1. USERS
Library
Website
User Centered E-Resource Management Workflows
presented by Karen Gallacci, Electronic Resources Librarian, SIUE
Consortium
Catalog
Local
Catalog
Proxy or
Password
Local KB
Worldcat
Google
Scholar
ILL Order
System
A-Z /
Discovery
Consortium
KB
PubMed
Learning
Mgmt Sys
ILL Staff
KB
Company
Funds
Library
Guides
Consortium
Acquisitions
Licenses
Platforms
Databases
Vendor
Publisher
Librarian
Decisions
Faculty
Requests
KB Journal
Title List
Are users able to retrieve
what they need?
ACCESS WORKFLOWS
Web Management
Library website
A-Z database list/ Discovery
Library Guides
Proxy access set up
Knowledge Base Management:
KB Journal List
Local / Consortium Catalog
Google Scholar
PubMed
Worldcat
Interlibrary Loan
Learning management system
EVALUATION WORKFLOWS
Usage Stats / Cost per use
Minimal dead links
Turn-aways
Curriculum support
Method of purchase
Evaluation
Cataloging
Are we providing the user
everything we pay for?
ACQUISITIONS WORKFLOWS
Fund Management
Company records
Purchasing reports
Fund reports
License Management
CONNECTIONS WORKFLOWS
Knowledge Base Management
Master list for serials and
databases for connecting
acquisitions to access
Cataloging of e-books and stream-
ing video
Platform changes
Consortium relationship