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Automating your Microsoft® world Part 3: A brand new way to automate with AMPs 
© 2014 N-able Technologies, Inc.All rights reserved.
Presented By 
© 2014 N-able Technologies, Inc.All rights reserved. 
Ali Mahmoud 
Product Marketing 
@alimahmoud_ 
Shawn Zenz 
Product Manager
A brand new way to monitor with AMPs 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
Application and Cloud Efficiencies 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
NOC Notification 
Helpdesk 
Notification 
Customer B 
Customer C 
N-central® Architecture 
© 2014 N-able Technologies, Inc.All rights reserved.
Application and Cloud Efficiencies 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
N-central Rule 
Licensing 
Service Templates 
Scheduled Tasks 
Alerts 
N-central 
Operating Systems 
Automation Policies 
Support TicketCreation 
Backup 
Applications 
AV Scan Jobs 
Billing Information 
Security (AV) 
Hardware 
Backup/RestoreJobs 
Notifications 
Patch 
Network Utilization 
Application Install 
Escalations 
Automating with N-central 
© 2014 N-able Technologies, Inc.All rights reserved.
N-central Rule 
Licensing 
Service Templates 
Scheduled Tasks 
Alerts 
N-central 
Operating Systems 
Automation Policies 
Support TicketCreation 
Backup 
Applications 
AV Scan Jobs 
Billing Information 
Security (AV) 
Hardware 
Backup/RestoreJobs 
Notifications 
Patch 
Network Utilization 
Application Install 
Escalations 
Automating with N-central 
© 2014 N-able Technologies, Inc.All rights reserved.
N-central Rule 
Licensing 
Service Templates 
Scheduled Tasks 
Alerts 
N-central 
Operating Systems 
Automation Policies 
Support TicketCreation 
Backup 
Applications 
AV Scan Jobs 
Billing Information 
Security (AV) 
Hardware 
Backup/RestoreJobs 
Notifications 
Patch 
Network Utilization 
Application Install 
Escalations 
Automating with N-central 
© 2014 N-able Technologies, Inc.All rights reserved.
N-central Rule 
Licensing 
Service Templates 
Scheduled Tasks 
Alerts 
N-central 
Operating Systems 
Automation Policies 
Support TicketCreation 
Backup 
Applications 
AV Scan Jobs 
Billing Information 
Security (AV) 
Hardware 
Backup/RestoreJobs 
Notifications 
Patch 
Network Utilization 
Application Install 
Escalations 
Automating with N-central 
© 2014 N-able Technologies, Inc.All rights reserved.
N-central Rule 
Licensing 
Service Templates 
Scheduled Tasks 
Alerts 
N-central 
Operating Systems 
Automation Policies 
Support TicketCreation 
Backup 
Applications 
AV Scan Jobs 
Billing Information 
Security (AV) 
Hardware 
Backup/RestoreJobs 
Notifications 
Patch 
Network Utilization 
Application Install 
Escalations 
Automating with N-central 
© 2014 N-able Technologies, Inc.All rights reserved.
OS Automation: WorkstationCreating Filters 
© 2014 N-able Technologies, Inc.All rights reserved. 
N-central 
Filters describe a group of devices to perform automation on
© 2014 N-able Technologies, Inc.All rights reserved. 
Customer 1 
Customer 2 
Customer 3 
OS Automation: WorkstationManually creating rules for each customer is too much effort 
WeeklyMaintenance_01 
WeeklyMaintenance_02 
WeeklyMaintenance_03
© 2014 N-able Technologies, Inc.All rights reserved. 
Centralized AutomationOne rule to maintainConsistent for all customersEasy to add new customers 
N-central 
Customer 1 
Customer 2 
Customer 3 
WeeklyMaintenance
Application and Cloud Efficiencies 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
Using AMP Based Monitoring 
© 2014 N-able Technologies, Inc.All rights reserved. 
Complex requirements become easy monitoring 
Self-Healing 
Alerting 
Auto-create PSA tickets
Complex requirements become easy monitoring 
Example: Group Policy Settings 
© 2014 N-able Technologies, Inc.All rights reserved.
Self-Healing 
© 2014 N-able Technologies, Inc.All rights reserved.
Alerting 
© 2014 N-able Technologies, Inc.All rights reserved.
Auto-create PSA tickets 
© 2014 N-able Technologies, Inc.All rights reserved.
Application and Cloud Efficiencies 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
Automation Manager 
© 2014 N-able Technologies, Inc.All rights reserved. 
1.Select an action 
2.Drag to policy 
3.Save & run
Live Demo: 
© 2014 N-able Technologies, Inc.All rights reserved. 
Creating AMPs to: 
Complex requirements become easy monitoring 
Self-Healing 
Alerting 
Auto-create PSA tickets
Application and Cloud Efficiencies 
1.Remote Monitoring & Management Overview 
2.Automation Overview 
3.AMP monitoring 
4.Demo: Creating AMPs 
5.Profitability Impact 
© 2014 N-able Technologies, Inc.All rights reserved.
Manual Maintenance vs Automation 
© 2014 N-able Technologies, Inc.All rights reserved. 
Weekly Maintenance 
Manual 
Automation 
Workstation 
30min /desktop 
15 min one-time 
Server 
30min /server 
15 min one-time 
SQL maintenance 
30min/server 
15minone-time 
Exchange cleanup 
30min/server 
15min one-time
Average Customer Deployment 
© 2014 N-able Technologies, Inc.All rights reserved. 
Manual Maintenance 
1 Customer 
Manual Maintenance 
5 Customer 
Manual Maintenance 
10 Customer 
20 Workstation 
40 hours 
200 hours 
400 hours 
2 Server 
12 hours 
60 hour 
120 hour 
Total 
52 hours 
260 hours 
520 hours
Now for the best part! 
© 2014 N-able Technologies, Inc.All rights reserved.
Automation ManagerIs included in your pro RMM license 
© 2014 N-able Technologies, Inc.All rights reserved.
Provide GreatService 
Automation Manager 
Help Desk Manager 
Report 
Manager 
Remote Control Manager 
Build Recurring Revenue 
Security 
Manager 
Backup 
Manager 
Patch 
Manager 
Audit 
Manager 
Mobile 
Manager 
N-central RMMAn MSP’s complete toolkit 
© 2014 N-able Technologies, Inc.All rights reserved.
Legal Information 
The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries.All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies. 
© 2013 N-able Technologies, Inc.All rights reserved. 
© 2014 N-able Technologies, Inc.All rights reserved.

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Automating your ms world part 3 a brand new way to monitor with am ps web

  • 1. Automating your Microsoft® world Part 3: A brand new way to automate with AMPs © 2014 N-able Technologies, Inc.All rights reserved.
  • 2. Presented By © 2014 N-able Technologies, Inc.All rights reserved. Ali Mahmoud Product Marketing @alimahmoud_ Shawn Zenz Product Manager
  • 3. A brand new way to monitor with AMPs 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 4. Application and Cloud Efficiencies 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 5. NOC Notification Helpdesk Notification Customer B Customer C N-central® Architecture © 2014 N-able Technologies, Inc.All rights reserved.
  • 6. Application and Cloud Efficiencies 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 7. N-central Rule Licensing Service Templates Scheduled Tasks Alerts N-central Operating Systems Automation Policies Support TicketCreation Backup Applications AV Scan Jobs Billing Information Security (AV) Hardware Backup/RestoreJobs Notifications Patch Network Utilization Application Install Escalations Automating with N-central © 2014 N-able Technologies, Inc.All rights reserved.
  • 8. N-central Rule Licensing Service Templates Scheduled Tasks Alerts N-central Operating Systems Automation Policies Support TicketCreation Backup Applications AV Scan Jobs Billing Information Security (AV) Hardware Backup/RestoreJobs Notifications Patch Network Utilization Application Install Escalations Automating with N-central © 2014 N-able Technologies, Inc.All rights reserved.
  • 9. N-central Rule Licensing Service Templates Scheduled Tasks Alerts N-central Operating Systems Automation Policies Support TicketCreation Backup Applications AV Scan Jobs Billing Information Security (AV) Hardware Backup/RestoreJobs Notifications Patch Network Utilization Application Install Escalations Automating with N-central © 2014 N-able Technologies, Inc.All rights reserved.
  • 10. N-central Rule Licensing Service Templates Scheduled Tasks Alerts N-central Operating Systems Automation Policies Support TicketCreation Backup Applications AV Scan Jobs Billing Information Security (AV) Hardware Backup/RestoreJobs Notifications Patch Network Utilization Application Install Escalations Automating with N-central © 2014 N-able Technologies, Inc.All rights reserved.
  • 11. N-central Rule Licensing Service Templates Scheduled Tasks Alerts N-central Operating Systems Automation Policies Support TicketCreation Backup Applications AV Scan Jobs Billing Information Security (AV) Hardware Backup/RestoreJobs Notifications Patch Network Utilization Application Install Escalations Automating with N-central © 2014 N-able Technologies, Inc.All rights reserved.
  • 12. OS Automation: WorkstationCreating Filters © 2014 N-able Technologies, Inc.All rights reserved. N-central Filters describe a group of devices to perform automation on
  • 13. © 2014 N-able Technologies, Inc.All rights reserved. Customer 1 Customer 2 Customer 3 OS Automation: WorkstationManually creating rules for each customer is too much effort WeeklyMaintenance_01 WeeklyMaintenance_02 WeeklyMaintenance_03
  • 14. © 2014 N-able Technologies, Inc.All rights reserved. Centralized AutomationOne rule to maintainConsistent for all customersEasy to add new customers N-central Customer 1 Customer 2 Customer 3 WeeklyMaintenance
  • 15. Application and Cloud Efficiencies 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 16. Using AMP Based Monitoring © 2014 N-able Technologies, Inc.All rights reserved. Complex requirements become easy monitoring Self-Healing Alerting Auto-create PSA tickets
  • 17. Complex requirements become easy monitoring Example: Group Policy Settings © 2014 N-able Technologies, Inc.All rights reserved.
  • 18. Self-Healing © 2014 N-able Technologies, Inc.All rights reserved.
  • 19. Alerting © 2014 N-able Technologies, Inc.All rights reserved.
  • 20. Auto-create PSA tickets © 2014 N-able Technologies, Inc.All rights reserved.
  • 21. Application and Cloud Efficiencies 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 22. Automation Manager © 2014 N-able Technologies, Inc.All rights reserved. 1.Select an action 2.Drag to policy 3.Save & run
  • 23. Live Demo: © 2014 N-able Technologies, Inc.All rights reserved. Creating AMPs to: Complex requirements become easy monitoring Self-Healing Alerting Auto-create PSA tickets
  • 24. Application and Cloud Efficiencies 1.Remote Monitoring & Management Overview 2.Automation Overview 3.AMP monitoring 4.Demo: Creating AMPs 5.Profitability Impact © 2014 N-able Technologies, Inc.All rights reserved.
  • 25. Manual Maintenance vs Automation © 2014 N-able Technologies, Inc.All rights reserved. Weekly Maintenance Manual Automation Workstation 30min /desktop 15 min one-time Server 30min /server 15 min one-time SQL maintenance 30min/server 15minone-time Exchange cleanup 30min/server 15min one-time
  • 26. Average Customer Deployment © 2014 N-able Technologies, Inc.All rights reserved. Manual Maintenance 1 Customer Manual Maintenance 5 Customer Manual Maintenance 10 Customer 20 Workstation 40 hours 200 hours 400 hours 2 Server 12 hours 60 hour 120 hour Total 52 hours 260 hours 520 hours
  • 27. Now for the best part! © 2014 N-able Technologies, Inc.All rights reserved.
  • 28. Automation ManagerIs included in your pro RMM license © 2014 N-able Technologies, Inc.All rights reserved.
  • 29. Provide GreatService Automation Manager Help Desk Manager Report Manager Remote Control Manager Build Recurring Revenue Security Manager Backup Manager Patch Manager Audit Manager Mobile Manager N-central RMMAn MSP’s complete toolkit © 2014 N-able Technologies, Inc.All rights reserved.
  • 30. Legal Information The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries.All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies. © 2013 N-able Technologies, Inc.All rights reserved. © 2014 N-able Technologies, Inc.All rights reserved.