1. HUMAN RESOURCE ASSISTANT
mmgander@yahoo.com 608.381.6494
linkedin.com/in/monica-gander-92053233
1 Utah Court Madison, Wisconsin 53704
Excel Pivot Table/Charts Class
Madison (Area
Technical) College
Madison, Wisconsin
July 2014
Secretary of the Jefferson
County Human Resource
Management Association
Jefferson, Wisconsin
9/2012-5/2013
Concordia University
Madison, Wisconsin
Bachelors of Arts
Major: Business Administration
Minor: Human Resources
May 2006
Concordia University
Madison, Wisconsin
Bachelor of Arts
Major: Human Resource
Management
December 2015
Human Resource Assistant
Avon Dairy Solutions, Johnson Creek, WI | 10/2002 - Present
• Employee recruitment, phone screening and interviews
(recruitment and exit)
• Administer orientation for temporary, full-time, part-time,
exempt and non-exempt employees
• Proficient in hiring process and performing background/
reference checks
• Assist the Human Resource Manager with employment policy
issues and practices for 140 employees
• Maintain company-wide skills matrix and vacation records
• Process OSHA-related injuries to Workers Compensation carrier
• Generate and distribute monthly Avon Dairy Solutions
Employee Briefing
• Prepare bi-weekly payroll reports
• Develop and foster positive working relationship between
Avon Dairy Solutions employees and Human Resources
Department
• Company-selected Wellness Program expert
• On-site resource for Open Enrollment Benefits
• Manage event planning for off-site and on-site employee
meetings, executive-level lunch meetings, and company-wide
holiday event
Customer Service Representative
Avon Dairy Solutions, Johnson Creek, WI | 10/2002 - Present
• Continuous effort to build a positive rapport with extensive
customer base
• Developed and maintained order entry and invoicing
procedures
• Credit and replacement processing
• Direct point of contact for domestic and international
customer questions by telephone and email
• Responsible for international accounts including Mexico,
Central America, South America, Japan, China, Middle East
and Canada generating monthly sales greater than $50,000
• Process orders and timely shipment of all international orders
• Administrative Task of Cooperative Conference and Meetings