IT Consultancy on Outsourcing

1. HeshamAlbabtainRuiCarvalhoTommasoMarini Nasser AL Saadi

2. Aims Help industry and government to better manage Outsourcing Projects. Decrease the overall failures of OP Increase the proficiency of Outsourcing operations and relationships. Improve OP efficiency, both for suppliers and contractors. Increase the dynamic over the OP market. Improve company flexibility to facilitate OP success. Increase profitability for public and private sector industries. Improve quality of risk management in OP. Improve project team integration

3. Objectives Create supply chain management systems Create knowledge management system Maximize flexibility in the economy of companies Reduce costs in public & private sectors on outsourcing projects Improve communication between suppliers and clients Reduce time in O.P. conclusion and their slippage Reduce number of O.P. failures Regulate the market of O.P. Provide extensive experiences Produce directory of suppliers and demanders

4. Project Scope Selection of Professional Congress Organization Company Selection of Events Production Company for the launch event Provide a list of all congress participants Involvement of stakeholders Production of suppliers directory Possible Skills transfer to the NOA or Government Demonstration and validation of MOOP framework Full documentation of MOOP template for best practices on project management for outsource projects Full documentation and specification of online MOOP framework.

6. Control of Congress & launchStaff

7. Catering

8. Operations during congress & launch eventsProducing statistics related to Outsourcing Projects. Commercial management of MOOP framework.

9. Total budget requested

11. Supply Chain Management

12. Customer Relationship Management

13. Management Information SystemsMIC - MOOP Implementation Company Conference Online platform Business Plan for 18 months

14. The project activity plan structure

15. Internal factors analysis - Project Risks Knowledge/Data Management Meeting Deadlines Supplier Directory Code Error

16. External factors analysis - Business Risks Work not completed in the expected time Supplier does not meet the Client requirements (Code Errors) Suppliers don’t committed with maintenance agreement Client asking for new requirements/features in the project in middle of process Delay in payments