Exhibitor Insights session from Retail's BIG Show, January 15-17, 2017. http://nrfbigshow.nrf.com/ Hear from industry leaders who are digitally transforming their business to remain competitive in a competitive retail landscape by empowering people, engaging customers, and optimizing operations.

1. Learning From Leaders of Digital
Transforma3on
Sponsored by Microso:

2. Learning from leaders of Digital Transformation

3. Digital transformation is the next industrial revolution
Industrial Revolution 4.0
Steam, water,
mechanical
production
equipment
Division of labor,
electricity, mass
production
Electronics,
IT, automated
production
Blurring the
physical and
the digital
divide
1784 1870 1969 2016

4. Digital Masters perform better
FASHIONISTAS
Revenue: +6%
Profitability: -11%
Market Value: -12%
DIGITAL MASTERS
Revenue: +9%
Profitability: +26%
Market Value: +12%
Revenue: -4%
Profitability: -11%
Market Value: -7%
BEGINNER
Revenue: -10%
Profitability: +9%
Market Value: +7%
CONSERVATIVE
DigitalCapability
Leadership Capability
+9%
Revenue
Creation
+12%
Market
Valuation
+26%
Profitability

5. 86% of CEOs consider Digital their #1 priority
CEOs believe
technology will
transform their business
more than any other
global trend
Source: PWC CEO Survey
Trends that will
transform
business, next five
years (%)
Technological advances
Demographic shifts
Shift in global economic power
Resource scarcity & climate change
Urbanization

6. Digital transformation is essential to sustaining
a competitive advantage
5
ENGAGE YOUR
CUSTOMERS
with connected
experiences
EMPOWER YOUR
EMPLOYEES
to respond faster
to subscriber needs
OPTIMIZE YOUR
OPERATIONS
and rapidly deliver
new services
TRANSFORM
YOUR PRODUCTS
to unlock new
revenue opportunities

7. Amy Sommerseth
Sr. Director of Service &
Experience
John Barbella
Business Partnership Mgr
Gordon Jaquay
Director of IT
Saurabh Parikh
VP CONA Services LLC
Panel Discussion