Situational Questions for Team Leader Interviews in BPO with Sample Answers
Mohamed mongy resume
1. Mohamed Mongy’s Resume
Mohamed Mongy
Mobile: (+2) 0100 47 57 9 87
El Sherouk City, Cairo, Egypt
mongy000@yahoo.com
Career
Objectives:
Seeking HR Management position in a multinational environment, to utilize my
practical experience and qualifications related to my background in Human
Resources.
Employer Medstar Group for Plastic Manufacturing, 10th
of Ramadan City
Title Corporate HR Manager
From 09th
Jan. 2016 to date
• Formulate Medstar group policies, procedures, and manuals
• Ensure corporate Strategy alignment with the corporate directions
• Develop HR strategy in line with the company objectives
• Identify nonconventional resources to enhance sourcing databank
• Monitor the monthly staffing and placements efficiency
• Manage long term workforce planning in line with the productivity and
efficiency parameters
• Manage the Organization Design and restructuring according to actual needs
• Manage personnel Management & legal affairs to ensure a compliance with
the labor law regulations
• Monitor the compensation and rewarding system and analyze the monthly
Payroll calculations
• Generate monthly payroll reports companying the actual monthly payroll vs
YTD budget
• Design long term succession planning, and career path
• Launch the blue cullers monthly performance management system
• Develop and monitor the Performance Management system
• Design learning & development forecast in line with the performance gaps
Employer Minlo Industry –“Olympic Group” 10th
of Ramadan City
Title Plant HR Manager
From 20th
Nov 2010 to 31st
Dec. 2015
Talent Acquisition:
• Plan the recruitment strategy in alignment with the company strategic
directions.
• Develop yearly Manpower & Workforce Planning.
• Conduct panel interviews with the line managers.
• Support line managers in formulating job profile, technical assessment and
interview questionnaire.
• Set action plans for the regretted attrition ratios.
• Monitor the company manpower & Org. Charts transactions.
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2. Mohamed Mongy’s Resume
• Administer the relevant tests e.g. OPQ, Critical Reasoning tests.
Organization Development:
• Coach line managers, formulate and implement performance management
plans to improve company objectives.
• Communicate company messages and monitor feedback.
• Develop career path, succession plans, and retention programs for key talents.
• Analyze the workflow within the function structure to eliminate overlapping.
• Develop restructuring projects to enhance productivity parameters for all
Grades.
• Develop and roll out functional & Behavioral competency skills modules.
• Facilitate monthly review meeting to monitor goals & targets achievement.
• Administer end of year EOY Performance Management completion for all
Grades.
• Identify & develop the TNA for all Grades in alignment with the PA gaps
• Assess the ROI vs. the overall company strategic directions.
• Generate the monthly statistical HR reports
HR Policy & Procedures;
• Ensure the personnel management is aligned with the labor law regulations
• Communicate HR policies and procedures changes & updates.
• Ensure disciplinary procedure is properly applied as per the local labor law.
• Set the Employees’ relations Programs.
Compensation & Benefits:
• Support in formulating Grading/ Salary structures.
• Participate in job Profile evaluation committee with HAY methodology.
• Compare monthly payroll reports vs. set budget.
Learning & Development
•Set the Learning & Development budget vs. the gap Analysis and Performance
Management output
•Evaluate Training vendors
•Develop the In-house Learning & Development materials
•Measure the ROI and the employee learning curve
Employer Qatar Real Estate Investment company (QREIC), Qatar
Title Deputy HR & Admin Manager.
From 22/April/ 2010 to 30/Aug./ 2010
• Develop company Policies, and procedures.
• Control the workflow plan "Manpower Planning".
• Design Training Programs as per the company regulations.
• Set the Recruitment Strategies to match the organization Strategic goals.
• Support in formulating the Grading Structure and the Comp & Ben Strategy.
• Review the Personnel Management to ensure the adherence to the quality
standards.
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3. Mohamed Mongy’s Resume
• Monitor all the Administration activities in the company.
Employer LEONI Wiring Systems Egypt S.A.E
Title Plant HR Section Head
From 11/Dec/2005 to 13/April/ 2010
• Control the recruitment policies & procedures Manual.
• Develop the workforce planning in liaison with the division Heads.
• Administer and control the Recruitment Budget.
• Identify different recruitment resources for upcoming Openings.
• Make selection recommendations for departmental Heads.
• Administer relevant tests for short listed candidates.
• Set and Monitor the Induction programs.
• Monitor the Employee Relation Programs “Buddy Mentor, Employee
Satisfaction, Retention Plan”.
• Survey the local market to benchmark our salary scale.
• Generate statistical HR reports.
• Prepare regretted attrition analysis.
• Administer the Job Analysis for updating JDs.
• Advise Compensation and Benefits Section regarding salaries.
• Maintain the Org. structures, transitions on weekly basis.
• Update the Local Work Instructions and process mapping for the
Recruitment Activities.
• Sustain the Personnel Management as per Egyptian labor law.
Employer Premier Services & Recruitment
Title HR Officer
From 22/ Feb/2004 to 10/Dec/ 2005
• Identify different resources e.g. walk-Ins, Recruitment campaigns, or job fairs.
• Collect required job analysis to facilitate the recruitment cycle.
• Post relevant posts in the different broadcast channels to enrich databank.
• Screen Databank, and filtrate resumes that match job profile.
• Conduct HR Interviews, and identify high potential calibers.
• Recommend shortlisted candidates to the client along with the assessment.
• Administer panel interviews with clients and provide a recommendation
• Generate periodical reports indicating recruitment achievements.
Employer InterContinental Riyadh Hotel
Title Business Center Translator
From 01/May/2002 to 01/Jan/ 2004
Employer Utopia Egypt for Publishing & Distribution Co
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4. Mohamed Mongy’s Resume
Title Sales Executive
From Dec 2000 to March 2002
Education
B.A in Arts, Department of English Language and Literature. Ain Shams
University 2000
Post Studies
Mini MBA holder in Human Capital Management (May 2015) by HRCI
Human Resources Planning
Talents Acquisition, sourcing & Staffing
Performance Management
Compensation & Benefits Management
Organizational Behavior
Strategic Management & Business Planning
Learning & Development Management
Training & Self Development
Human Resources Management Gary Dessler’s HRM Book “Self Study”
HR Management & Personnel Planning American University in Cairo 2006
Six Sigma “Yellow Belt” Symbios 2006, Cairo
How to Screen and Analyze CVs American Chamber of Commerce 2006, Cairo
Communication Skills LOGIC Consulting Group 2007, Cairo
Egyptian Labor Law # 12 for year 2003 Top Business & Human Resources Consultant 2007, Cairo
Social Insurance LEONI Wiring Systems Egypt 2007, Cairo
Effective Time Management LOGIC Consulting Group 2007, Cairo
MS Excel 2003 Expert Level Synergy Egypt 2007, Cairo
Interviewing Course LEONI Egypt 2008
Qatari Labor Law Qatar, Doha 2011
Leadership Skills Olympic Group 2012
Egyptian Labor Law # 12 for 2013 Minlo, Cairo 2012
TPM awareness workshop
Strategy Cascade Workshop
MBTI Psychometrics Workshop
TKI Psychometrics Workshop
Who moved my Cheese?
Management for Success
Olympic Group 2013
Olympic Group 2014
Minlo, Nov. 2014
Minlo, Nov. 2014
Minlo June. 2015
Minlo Aug. 2015
Skills
Computer MS Office, Visio
Languages Arabic: Mother Tongue English: Excellent French: Fair
Personal Data
Date of Birth 20th
July, 1978
Marital Status Married ‘3 dependents’
Military Status
Car Owner
Exempted
Yes (Valid Driving license)
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