1. Neha Dubey
Profile
♦ Two year and 6 months of IT experience on Enterprise applications using CRM 6.0. Currently
working as Application Developer in IBM Global Services.
♦ Experience with analysis, design, development, customizations and implementation of CRM
applications.
♦ Proficient in analyzing and translating business requirements to technical requirements and
architecture.
♦ Good communication skills, interpersonal skills, quick learner, team player.
Skill Set
ERP : SAP
Development Tools : ABAP
Functional Modules : SAP CRM
Languages : ABAP
O/S : Windows XP, Windows 7
Applications : MS Office
Education:
 Bachelor’s in Chemical Engineering - 2012, Banasthali University, India
Professional Experience
June 2012 – Till date, Application Developer IBM India Pvt. Ltd. Bangalore,
India
Having around 2.5 years of working experience in SAP-ABAP-CRM. Currently working in AM & AE
(Application Maintenance & Application Enhancements) Project for the client NetApp.
 Good knowledge on Configuration of Transactions, Master data in SAP CRM service
module.
 Knowledge in Data Dictionary Objects.
 Good Knowledge in BAdis.
 Conceptual knowledge on WEB UI and change document.
 Good Knowledge in ABAP OBJECTS.
 Function Modules: Creation of function modules.
M4, 4th
cross, chinnappa layout
Kammanahalli main road,
Bangalore-560084
Email id: nehadb7@gmail.com
Home: +91-7829176035
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2.  Good skills in developing and maintaining Classical/Interactive Reports.
 Working knowledge on Customer specific tools like Mercury Quality center, SharePoint.
 Good understanding of Business requirements, Analyzing Functional specification and
Preparation of Technical design document.
 Involved in training program to take sessions for ABAP batch in IBM for OOPs concept and
case studies on DDIC and Interactive reporting.
 Working on classes and methods with OOPs concepts.
 Client interaction – with business users and management
 Interaction with other applications like Oracle for issue resolution
 Provide support during QA and User Acceptance testing phases which includes discussion
with the QA team for scenarios and address their queries to ensure test coverage.
 Working with functional team to resolve their problem tickets and incidence for the stability of
the production system.
 Also involve in other activities in the company like Handling Audit for the account. Involve in
the delivery excellence work for the Account working for.
Environment: CRM 6.0 Service Module, SAP XI, Oracle
Team Size: 15
References: Available upon request
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