, and write a series of questions to email o The pair writes an email containing the questions, o The email draft can be checked by another pair or the teacher before being sent o The pair send the email to the organization in the website
  • 9.  Lesson 2 o After receiving a reply email from the organization, the pair prepare a written or oral presentation to share what they have found about the endangered animals o The pair present their findings
  • 10.  Lesson 3 o Follow up activities such as publishing the findings for the public through blog, wiki, or podcast or through posters
  • 11. Chat
  • 12. Types of Chat -- platforms • Text chat • Audio or voice chat • Public chat • Private chat
  • 13. Types of Chat – educational based • Free topic chats • Collaborative, task-oriented chats • Informative or academic chats • Practice chats
  • 14. Why using chat in language learning? • Some questions to ponder before deciding to use chat in language learning:  Does using text or voice chat with learners improve their English?  What kind of English should learners use in chat?  What technical skills do teachers and learners need to be able to use chat?  What benefits does the use of chat bring to the classroom?  Is it better to use text or voice chat with learners?
  • 15. Does using text or voice chat with learners improve their English?  Opportunities for negotiating meaning  Discourse familiarization  Improving fluency
  • 16. What kind of English should learners use in chat? • Standard written English conventions, please • But, worth teaching:  Common abbreviations are OK  Netiquettes  Turn-taking conventions
  • 17. What technical skills do teachers and learners need to be able to use chat? • Installation of chat platforms and usage • Typing skills • Connection?
  • 18. What benefits does the use of chat bring to the classroom? • Novelty factor • Connecting learners and teachers
  • 19. Is it better to use text or voice chat with learners? -- Advantages Text • Familiarity • Novelty • Collaborative learning • Non-threatening & easy to use • Chat transcripts can be used later for language analysis Voice • Familiarity • Novelty • Collaborative learning • real oral practice of language • Internet connection is getting faster, making it easier to do voice chat
  • 20. Is it better to use text or voice chat with learners? – Disadvantages Text • Chaotic (overlapping turns, disjointed topic delay) • Unclear improvements • Need for teaching ‘chat speak’? • Difficult to identify errors vs. typos vs. non-standard chat speak • Weak typists Voice • Suitable for very small groups only • Need reliable internet connection • Recording chat may be difficult and need other software
  • 21. How to Structure a Text or Voice Chat Lesson • Objective(s)  Contact with other learners/cultures, and the motivation that this brings  ‘real’ communication with a real purpose  Use of a new medium in the classroom  A chance to practice written and/or spoken English
  • 22. How to Structure a Text or Voice Chat Lesson (con’t) • Groupings the class  Individual computers – pair work  Some computers – group work  One computer – entire class turn taking
  • 23. How to Structure a Text or Voice Chat Lesson (con’t) • Stages  An introductory/warmer phase o Personal details o Skill check o Netiquette o Other introduction  The main content of the chat o The task(s) – worksheet to complete  A closing stage o Summary o Lesson learnt
  • 24. Caveats for Chat • Try the software out • Two classes? Initial contact via email or blog • Set a clear task • Set a clear purpose/objective and tell the learners • Only for small groups! • Record the chat • Prepare a contingency plan
  • 25. Let’s try! • Objectives: to ask about personal details • Level: beginner to intermediate • Time: 1 meeting @ 90 minutes
  • 26. • Procedures  Introduction/Warmer o Ask students how they greet and introduce themselves in real life o Inform students the structure of an introduction o Elicit from students some questions and answers to greet and introduce themselves to others o Establish netiquettes with the students
  • 27.  Task 1 o Ask students to create questions for personal details and what is the unusual habit that a person has o Ask students to make a pair o Ask them to open facebook chat o Students chat with their partner enacting the greeting and introduction
  • 28.  Task 2 o Ask students to make a group of 4 o Ask them to open facebook chat and create a chat room for the group members o Students chat with their group mates enacting the greeting and introduction
  • 29. • Closing  Ask the students to present their findings about their pair/mates  Discuss the difficulties they encounter during the chat