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BUILDING BETTER ONLINE AND
BLENDED CLASSROOM
DISCUSSIONS BY DESIGN
Jason Neiffer
Assistant Director/Curriculum Director @ MTDA
NCCE Tech-Savvy Teacher-in-Residence
Doctoral Candidate @ University of Montana
@techsavvyteach
Mike Agostinelli
Instructional Program Manager @ MTDA
NCCE Tech-Savvy Teacher-in-Residence
@mikegusto
These slides:
http://blog.ncce.org
Have you been a participate in a forum discussion before?
Overall, what is your perception of online discussions?
(1 = Ugh-o-rama … 5 = Unbelievableawesome)
Have you lead a forum discussion before before?
Best aspect of a forum discussion?
Worst aspect of a forum discussion?
The Problem
Overuse Overuse
Poorly-Designed Discussions
Discussion Fatigue
AS A STUDENT, what is your overall satisfaction of classroom
discussion?
(1 = worst thing ev-a! … 5 = best thing ev-a!)
AS A TEACHER, what has been your overall satisfaction with
discussion?
(1 = worst thing ev-a! … 5 = best thing ev-a!)
Drill down: Levels of Engagement
None
•Teacher
states
question
•Students
discuss
without
teacher
interaction
Basic Feedback
•Teacher
states
question
•Teacher
provides
direct, generic
feedback
("good job!" or
"great
question!")
Feedback with
Facilitation
•Teacher
states
question
•Techer
provides
direct
feedback with
redirecting
questions
Building Student
Connections
•Teacher
states
question
•Techer
provides
direct
feedback with
questions that
connect ideas
and students
…teachers should digitally touch EVERY student in an online discussion.
The Model: Community of Inquiry
Interactivity should be the cornerstone of online discussion forums!
Interactivity should be the cornerstone of online discussion forums!
Garrison, Anderson, and Archer (2000)
Designing Online Discussions
Instructional Design
• “This week we will be discussing…”Setting Curriculum
• “I am going to divide you into groups, and you
will debate…”Designing Methods
• “Please post a message by Friday…”
Establishing Time
Parameters
• “Try to address issues that others have raised
when you post”
Utilizing Medium
Effectively
• “Keep your messages short”
Establishing
netiquette
Anderson et al (2001)
Writing Good Discussion Questions
Convergent
Thinking
Why
How
In what ways...
Divergent
Thinking
Imagine
Suppose
Predict
If...., then....
How might....
Can you create...
Evaluative
Thinking
Defend
Judge
Justify....
What do you
think about...
Anderson et al (2001)
Setting the Stage
•“Bates says.... What do you think”Present Content Questions
•“I think that is a dead end. I would ask you to consider...”Focus the discussion
•“The original question was...Joe said...Mary said ...we
concluded that ...We still haven't addressed”Summarize the discussion
•“You are close, but you didn't account for... this is
important because...”
Confirm understanding
through explanatory feedback
•“Remember, Bates is speaking from an administrative
perspective, so be careful when you say...”Diagnose misconceptions
Anderson et al (2001)
Facilitating Discourse
• “Joe, Mary has presented a compelling counter
example to your theory. Would you care to respond?”
Identifying areas of
agreement/disagreement
• “I think Joe and Mary are essentially saying the same
thing.”
Seeking to reach
consensus/understanding
• “Thank you for your insightful comments”
Encouraging student
contributions
• “Don't feel self-conscious about "Thinking out loud" in
the forum...”
Setting the climate for
learning
• “I think we're getting off track here"Assess the learning path
Anderson et al (2001)
For Students: Discussion Starters
I agree with ______.
I would like to also
add that…
___________.
I agree with part of
your posting. I
support you on ____,
but I feel differently
about _____. Let me
explain why…
_________________
THANK YOU!
Jason Neiffer
Assistant Director/Curriculum Director @ MTDA
NCCE Tech-Savvy Teacher-in-Residence
Doctoral Candidate @ University of Montana
@techsavvyteach
Mike Agostinelli
Instructional Program Manager @ MTDA
NCCE Tech-Savvy Teacher-in-Residence
@mikegusto
http://blog.ncce.org
Resources
■ http://online.purdue.edu/sites/prd/files/Validating-a-Measurement-Tool-of-
Presence-in-Online-Communities-of-Inquiry.pdf
■ http://cde.athabascau.ca/coi_site/documents/Anderson_Rourke_Garrison_Arch
er_Teaching_Presence.pdf
■ Use of audio in feedback loop research:
http://jolt.merlot.org/vol7no1/olesova_0311.htm
■ https://academics.utep.edu/Portals/844/nofo/Using%20Discussions%20in%20O
nline%20Courses.pdf
■ http://www.rasmussen.edu/student-life/blogs/college-life/creating-the-perfect-
discussion-post-for-online-classes/
■ http://www.usnews.com/education/blogs/making-the-online-
grade/2013/11/08/benefits-drawbacks-of-online-class-discussion-boards
■ http://tep.uoregon.edu/technology/blackboard/docs/discussionboard.pdf
■ https://coi.athabascau.ca/
Lab

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Building Better Discussions by Design for #NCCE2015

  • 1. BUILDING BETTER ONLINE AND BLENDED CLASSROOM DISCUSSIONS BY DESIGN Jason Neiffer Assistant Director/Curriculum Director @ MTDA NCCE Tech-Savvy Teacher-in-Residence Doctoral Candidate @ University of Montana @techsavvyteach Mike Agostinelli Instructional Program Manager @ MTDA NCCE Tech-Savvy Teacher-in-Residence @mikegusto
  • 3. Have you been a participate in a forum discussion before?
  • 4. Overall, what is your perception of online discussions? (1 = Ugh-o-rama … 5 = Unbelievableawesome)
  • 5. Have you lead a forum discussion before before?
  • 6. Best aspect of a forum discussion?
  • 7. Worst aspect of a forum discussion?
  • 12. AS A STUDENT, what is your overall satisfaction of classroom discussion? (1 = worst thing ev-a! … 5 = best thing ev-a!)
  • 13. AS A TEACHER, what has been your overall satisfaction with discussion? (1 = worst thing ev-a! … 5 = best thing ev-a!)
  • 14. Drill down: Levels of Engagement None •Teacher states question •Students discuss without teacher interaction Basic Feedback •Teacher states question •Teacher provides direct, generic feedback ("good job!" or "great question!") Feedback with Facilitation •Teacher states question •Techer provides direct feedback with redirecting questions Building Student Connections •Teacher states question •Techer provides direct feedback with questions that connect ideas and students
  • 15. …teachers should digitally touch EVERY student in an online discussion.
  • 16. The Model: Community of Inquiry
  • 17. Interactivity should be the cornerstone of online discussion forums!
  • 18. Interactivity should be the cornerstone of online discussion forums!
  • 19. Garrison, Anderson, and Archer (2000)
  • 21. Instructional Design • “This week we will be discussing…”Setting Curriculum • “I am going to divide you into groups, and you will debate…”Designing Methods • “Please post a message by Friday…” Establishing Time Parameters • “Try to address issues that others have raised when you post” Utilizing Medium Effectively • “Keep your messages short” Establishing netiquette Anderson et al (2001)
  • 22. Writing Good Discussion Questions Convergent Thinking Why How In what ways... Divergent Thinking Imagine Suppose Predict If...., then.... How might.... Can you create... Evaluative Thinking Defend Judge Justify.... What do you think about... Anderson et al (2001)
  • 23. Setting the Stage •“Bates says.... What do you think”Present Content Questions •“I think that is a dead end. I would ask you to consider...”Focus the discussion •“The original question was...Joe said...Mary said ...we concluded that ...We still haven't addressed”Summarize the discussion •“You are close, but you didn't account for... this is important because...” Confirm understanding through explanatory feedback •“Remember, Bates is speaking from an administrative perspective, so be careful when you say...”Diagnose misconceptions Anderson et al (2001)
  • 24. Facilitating Discourse • “Joe, Mary has presented a compelling counter example to your theory. Would you care to respond?” Identifying areas of agreement/disagreement • “I think Joe and Mary are essentially saying the same thing.” Seeking to reach consensus/understanding • “Thank you for your insightful comments” Encouraging student contributions • “Don't feel self-conscious about "Thinking out loud" in the forum...” Setting the climate for learning • “I think we're getting off track here"Assess the learning path Anderson et al (2001)
  • 25. For Students: Discussion Starters I agree with ______. I would like to also add that… ___________. I agree with part of your posting. I support you on ____, but I feel differently about _____. Let me explain why… _________________
  • 26.
  • 27. THANK YOU! Jason Neiffer Assistant Director/Curriculum Director @ MTDA NCCE Tech-Savvy Teacher-in-Residence Doctoral Candidate @ University of Montana @techsavvyteach Mike Agostinelli Instructional Program Manager @ MTDA NCCE Tech-Savvy Teacher-in-Residence @mikegusto http://blog.ncce.org
  • 28. Resources ■ http://online.purdue.edu/sites/prd/files/Validating-a-Measurement-Tool-of- Presence-in-Online-Communities-of-Inquiry.pdf ■ http://cde.athabascau.ca/coi_site/documents/Anderson_Rourke_Garrison_Arch er_Teaching_Presence.pdf ■ Use of audio in feedback loop research: http://jolt.merlot.org/vol7no1/olesova_0311.htm ■ https://academics.utep.edu/Portals/844/nofo/Using%20Discussions%20in%20O nline%20Courses.pdf ■ http://www.rasmussen.edu/student-life/blogs/college-life/creating-the-perfect- discussion-post-for-online-classes/ ■ http://www.usnews.com/education/blogs/making-the-online- grade/2013/11/08/benefits-drawbacks-of-online-class-discussion-boards ■ http://tep.uoregon.edu/technology/blackboard/docs/discussionboard.pdf ■ https://coi.athabascau.ca/
  • 29. Lab