Appraisal review document

1. Appraisal Review Document
Employee ID
Employee Name
ReportingTo
Department
Period
Performance Rating Trend:
Achievements:
 Achievedthe settargetconsistentlyforMonths
 Increasedthe OTB Balance of the givenCustomerbase by21%
 Follow-upof TATMissedOutcaseswere done separatelyforthe caseswhichwere unattended
 V BlockCuringhas beendone regularlythroughwhicharoundXXXCaseshasbeencured
 Anti – Trojan CC Feed hasbeendone foraroundXXXCasesthroughwhichthe CustomerSatisfactionhasbeen
increased
 Contributedaroundtothe team’soverall productivitybytakingadditional responsibilities
 Takeninitiativeof preparing reportssuchasOTB Performance and XXXhas beenone of the keydriversfor
trackingthe performance
 ReceivedXXXCustomerSatisfactionssofar
 Sample Point
 Sample Point
 Sample Point
 Sample Point
 Sample Point
 Sample Point
0
2
4
6
8
10
12
Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14
1
2
3
4
5
6
7
8
9
10
11
12
PerformanceRating Trend

2. Appraisal Review Document
Impact ofAdditional Responsibility:
Highlights:
 Whencomparedto the previousresolution,there isbeena increase inall the responsibilitieswhichhasbeen
taken
 IncreasedCustomersatisfaction
Support Required:
 Sample Point
 Sample Point
 Sample Point
0%
10%
20%
30%
40%
50%
60%
70%
80%
TAT Missed
Out
V Block Curing Anti - Trojan
CC Feed
XXX YYY ZZZ
10%
20%
30%
40%
50%
60%
30%
40%
50%
60%
70%
80%
Responsibility Impact
Before (Avg) After (Avg)