1. MARY KEYES, MA /CDF
 keyesm@msu.edu
 Demonstrated success in higher education and student affairs activities, including: Co-facilitating
300-level undergraduate course, developing student schedules, one-on-one academic advising
appointments, facilitating group advising sessions, writing student personnel department orientation
materials, developing team building programs, and generating management reports.
 Extensive background in HR generalist affairs, including: Experience in employee recruitment and
retention, staff development, benefits and compensation, HR records management, HR policies
development, minority inclusion, and employment law.
MSU EDUCATIONAL & BUSINESS ADMINISTRATION SKILLS
Employment Law
FMLA/ADA/EEO
Staff Recruitment &
Retention
Employee Relations
Employee Development
EBS Proficient: Kuali & SAP
Payroll Reconciliation & Reports
Account Reconciliation & Reports
Pre / Post Award Grant Support
Training & Development
Sustainability Education
Freelance Resume Writing
CATS Initiator
Organizational Leadership &
Development
Budget Development &
Maintenance
Change Management
Accounts Payable
Event Coordination
Student Information System
(SIS)
Camtasia
Online Course Development
Syllabus Development
Teaching Experience (EAD
315: Student
Leadership Training;
Spring 2014; Hybrid
Course)
Degree Navigator
CLIFMS
Registrar’s Office – Instructor’s Menu
Website Development & Maintenance
(Weebly, Contribute, Dreamweaver)
Workshop Development
Permaculture and Sustainability
Education
Registrar’s Office – Online
Forms
ANGEL / D2L
Blog Development &
Maintenance
StrengthsFinder 2.0
Career Development Facilitation
PROFESSIONAL EXPERIENCE
Michigan State University — East Lansing, MI
Secretary II (MSU Neuroscience Program), 2012 – Present
Provide undergraduate administrative support to the Undergraduate Program Director, Dr. Laura
Symonds, during the launch of MSU’s new undergraduate major in Neuroscience; research answers to
administrator and student questions; communicate policy and procedure information to students; provide
overrides and enrollments into NEU courses; assist students with course planning and scheduling.
Key Results:
 Review student requests for overrides, verify pre-requisites by accessing student ESAF records,
communicate override request determination (e.g. denied, approved, under review, etc.), provide
necessary overrides, and enroll students in NEU core courses.
 Advise neuroscience undergraduate majors regarding course planning, scheduling, programs, and
obtaining overrides.
 Utilize the RO Online Forms Menu, SIS, and MSU Schedule of Courses to answer student
questions and assist with course planning and scheduling.
 Construct a one-page curriculum guide, sample course “path,” and brochure for departmental use
in recruitment, AOP, Marathon of Majors, and general program information to prospective
students.
 Provide online instructional support to the NEU 301 and NEU 302 D2L course sites, including
setting up and maintaining the course gradebook, entering grades, adding additional instructors,
and developing an extra credit informational “scavenger hunt” to familiarize students with the
undergraduate neuroscience major and website.

2. MARY KEYES  Page 2
PROFESSIONAL EXPERIENCE (CONTINUED)
Administrative Assistant II (MSU Honors College), 2011 - 2012
Worked with senior management to recruit top students for prestigious national and international
scholarship competitions; created online and electronic scholarship student documentation and information
databases; maintained the scholarship winner’s database for senior level administrators.
Key Results:
 Played a key role in ensuring the successful launch of NIFS website. Developed and maintained
online data collection forms and databases, content maintenance, and foundation information
accuracy.
 Maintained social media sites and utilized them for advertising, recruiting potential scholarship
applicants, press release distribution, and other communication purposes.
 Coordinated information sessions, selection / review committee meetings, and scholarship
competition interviews for each scholarship. Developed, edited, and maintained scholarship
information, selection / review committee itineraries, interview itineraries, and results
communication for each scholarship.
Accounting Clerk II (MSU Sociology Department), 2007 – 2011
Assisted Sociology administrators with the financial and human resource management of the department;
reconciled all department accounts, encumbered revenue and expenses using MSU specific finance and
human resource software; recruited, interviewed, trained, and terminated student and on-call applicants;
processed and reconciled payroll for faculty, staff, temporary, on-call, and student employees; updated
and maintained the Sociology website; and acted as faculty, staff, and customer liaison as needed.
Key Results:
 Assisted Sociology Chairperson with year-end budget meetings and budget adjustments, staff
supervision and development, and the day-to-day functions of the department during the absence
of an Office Supervisor II (04/2008 – 07/2008; 05/2009 – 09/2009).
 Trained and oriented new student employees regarding MSU financial and human resource policies
and procedures. At the point of separation, I provided each student employee with a
model resume – complete with education, work experience, and accomplishments – to take with
them to their next position.
 Adopted electronic timesheet from Epidemiology for Sociology hourly employees resulting in the
elimination of paper timesheet processing which supported MSU’s “go green” initiative to be
paperless by 2015.
 Volunteered to update and maintain the Sociology website during the medical leave of the website
administrator. Department faculty and administration approved an initiative to leave website
maintenance responsibilities with my position based on the proficiency of website maintenance
during the original administrator’s leave.
 Volunteered lunch hours to train a co-worker, whose position was being eliminated, on using MS
PowerPoint, MS Publisher, MS Excel, and other MSU specific computer programs to increase her
eligibility for union placement on campus.
 Utilized my knowledge and experience of MSU financial policies and procedures to bring Sociology’s
accounting records up to date within three months of employment with the unit.
Accounting Clerk II (MSU Epidemiology Department), 2006 – 2007
Assisted Epidemiology faculty and administrators with pre- and post-award administration of NIH, NSF,
state, local, and foundation grants and contracts; direct supervisor to all Epidemiology student employees;
assisted international faculty, post-doc fellows, research assistants, and employees obtain proper VISA
status to conduct work in the United States and at Michigan State University; processed payroll for all
Epidemiology hourly employees via MSU specific electronic payroll processing program; and acted as faculty,
staff, student, and customer liaison as needed.
Key Results:
 Created a “new employee checklist” for Epidemiology staff to provide new employees personalized
guidance and information based on their individual circumstances. Regardless of job position, all
Epidemiology staff members could advise new employees of hiring matters based on one document.

3. MARY KEYES  Page 3
PROFESSIONAL EXPERIENCE (CONTINUED)
 Created an electronic timesheet for hourly employees resulting in the elimination of paper timesheet
processing which supported MSU’s “go green” initiative to be paperless by 2015.
 Created a “new grant account checklist” for use in the initial setup and administration of contract
and grant proposals being funded and managed by Principal Investigators with primary
appointments in the Epidemiology Department.
Office Assistant II (MSU Payroll Division), 2004 – 2006
Assisted senior payroll administrators with the efficient processing of payroll for thousands of academic
faculty, full-time staff, part-time staff, on-call staff, temporary staff, student employees, graduate assistants,
and international employees; assessed international student eligibility for tax treaties and processed
paperwork when a tax treaty was applicable to the student; assisted in the design and development of MSU’s
first electronic time submission program; and regularly acted as faculty, staff, student, and customer liaison.
Accounting Clerk I (MSUCOM Administrative Services Office), 2002 – 2004
Assisted senior accountant with the administration of college-wide practice plan accounts; adopted
responsibility for reconciliation of all contract and grant accounts for the college; prepared payroll timesheets
for submission to University Payroll and audited submissions for accuracy; adopted responsibility for
tracking human resource documents; and regularly acted as relief for the receptionist.
EDUCATION & CERTIFICATIONS
MICHIGAN STATE UNIVERSITY – East Lansing, MI
Master of Arts (MA) in Higher, Adult, and Lifelong Education, 2015
Additional Graduate Certificate(s):
 Teaching and Learning in Postsecondary Education, 2015
 Online Teaching and Learning, 2015
Graduate Experience(s):
 PhD Career Services Field Experience, 2014 – 2015
 Career Development Facilitator Training, 2015
 HALE Ambassador – 2013, 2014, & 2015
 EAD 315: Student Leadership Training, Co-Facilitator – Spring 2014
 MSU Graduate Student Leadership Academy Graduate, Alpha Class – 2014
 Graduate Advisory Board – Member, 2014
LANSING COMMUNITY COLLEGE – Lansing, MI
Certificate of Achievement (CA) in Post-Bachelor Paralegal Studies, 2007
MICHIGAN STATE UNIVERSITY — East Lansing, MI
Bachelor of Arts (BA) in Human Resource Management, 2002
Honors, Awards, and Activities:
Phi Kappa Phi - 2015
HonorSociety.org - 2015
Golden Key International Honour Society - 2014
Clerical - Technical Recognition Award Nominee - 2014
MSU Graduate Academic Conference (GAC) Poster Presenter – 2014
MSU Spartan Advocate – 2014
Mildred B. Erickson Fellowship Award Recipient – Fall 2013; Spring 2014; & Spring 2015
Arthur W. Chickering Scholarship Award Recipient – 2013
American Association of Adult and Continuing Education (AAACE) Poster Session Presenter – 2013
Lansing Economic Area Partnership (LEAP) “Next Bright Idea” Finalist – 2012
Professional Development:
 Completed Career Development Facilitator Training via the National Career Development Association.
 Brainstorm and create informational materials for PhD students looking for work outside of academia.
 Complete ongoing education and training in all areas of human resource management and higher
education, with an emphasis in leadership, employee development, and sustainability education.
 Active Volunteer of the Michigan Odyssey of the Mind Program: Participant (6 Years), Trained Coach (3
Years), and Trained Judge (13 Years).