1. Types of Manners and
Etiquette
Done by : Qasim Hameed and
Husnain Ranjha
2. Types of Manners and Etiquettes
There are eight types of manners.
•Email etiquette.
• Social media etiquette.
• Customer service etiquette.
• Business associate etiquette.
• Workplace etiquette.
4. Email Etiquette
Email etiquette refers to the principles of
behavior that one should use when writing or
answering email messages. It is also known as
the code of conduct for email communication.
Email etiquette depends upon to whom we are
writing- Friends & Relatives, Partners, Customers,
Superior or Subordinates.
5. Social Media Etiquettes
• There are certain accepted behaviors in all
social situations that you need to learn. ...
Social rules: Easy to have good manners –
These basic rules of proper etiquette are
mostly common sense with a healthy dose of
the Golden Rule thrown in for good measure.
6. Costomer Service Etiquettes
The dictionary describes etiquette as “the
customary code of polite behaviour in society
or among members of a particular profession
or group.” Etiquette in customer service is a
conduct that is acceptable to customers and
behavior that encompasses the expectations
customers have when doing business with
the company.
7. Business Associate Etiquette.
Business etiquette is about building relationships
with other people. Etiquette is not about rules &
regulations but is about providing basic social
comfort and creating an environment where others
feel comfortable and secure, this is possible
through better communication.
8. Work Place Etiquettes.
• Work etiquette is a code that governs the
expectations of social behavior in a workplace. ...
Work etiquette includes a wide range of aspects
such as body language, good behavior,
appropriate use of technology, etc. Part of office
etiquette is working well with others and
communicating effectively.
9. Telephone Etiquettes.
• Telephone etiquette means being respectful to the
person you are talking with, showing consideration for
the other person's limitations, allowing that person
time to speak, communicating clearly and much,
much more. Your voice must create a pleasant visual
impression over the telephone.
10. Visitors Etiquettes.
• Unless you are invited, the simplest rule is to stay
out of kivas (ceremonial rooms) and stay on the
periphery of dances or processions. Remember
that you are here to watch; there is no more
rewarding or thoughtful way to visit ceremonies
than to be inconspicuous and quiet.
11. Business Party Etiquettes.
• Office Party Etiquette is about how to conduct
yourself at office or workplace social gatherings
such as parties, luncheons, dinners, cocktail
parties and the like. View your office party as an
opportunity to improve relationships with co-
workers and management.
