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Muralikrishna R
7247 Sigsbee Drive
Toronto, ON L4T 3L6
Cell: +1 647-773-2207
muralikrish9459@gmail.com
Career Summary:
A Self-motivated and result-oriented IT professional with 7 years of extensive experience in
IT software development life cycle with a strong emphasis on developing, maintain and
supporting banking and insurance projects using IBM Mainframe technologies. Led projects
at various levels and mentored graduated hires in mainframe technologies. Post graduate in
Project Management with emphasis on PMI's project management methodologies.
Summary of Qualifications:
 A proficient in IBM Mainframe technologies with experience in SDLC, project
management and process improvements.
 Excellent problem solving, project management, change control handling and decision-
making skills
 Very strong in Analysis, Design, Coding, Production support, Testing, Quality
assurance and documentation of applications under IBM Mainframes System.
 Have domain knowledge in the areas of Banking and Insurance.
 Extensive knowledge and work experience in COBOL II, DB2, IMS DB, JCL, CICS
UNIX and VSAM.
 IBM Certified Database Administrator - DB2 Universal Database V8.1 for z/OS
 Excellent knowledge of both Batch and Online Systems running on Mainframes.
 Extensively used debugging tools such as XPEDITOR and IBM Debugger.
 Hands on experience on DB2 tools such as QMF, SPUFI, FILE-AID, DB2 PLATINUM.
 Expertise in using configuration management tools CHANGEMAN, ENDEVOR and
PANVALET.
 Expertise in using scheduling tool CA-7.
 Good exposure on Analysis and Designing of Documents like Software requirement
Specifications (SRS) and specification design documents (HLD and LLD).
 Worked on all phases of the project development life cycle right from Feasibility Study
to Post-Implementation support.
 Self-motivated and ability to meet operational deadlines in a demanding fast-paced
environment and Capable of working independently as well as in a team.
 Practical experience in estimating, forming and handling and coordinating offshore and
onshore teams

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 Handled effectively change control process for quarterly releases in dynamic
environments
 Generate, understand, build and maintain professional customer and stakeholder
relationship
 Performed detailed analysis of business process requirements and coordinated the
design of appropriate system solution
 Creation of technical specifications and technical design documents, with functional
specification as input
Tools and Skill set:
 IBM Mainframes : Cobol,JCL,VSAM,CICS,DB2,IMS DB,CA-7, Xpediter, NDM,
Endevor, FILE-AID, SPUFI,QMF, Easytrieve Plus, REXX, RACF, MQ and SORT,
Unix, TSO/ISPF, SQL, SPUFI, JES2, MVS OS/390 and Z/OS, and Omegamon
 Microsoft Project 2010 and Microsoft Office Suite
 HP Quality centre, HP and IBM Incident management tool (HPSM and ITSRM),
Cognos reporting tool
 Sandbox Model (Project Management simulation software)
Education:
Project Management, Post-Graduation Sept. 2014-May 2015
Humber Institute of Technology and Advanced Learning Toronto, ON
Electrical and Electronic Engineering, Bachelor of Technology Aug. 2003-May 2007
Kamala Institute of Technology and Science Karimnagar, TG
Professional Experience:
1) Senior Software Engineer Sept. 2010-Aug 2014
IBM India Private Limited Hyderabad, TG
Project # 1 : Corporate Functions
Duration: April 2011 - Aug 2014
Environment: COBOL, JCL, DB2, VSAM, CICS, Easytrieve, Sync Sort, Endeavour,
IBM Debugger, FILE-MANAGER (Batch and Online), QMF, SPUFI, CA 7, SAVERS,
HP quality centre and IBM ITSP, TSO/ISPF, SQL, SPUFI, RACF, JES2, MVS OS/390
and Z/OS, and Omegamon
As the name suggests Corporate function is nonprofit back office of SunTrust bank. It
provides services like
 Leading the development and implementation of back office applications.

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 Providing direct support to the LOBs to assist them in carrying out their daily
operations.
 Providing project management support for operational initiatives.
 Acts as a centralized conduit for operational communications.
 Providing business end-user support for specific applications.
Role: Technical Lead
Responsibility:
 Lead and Mentor team members towards Project and Organization goals
 Responsible for 13 mainframe applications, Edgesell Motivator(MO) , General
Ledger(GL), IPPMS, TX,TY,TIR,AP,CH,TL,CB,QA,DI and IE Applications.
 Responsible for development activities of 5 applications and Oncall for 24/7 production
support of 8 applications.
 Understanding the technical & functional specifications of the system and develop
applications using COBOL, JCL, VSAM and DB2.
 Client interaction for requirement gathering, application study & analysis.
 Designing, development, testing, troubleshooting, root cause analysis & debugging of
applications
 Develop and tested BATCH jobs for banking operations using Mainframe (z/OS / MVS,
COBOL / DB2, TSO/ISPF, JCL)
 Executed SQL statements and validated data in DB2 database using SPUFI
 Handling ad-hoc requests from clients by developing batch programs according to
requirements using SORT and Easytrieve.
 Track incident trend and create Root Cause Analysis for repetitive incidents.
 Create problem tickets with RCA as input and schedule change in production
 Handling the project in application level rather than component level or individual
programming
 Helping team members resolving the tickets (issues) on time and keeping track of all the
daily tickets and new changes implemented in production region
 Participating dynamically in team’s various phases of application development and
Maintenance
 Creating status reports of the projects and report these to Project Manager and client at
regular intervals
 Responsible for fixing abends in applications during batch cycles perform RCA and data
preparation activities for client testing.
 Responsible for preparing the test environments by performing DB2 Unloads and Loads,
capturing production data and restoring back to test environments, data
conditioning/conversions.
Project # 2 : Enterprise Testing Organization (ETO)
Duration : Sep 2010 - Mar 2011
Environment: COBOL, JCL, DB2, VSAM, CICS, Easytrieve, Sync Sort, Endeavour,
IBM Debugger, FILE-MANAGER (Batch and Online), QMF, SPUFI, CA 7, SAVERS,

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HP quality centre and IBM ITSP, TSO/ISPF, SQL, SPUFI, JES2, OS/390 and Z/OS,
and Omegamon
ETO is an application intensive testing platform built on 4 layers (INTG, ICAT, PRDR
and EMER) to promote SDLC. Test regions are prepared, maintained and recycled
quarterly to promote both online and batch changes. Test scripts are regularly updated in
HP quality centre.
Role: Test Analyst
Responsibility:
 Responsible for performing Release testing(Performing Batch & Online Testing) for 5
mainframes applications like General Ledger, Voice Response system, Motivator,
Deposits and Automated Clearing House
 Responsible for fixing abends in mainframes applications during Release testing batch
cycles and data preparation activities.
 Preparing synopsis documents with overall application activities for each release for the
core application Transaction Routing System (TRS).
 Updating incident and problem tickets in ITSM and HP quality centre, Test Information
Documents, abend Logs and defect tracker documents on regular basis.
 Responsible for performing DB2 Unloads and Loads procedure for data preparation in
testing region, which involves loading DB2 tables with production data.
 Executing SQL queries in SPUFI to extract test data and format the data through Sort
and Easytrieve tools.
 Running a SPUFI query to update the DB2 tables with the participating applications list
and details.
 Execution of regression test cases for the applications for every release and reports
verification in CICS region.
 Have taken additional responsibility of generating Defect trend analysis reports for
management.
2) Software Engineer April 2009-Sept. 2010
CGI (Conseillers enGestionet Informatique) Hyderabad, TG
Project : Proclaim Application Production Support.
Duration: April 2009 - Sep 2010
Environment: COBOL, JCL, DB2, VSAM, IMS DB, Easytrieve, REXX, Sync Sort,
Endeavour, Xpediter, FILE-MANAGER (Batch and Online), QMF, SPUFI, CA 7,
SAVERS, HP quality centre and HP ITSM.
Role: Application support Analyst
Responsibility:
 24/7 oncall support for production batch cycle and run Test support cycle in different
environments and resolving batch abends in both cycles.
 Reporting the batch status to customer at definite intervals.

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 Understand the application thoroughly in order to solve customer issues.
 Working on code changes and unit testing while working on Service requests.
 Support baselines and tickets to address customer ad hoc requests by developing batch
programs according as per requirements using SORT and Easytrieve.
 Understanding the technical & functional specifications of the system.
 Doing RCA (Root cause analysis) of production abends and giving solution for the
same.
 The application PROCLAIM has most of the programs using IMS DB. So major part of
my work included IMS DB handling using DBEXTRACT.
 Strict adherence to SLA while performing the above task was mandatory.
3) Software Engineer June 2007-April 2009
Tech Mahindra (Formerly known as Satyam Computer Services Limited) Hyderabad, TG
Project : Proclaim Application Development Group.
Duration: June 2007 - April 2009
Environment: COBOL, JCL, DB2, VSAM, IMS DB, Easytrieve, REXX, Sync Sort,
Endeavour, Xpediter, FILE-MANAGER (Batch and Online), QMF, SPUFI, CA 7,
SAVERS, HP quality centre and HP ITSM.
Role: Application Developer
Responsibility:
 Understand the Application as well as the ADS (Application design specification)
 Schedule meeting with clients for better understanding of requirements
 Propose logical code change which helps solve business issues.
 Code the same requirement.
 Design Test Cases on which Unit testing has to be performed
 Unit testing of the proposed code.
 Provide Test report to clients for approval.
 Most of the program in PROCLAIM is written on IMS DB. So IMS DB coding was
very much required.
 Strict adherence to SLA while performing the above task was mandatory.
REFERENCE AVAILABLE UPON REQUEST