2. MyTelecomBroker As an Unbiased Advocate to our Clients… MTB provides a complete end-to-end technology solution, which enables our clients to make an educated decision concerning each Media and Telecommunication need. Where Phone Companies Compete!
3. Benefits in utilizing our Diligence and Expertise Provide an unbiased and educated opinion to each customer concerning their choice for Telecommunications services and equipment Explain the differences between Carriers and their individual networks as they pertain to each customer and their network platform(s) Keep each Phone Company accountable in making sure their activation dates, number porting, directory listings and features are all provisioned and implemented correctly and on time Provide one point of contact to customer for convenience, accountability, and escalation requirements (instead of waiting on hold for long periods of time transferring through 800 numbers and call centers) Qualify each Carrier for the ability to enable Multi-Protocol Label Switching (MPLS) network convergence for remote locations ONE POINT OF CONTACT
4. More Benefits … Assign a Competent and Qualified Management Team of Engineers and Account Managers for each location Interface with each Carrier to ensure Network Integration and Compatibility with Telecom Equipment ~ for accuracy and support Asses data transfer rates for each application and location requirement, Identify Quality Of Service (QoS) issues/benefits and explain CIR to effectively configure each location and solution MTB will Configure least cost routing for client savings and ROI Qualify coverage areas and signal strength with each carrier to ensure call coverage and quality of services QUALIFY THE CARRIERS
5. Additional Benefits … Consult with customer as to what level of SLA (service level agreement) and response time is best for their business requirements Provide leasing and optional finance resources for hardware products to qualified customers Configure disaster recovery routes for minimal downtime and fail-safe security Provide true redundant networks for unexpected failures and outages - so you never loose connectivity or the ability to access your network DISASTER RECOVERY ROUTES
6. 3 Steps To Obtain Proposals 1) Authorize MTB to review current Telecom expenses by endorsing our Letter Of Agency 2) Provide current bill copies to ensure accuracy of usage and services rendered (many Businesses pay for services they never required or use) 3) List all parties involved in decision making and the process your company utilizes to implement change
7. Implementation of Services After billing, service requirements and Proposals have been reviewed and Carrier(s) are chosen… MTB Director will need an email from client stating choice of Carrier(s) with cost of services listed MTB Director will expedite internally with Carrier(s) to target service activation date(s) and align Engineering Teams Activation Dates, phone numbers and Engineering Team will be shared with client ~ upon request Last minute changes/updates can be communicated via email – instead of lengthy phone conversations and waiting to hear back from the Carrier(s)
8. Client will be billed directly from Carrier(s), except if bundling MTB hosted/managed services – then MTB shall bill client in a discounted bundle offer Most Carriers offer real-time online bill review with print options, and possible feature change options MTB can obtain up to date service usages and/or charges for client at any time ~ upon request MTB Engineering Teams can conduct a Data/Media Usage Audit to identify trends, over/under usage, Bandwidth challenges…etc. Billing… with Options