1.
NADEJE ADAMS
Winterpark,Fl 32792
561­574­6395
nadejeadams@gmail.com
RETAIL CUSTOMER SERVICE SPECIALIST
Bilingual­Creole, English
∙ Great customer Service skills
∙ Punctual, flexible, accountable
∙ Dependable, reliable, responsible
∙ Supervising, training, management
∙ Organized, diversified, detail oriented
WELLI DELI, Wellington, FL 2013­2014
Assistant Manager
∙ Supervised and coordinated the work activity of 14 employees daily involving in Deli setting
∙ Examined food preparation and beverage presentation according to health standard
∙ Trained workers in food preparation, service, sanitation, and safety procedures
∙ Prepared salads, sandwiches, hot dogs, and a variety of deli food
∙ Compiled and balanced cash receipts at the end of the day or shift
∙ Controlled inventories of food, equipment, smallware, and ordered new products
∙ Maintained the kitchen area clean following safety and health standard
SUBWAY West Palm Beach, FL 2011­2015
Shift Leader
∙ Greeted customers and answered their questions in a friendly and courteous tone
∙ Weighted, sliced meat and cheese wrapped and fixed price on products
∙ Prepared the food items as ordered by the clients quickly such as: subs and salad
∙ Made available a wide variety of food items for customers to choose from
∙ Maintained work areas clean and in a safe environment following health standards
STARWOOD VACATION OWNERSHIP, Orlando, FL 2008­2009
Vacation Planner
∙ Answered high volume of inbound calls
∙ Assist timeshare owners in coordinating and planning vacations
∙ Researched and responded to guest inquiries
FAMILY CENTRAL INC, West Palm Beach, FL 2005­2008
Intake Specialist
§ Performed front desk duties and responsibilities
§ Assisted counselors with coping of paperwork
§ Answered phone call, provided information to client
EDUCATION AND TRAINING
Diploma- Lake worth High
Diploma -Billing and Coding, Florida Career College