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UNIT III-TEAM DYNAMICS
Prepared by
Dr. Murali Vemula
Associate Professor of English
VJIT
1
drmuraliku@gmail.com
INTRODUCTION
 Team dynamics are unconscious, psychological forces
that influence the direction of a team’s behaviour and
performance.
 They are like undercurrents in the sea that can carry a
boat.
 TDs are created by the nature of team’s work,
personalities within the team and their working
relationship with other people and environment
 TD can be good-for example when they improve overall
team performance.
 TD can be bad-for example, when they cause
unproductive conflict, demotivation, and preventing
achieving goals. 2
drmuraliku@gmail.com
TYPES OF TEAMS
 Teams can be formed anywhere, anytime whenever the
task is difficult and complicated. Types are ….
1.Permanent Teams: These teams perform on a permanent
basis and are not dissolved once task is accomplished.
Work or no work, they stand united always.
2.Temporary Teams: Unlike 1, these lose their importance
once the task is accomplished. They are usually formed
for a sojourn purpose.
3. Self-managed Teams: These teams are individuals work
together for a common purpose but without
supervision. Every individual is accountable for their
work.
3
drmuraliku@gmail.com
TYPES OF TEAMS
4.Virtual Teams: They consist of individuals who are
separated by distances and connected through
computer.
 Individuals communicate each other online.
 All work for a common objective.
 They support everybody online whenever they want
form their end.
5.Committee: These are generally formed to work on a
particular assignment either permanently or on a
temporary basis.
 Individuals with common interest form a committee and
work on any matter.
4
drmuraliku@gmail.com
ROLE OF AN INDIVIDUAL
 Introduction:
 Building effective team typically involves
establishing clear responsibilities.
 Work flows smoothly and few conflicts erupt
when team members reside in different
locations.
 Conducting team building exercises to improve
communication, will establish cultural
awareness and rapport.
 Team members create a successful team
dynamic by committing to their roles.
5
drmuraliku@gmail.com
ROLE OF AN INDIVIDUAL: ROLES
1. Responsibility: Team members contribute to the
team dynamics by how they react , behave and
perform. Management expert Meredith Belbin
defined roles in terms of team behavior related to
actions, thoughts and people.
 When a project leader assigns tasks to the team
members, he indicates which team members have
responsibility for contributing to task completion.
 They agree to work on the task, adhere to quality
criteria and meet the deadline. If they disagree
with the strategy or approach, they need to
discuss it with their peers or a positive team
dynamic falters.
6
drmuraliku@gmail.com
ROLE OF AN INDIVIDUAL: ROLES
2. Accountable:
 making only one person on the team accountable for a
task’s completion.
 Ideally, individual has skills, knowledge and experience
to complete the task. If a team member lacks skills and
doesn’t perform his work, he risks delaying the work of
other team members as well.
 The overall team dynamic suffers from poor
communication.
 Each team member should be valued for his different
talents, perspectives, values and experiences, but for
each task, one person must accept accountability and
address problems should they arise. Without
accountability, dysfunction occurs.
7
drmuraliku@gmail.com
ROLE OF AN INDIVIDUAL: ROLES
3.Consulted: Team members who have specific skills,
knowledge and expertise usually function as subject
matter experts or consultants.
 They contribute to a positive environment by
coaching and mentoring less-experienced team
members and providing information, materials and
other resources to the team members who have
responsibility and accountability for task completion.
 These consultant team members must respond to
requests for reviews in a timely manner. They need to
provide constructive feedback that doesn’t adversely
impact the scope of the project.
8
drmuraliku@gmail.com
ROLE OF AN INDIVIDUAL: ROLES
4. Informed: Project sponsors and stakeholders
typically need to stay informed.
 They provide business requirements, funding
and inspiration to project team members.
 This contributes to productive working
conditions and a successful team dynamic. If
the project leader neglects to get sponsorship
for projects or he poorly communicates the
goals and objectives, confusion can ensue.
(Tara Duggan)
9
drmuraliku@gmail.com
HOW TO IMPROVE TEAM
DYNAMICS
drmuraliku@gmail.com
10
HOW TO IMPROVE TD?
Introduction:
 TD is complex and multi-layered being the
result of interaction of many factors(viz,
personalities, roles, structure, culture etc.)
 To improve TD, it needs to diagnose first to
identify the type of intervention that will have
right impact.
 In diagnosis stage, the current team dynamics
are investigated to identify factors for
problems.
There are many types of interventions affect TD
 A change of organizational structure,
reassignment of personnel or office layout. 11
drmuraliku@gmail.com
HOW TO IMPROVE TD?
 Bespoke team development workshops designed to address
specific work or team performance issues.
 Personality workshops that increase awareness of
interpersonal dynamics.
 Change workshops, aimed at addressing latent fears
and resistance to the work of the team.
 Stakeholder workshops, to give the team a wider
perspective or understand others’ views of the team’s
performance.
 A cultural change programme to introduce new types
of attitudes and behaviour to the organisational
norms.
 New processes, tools, or technology, e.g. to facilitate
better communication.
12
drmuraliku@gmail.com
TEAM DYNAMICS
Introduction:
 Team Dynamics is defined as the motivating
forces that propel a team towards its goal and
mission.
 Team dynamics are observed by the interplay of
the team member, the task the team is
completing, and the team as a whole.
 There’s a lot of research regarding what works
in team building and team dynamics. The
challenge is using what works for the team at that
time.
 The list below highlights some things that happy
and productive teams share. Through the team
dynamics, you can better connect work works
and what is not working to support the team’s
13
drmuraliku@gmail.com
TEAM
DYNAMICS
14
drmuraliku@gmail.com
TEAM DYNAMICS ARE….
1.) Identify a leader
 A common mistake is the failure to recognize that any team
endeavor requires the identification or emergence of a leader.
This person isn’t there to tell people what to do, but to guide the
process, ensure a steady supply of resources, coordinate efforts,
and assist in cross-functional-teamwork.
2.) Establish roles and responsibilities and discuss what each
person “brings to the table”
 Understanding the various functions and responsibilities of the
team is critical to success. Taking the time to understand the
expertise and special interests of team members will allow you to
match people with their capacity to complete the project tasks.
drmuraliku@gmail.com
15
TEAM DYNAMICS ARE….
3.) Create goals and objectives
 In any team, recognizing and understanding the goal is
paramount. All organizations have long-term goals, and project
teams must set and understand technical and process goals.
4.) Establish an agenda for managing time to complete tasks
and meetings
 Teams that effectively manage their time achieve better results.
5.) Develop a method to determine how your team will reach
agreement
 Every day people make decisions quickly – from what to wear to
what to have for breakfast – individuals use rational and irrational
methods to make decisions. However, when two or more people
(any team or committee) attempt to make the simplest decision
without an agreement, chaos results.
drmuraliku@gmail.com
16
TEAM DYNAMICS ARE….
6.) Establish ground rules for meetings
 “An ounce of prevention is worth a pound of cure.” As it relates to teams,
no truer words apply. When teams meet, there should be a set of
standards that establish how team members behave toward one
another. This will not only ensure courtesy, but also an adequate and
productive use of your team’s time together.
7.) Ensure proper and timely use of quality tools
 Teams must have knowledge (and accessibility) to utilize and
comprehend the quality tools needed for each project or task.
8.) Immediately deal with maladaptive behaviors, with consequences
included
 No matter how well a team prepares for maladaptive behavior and
attempts to prevent it, such behavior will occur. This is particularly the
case on teams! When these maladaptive behaviors are ignored and left
to fester, they’re like a dead body left to rot in the living room. It looks
and smells progressively worse, and no one will want to deal with it.
drmuraliku@gmail.com
17
TEAM DYNAMICS ARE….
9.) Quickly start each project or task
 Teams waste a lot of time before the actual work
gets done. Better results in project teams can
come in the initial phase if project teams have
project management expertise.
10.) State what’s working, as well as how to
improve what’s not
 Teams need to understand that problems don’t
equal solutions. Teams must quickly
acknowledge problems when they exist, then
work to determine what will take the place of the
problem.
drmuraliku@gmail.com
18
CHARACTERISTI
CS OF
TEAM
DYNAMICS
drmuraliku@gmail.com
19
CHARACTERISTICS OF TD
1. Shared Purpose
 The difference between a team and a group is that a
team has a shared goal. When a group of people
work together, it is crucial that everyone is clear on
what that goal is. If your team has trouble making
decisions and seems to battle itself at every critical
point, it’s time to do some digging to find out whether
or not everyone is on the same page.
 A popular method for goal-setting uses the acronym
SMART. Effective goals should be Specific,
Measurable, Attainable, Relevant and Time-bound.
Our course on setting “SMART goals” will help you to
focus efforts, keep you accountable, and help you
attain your goals.
drmuraliku@gmail.com
20
CHARACTERISTICS OF TD
2. Trust and Openness
 Team members need to feel safe to share information
and ideas without fear of punishment or
embarrassment. Trust opens the door to dialogue that
can lead to better ideas and more creativity. Team
members must also be able to trust that everyone will
meet their deadlines, carry their weight, and do their
part of the work. As the leader, it is your responsibility
to build accountability.
 If you are in a leadership position, ask yourself “Do
my team members trust me?” Our course on
“Building Accountability: Trust and Performance at
Work” addresses the trust in leaders. It also explains
how to build accountability among the team through
honesty, transparency, and openness.
drmuraliku@gmail.com
21
CHARACTERISTICS OF TD
3. Willingness to Correct Mistakes
 An important aspect of accountability is the
willingness to acknowledge and correct
mistakes. When success is dependent on results, a
productive team must establish the appropriate
processes for measurement and evaluation. Track
your work and be willing to change course if results
are not where they should be.
 Our course on "Surviving Poor Decisions” will walk
you through the three steps of acknowledging the
issue, identifying corrective action and moving
forward. A successful team will look for opportunities
to learn from the situation. They will not let past
mistakes limit their future success.
drmuraliku@gmail.com
22
CHARACTERISTICS OF TD
4. Diversity and Inclusion
 Winning teams leverage the different thoughts and ideas held by
each member to come up with more innovative and creative
solutions. If you find that your team comes up with ideas
unanimously quickly and often, your team might be experiencing
groupthink, which is death to creativity. Be sure to encourage
diversity within your team so it can settle on the best idea, not the
easiest one.
 In a cross-functional team, you may achieve diversity simply by
mixing members from different departments with different skills and
perspectives. If you are building a departmental team, you can
achieve diversity in your hiring practices by expanding your recruiting
sources to attract diversity in age, sex, ethnicity, and sexual identity.
It offers a series on "Unconscious Bias." It will help you better
understand how you formed prejudices and how you can become
more aware so you can change moving forward.
drmuraliku@gmail.com
23
5. Interdependence and a Sense of Belonging
 Each team member should know why they are part of the
team. They should understand their value and responsibility.
If your onboarding is rushed or disorganized, you may miss
this. If a new team is created for a special project, the team
leader must establish this up front.
 Think about how much more productive your team would be
if each member had the sense of ownership for the work of
others as they did for their own work.
 Members of such a team could lean on each other for ideas
and assistance-- after all, two heads are better than one.
When a team is focused on fulfilling its purpose, members
can work together to make it happen without keeping tabs on
how much they give or take.
drmuraliku@gmail.com
24
6. Consensus Decision Making
 Harnessing the power of the team can result in innovative and
out-of-the-box solutions. Having more people involved in decision
making can channel the creative power of multiple minds. The
key is consensus decision making which requires the right
processes to be in place. A few strong personalities might
dominate the discussion. You want to avoid decisions by peer
pressure. Of course, there will be times when members will have
to compromise and come up with the best blend of an idea, as
long as they don’t feel coerced.
 Our course on “Making Group Decisions” explains how to take an
organized approach to group decision making to gain consensus.
Decision-making meetings must begin with a clearly defined
desired outcome to focus the group. Designate a facilitator and
timekeeper. The process continues with information gathering,
analysis, brainstorming, and evaluation.
drmuraliku@gmail.com
25
7. Participative Leadership
 There is nothing worse than a micro-manager.
Not only do they stifle creativity, but they often
undermine an employee’s sense of ownership,
confidence and sense of trust by encouraging a
climate of fear. Participative leaders step back
and give members the space to work
autonomously. Instead of controlling their group,
they provide resources, guidance, and
information.
drmuraliku@gmail.com
26
THANK YOU
drmuraliku@gmail.com
27

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Unit - III Team Dynamics

  • 1. UNIT III-TEAM DYNAMICS Prepared by Dr. Murali Vemula Associate Professor of English VJIT 1 drmuraliku@gmail.com
  • 2. INTRODUCTION  Team dynamics are unconscious, psychological forces that influence the direction of a team’s behaviour and performance.  They are like undercurrents in the sea that can carry a boat.  TDs are created by the nature of team’s work, personalities within the team and their working relationship with other people and environment  TD can be good-for example when they improve overall team performance.  TD can be bad-for example, when they cause unproductive conflict, demotivation, and preventing achieving goals. 2 drmuraliku@gmail.com
  • 3. TYPES OF TEAMS  Teams can be formed anywhere, anytime whenever the task is difficult and complicated. Types are …. 1.Permanent Teams: These teams perform on a permanent basis and are not dissolved once task is accomplished. Work or no work, they stand united always. 2.Temporary Teams: Unlike 1, these lose their importance once the task is accomplished. They are usually formed for a sojourn purpose. 3. Self-managed Teams: These teams are individuals work together for a common purpose but without supervision. Every individual is accountable for their work. 3 drmuraliku@gmail.com
  • 4. TYPES OF TEAMS 4.Virtual Teams: They consist of individuals who are separated by distances and connected through computer.  Individuals communicate each other online.  All work for a common objective.  They support everybody online whenever they want form their end. 5.Committee: These are generally formed to work on a particular assignment either permanently or on a temporary basis.  Individuals with common interest form a committee and work on any matter. 4 drmuraliku@gmail.com
  • 5. ROLE OF AN INDIVIDUAL  Introduction:  Building effective team typically involves establishing clear responsibilities.  Work flows smoothly and few conflicts erupt when team members reside in different locations.  Conducting team building exercises to improve communication, will establish cultural awareness and rapport.  Team members create a successful team dynamic by committing to their roles. 5 drmuraliku@gmail.com
  • 6. ROLE OF AN INDIVIDUAL: ROLES 1. Responsibility: Team members contribute to the team dynamics by how they react , behave and perform. Management expert Meredith Belbin defined roles in terms of team behavior related to actions, thoughts and people.  When a project leader assigns tasks to the team members, he indicates which team members have responsibility for contributing to task completion.  They agree to work on the task, adhere to quality criteria and meet the deadline. If they disagree with the strategy or approach, they need to discuss it with their peers or a positive team dynamic falters. 6 drmuraliku@gmail.com
  • 7. ROLE OF AN INDIVIDUAL: ROLES 2. Accountable:  making only one person on the team accountable for a task’s completion.  Ideally, individual has skills, knowledge and experience to complete the task. If a team member lacks skills and doesn’t perform his work, he risks delaying the work of other team members as well.  The overall team dynamic suffers from poor communication.  Each team member should be valued for his different talents, perspectives, values and experiences, but for each task, one person must accept accountability and address problems should they arise. Without accountability, dysfunction occurs. 7 drmuraliku@gmail.com
  • 8. ROLE OF AN INDIVIDUAL: ROLES 3.Consulted: Team members who have specific skills, knowledge and expertise usually function as subject matter experts or consultants.  They contribute to a positive environment by coaching and mentoring less-experienced team members and providing information, materials and other resources to the team members who have responsibility and accountability for task completion.  These consultant team members must respond to requests for reviews in a timely manner. They need to provide constructive feedback that doesn’t adversely impact the scope of the project. 8 drmuraliku@gmail.com
  • 9. ROLE OF AN INDIVIDUAL: ROLES 4. Informed: Project sponsors and stakeholders typically need to stay informed.  They provide business requirements, funding and inspiration to project team members.  This contributes to productive working conditions and a successful team dynamic. If the project leader neglects to get sponsorship for projects or he poorly communicates the goals and objectives, confusion can ensue. (Tara Duggan) 9 drmuraliku@gmail.com
  • 10. HOW TO IMPROVE TEAM DYNAMICS drmuraliku@gmail.com 10
  • 11. HOW TO IMPROVE TD? Introduction:  TD is complex and multi-layered being the result of interaction of many factors(viz, personalities, roles, structure, culture etc.)  To improve TD, it needs to diagnose first to identify the type of intervention that will have right impact.  In diagnosis stage, the current team dynamics are investigated to identify factors for problems. There are many types of interventions affect TD  A change of organizational structure, reassignment of personnel or office layout. 11 drmuraliku@gmail.com
  • 12. HOW TO IMPROVE TD?  Bespoke team development workshops designed to address specific work or team performance issues.  Personality workshops that increase awareness of interpersonal dynamics.  Change workshops, aimed at addressing latent fears and resistance to the work of the team.  Stakeholder workshops, to give the team a wider perspective or understand others’ views of the team’s performance.  A cultural change programme to introduce new types of attitudes and behaviour to the organisational norms.  New processes, tools, or technology, e.g. to facilitate better communication. 12 drmuraliku@gmail.com
  • 13. TEAM DYNAMICS Introduction:  Team Dynamics is defined as the motivating forces that propel a team towards its goal and mission.  Team dynamics are observed by the interplay of the team member, the task the team is completing, and the team as a whole.  There’s a lot of research regarding what works in team building and team dynamics. The challenge is using what works for the team at that time.  The list below highlights some things that happy and productive teams share. Through the team dynamics, you can better connect work works and what is not working to support the team’s 13 drmuraliku@gmail.com
  • 15. TEAM DYNAMICS ARE…. 1.) Identify a leader  A common mistake is the failure to recognize that any team endeavor requires the identification or emergence of a leader. This person isn’t there to tell people what to do, but to guide the process, ensure a steady supply of resources, coordinate efforts, and assist in cross-functional-teamwork. 2.) Establish roles and responsibilities and discuss what each person “brings to the table”  Understanding the various functions and responsibilities of the team is critical to success. Taking the time to understand the expertise and special interests of team members will allow you to match people with their capacity to complete the project tasks. drmuraliku@gmail.com 15
  • 16. TEAM DYNAMICS ARE…. 3.) Create goals and objectives  In any team, recognizing and understanding the goal is paramount. All organizations have long-term goals, and project teams must set and understand technical and process goals. 4.) Establish an agenda for managing time to complete tasks and meetings  Teams that effectively manage their time achieve better results. 5.) Develop a method to determine how your team will reach agreement  Every day people make decisions quickly – from what to wear to what to have for breakfast – individuals use rational and irrational methods to make decisions. However, when two or more people (any team or committee) attempt to make the simplest decision without an agreement, chaos results. drmuraliku@gmail.com 16
  • 17. TEAM DYNAMICS ARE…. 6.) Establish ground rules for meetings  “An ounce of prevention is worth a pound of cure.” As it relates to teams, no truer words apply. When teams meet, there should be a set of standards that establish how team members behave toward one another. This will not only ensure courtesy, but also an adequate and productive use of your team’s time together. 7.) Ensure proper and timely use of quality tools  Teams must have knowledge (and accessibility) to utilize and comprehend the quality tools needed for each project or task. 8.) Immediately deal with maladaptive behaviors, with consequences included  No matter how well a team prepares for maladaptive behavior and attempts to prevent it, such behavior will occur. This is particularly the case on teams! When these maladaptive behaviors are ignored and left to fester, they’re like a dead body left to rot in the living room. It looks and smells progressively worse, and no one will want to deal with it. drmuraliku@gmail.com 17
  • 18. TEAM DYNAMICS ARE…. 9.) Quickly start each project or task  Teams waste a lot of time before the actual work gets done. Better results in project teams can come in the initial phase if project teams have project management expertise. 10.) State what’s working, as well as how to improve what’s not  Teams need to understand that problems don’t equal solutions. Teams must quickly acknowledge problems when they exist, then work to determine what will take the place of the problem. drmuraliku@gmail.com 18
  • 20. CHARACTERISTICS OF TD 1. Shared Purpose  The difference between a team and a group is that a team has a shared goal. When a group of people work together, it is crucial that everyone is clear on what that goal is. If your team has trouble making decisions and seems to battle itself at every critical point, it’s time to do some digging to find out whether or not everyone is on the same page.  A popular method for goal-setting uses the acronym SMART. Effective goals should be Specific, Measurable, Attainable, Relevant and Time-bound. Our course on setting “SMART goals” will help you to focus efforts, keep you accountable, and help you attain your goals. drmuraliku@gmail.com 20
  • 21. CHARACTERISTICS OF TD 2. Trust and Openness  Team members need to feel safe to share information and ideas without fear of punishment or embarrassment. Trust opens the door to dialogue that can lead to better ideas and more creativity. Team members must also be able to trust that everyone will meet their deadlines, carry their weight, and do their part of the work. As the leader, it is your responsibility to build accountability.  If you are in a leadership position, ask yourself “Do my team members trust me?” Our course on “Building Accountability: Trust and Performance at Work” addresses the trust in leaders. It also explains how to build accountability among the team through honesty, transparency, and openness. drmuraliku@gmail.com 21
  • 22. CHARACTERISTICS OF TD 3. Willingness to Correct Mistakes  An important aspect of accountability is the willingness to acknowledge and correct mistakes. When success is dependent on results, a productive team must establish the appropriate processes for measurement and evaluation. Track your work and be willing to change course if results are not where they should be.  Our course on "Surviving Poor Decisions” will walk you through the three steps of acknowledging the issue, identifying corrective action and moving forward. A successful team will look for opportunities to learn from the situation. They will not let past mistakes limit their future success. drmuraliku@gmail.com 22
  • 23. CHARACTERISTICS OF TD 4. Diversity and Inclusion  Winning teams leverage the different thoughts and ideas held by each member to come up with more innovative and creative solutions. If you find that your team comes up with ideas unanimously quickly and often, your team might be experiencing groupthink, which is death to creativity. Be sure to encourage diversity within your team so it can settle on the best idea, not the easiest one.  In a cross-functional team, you may achieve diversity simply by mixing members from different departments with different skills and perspectives. If you are building a departmental team, you can achieve diversity in your hiring practices by expanding your recruiting sources to attract diversity in age, sex, ethnicity, and sexual identity. It offers a series on "Unconscious Bias." It will help you better understand how you formed prejudices and how you can become more aware so you can change moving forward. drmuraliku@gmail.com 23
  • 24. 5. Interdependence and a Sense of Belonging  Each team member should know why they are part of the team. They should understand their value and responsibility. If your onboarding is rushed or disorganized, you may miss this. If a new team is created for a special project, the team leader must establish this up front.  Think about how much more productive your team would be if each member had the sense of ownership for the work of others as they did for their own work.  Members of such a team could lean on each other for ideas and assistance-- after all, two heads are better than one. When a team is focused on fulfilling its purpose, members can work together to make it happen without keeping tabs on how much they give or take. drmuraliku@gmail.com 24
  • 25. 6. Consensus Decision Making  Harnessing the power of the team can result in innovative and out-of-the-box solutions. Having more people involved in decision making can channel the creative power of multiple minds. The key is consensus decision making which requires the right processes to be in place. A few strong personalities might dominate the discussion. You want to avoid decisions by peer pressure. Of course, there will be times when members will have to compromise and come up with the best blend of an idea, as long as they don’t feel coerced.  Our course on “Making Group Decisions” explains how to take an organized approach to group decision making to gain consensus. Decision-making meetings must begin with a clearly defined desired outcome to focus the group. Designate a facilitator and timekeeper. The process continues with information gathering, analysis, brainstorming, and evaluation. drmuraliku@gmail.com 25
  • 26. 7. Participative Leadership  There is nothing worse than a micro-manager. Not only do they stifle creativity, but they often undermine an employee’s sense of ownership, confidence and sense of trust by encouraging a climate of fear. Participative leaders step back and give members the space to work autonomously. Instead of controlling their group, they provide resources, guidance, and information. drmuraliku@gmail.com 26