1. 1454 Queen’s Blvd, Kitchener, ON --- 416-805-2154–shalupuri88@gmail.com
OBJECTIVE
I am looking forward to gain valuable work experience sharing my knowledge with others. My aim is to
contribute to the success of an organization through my in-depth knowledge and skills related to the field.
PERSONAL PROFILE
Reliable and motivated student of Computer System Technology – Network Engineering and Security Analyst
Program at Mohawk College graduating in Dec.2013.I am known for a strong work ethic with excellent verbal
and written skills. Exceptional telephonic and interpersonal skillsWith proven ability to work well independently
and in a team as well as a quick learner. I adapt well to new environments and enjoy learning new concepts.
My aim is to contribute to the success of an organization through my in-depth knowledge and skills related to
the field
HIGHLIGHTS OF QUALIFICATION
 Working knowledge of Linux/Unix, manage User accounts – add/remove/edit and reset platforms, print
server maintenance
 In depth knowledge of TCP/IP, LAN/WAN connections, FTP servers, Security logs and
Wireless/Multiple Access points
 A broad understanding of computer hardware and software, upgrades and firewalls, including
installation, configuration, management, troubleshooting, and support
 Hands on experience of data backup and recovery systems, VPN configurations, Antivirus and Spam
blocking
 Knowledge of active directory, group policies and management of user and computer accounts
 Internet survey creation and familiar with Social Media Platforms
TECHNICALSKILLS
OPERATING SYSTEM’s AND SERVERS
 VMware Server  Windows Server 2003/2008  Virtual Box  Lotus Notes
 UNIX, TCP/IP  Windows 98.2000/XP.7,Vista  Share Point
Server 2010
 Virtual
Machines
WEB LANGUAGES
 HTML  CSS, C/C++  SQL  Game Maker
 Visual Basic  Command Line and Scripting  Power Shell  Oracle
SOFTWARE
 Adobe Photoshop,
Acrobat
 Microsoft -Word, PowerPoint,
Excel, Access,VBA,Outlook
 SQL
Management
Studio
 Prezi, Glogster,
Twiddla, Phoenix
EDUCATION
MOHAWK COLLEGE-Hamilton, ON Jan. 2011- Dec. 2013
Computer Systems Technology-Network Engineering & SecurityAnalyst
 Graduating in December 2013
 Program included : Network Connectivity, Virtual Infrastructure ,Network and data security, Server
operating systems, Security Auditing and Computer Forensics , Cloud Computing technologies
M.G.N Public School (Grade 12) - Punjab, India– 80% Mar.2007 - Mar.2009
 Significant courses include: Math, Physics, Chemistry , English, Computer(as an elective)

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PROJECTS HANDLED
 Windows migration from 2003-2004 – Desire2Learn
 ITIL® Incident Management Practice – Mohawk College
 Archive Project -- Desire2Learn
 Data Center Migration -- Desire2Learn
CERTIFICATIONS
 Mohawk College Employee Workplace Hazardous Material Information System(WHMIS)
 Mohawk College Employee Workplace Violence & Harassment Training Modules
Licensed as Security Guard through Private Security & Investigation Services
Co-op WORK EXPERIENCE
 Desire2Learn Kitchener, ON May 2013 – Sept 2013
Deployment Specialist at Deployment Services
- Got trained on creating VM, instances, websites, databases, and some tools like Bulk Course
Create(BCC),BCE( Export), LOR, Holding Tank etc. web services to deploy in my ORG
- Worked on an ARCHIVING project for deploying the websites, Sandboxes and deleting them off
the records
- Worked on Deploying with Service Packs, SQL R/W Server.
 Mohawk College Hamilton, ON April 2012– Aug 2012
LIBRARY TECHNICIAN in Mohawk Library
- Checked in, checked out and renewed library materials using Evergreen SharePoint
- Instructed students on research use of information technologies.
- Answered patrons’ questions via the library’s online chat reference service.
 Scotia Bank Scarborough, ON Jan 2012 – April 2012
Security and Access Change Coordinatorat Security Department
- Administered all support login ID’s on UNIX AIX Platform
- Check-up for failed verifications for Cloak WareFirecall ID’s and reset them
- Created User/Application ID , Clear Case ID, LDAP request on Sun Server, Data Warehouse
(EDW) server, Clear Case , pki and UAT servers
- Created Firecall Servers on Cloak Ware
WORK EXPERIENCE
 DESIRE2LEARN , Support Services Administrator – Kitchener, ON Dec2013- present
- Monitor Queue and Process Client Based Requests in a Timely Manner
- Execute client based executable and ensure appropriate Change Management Sign off
- Assist clients with Application Data restorations
- Assist NOC Operations with Capacity Studies
- Assist NOC with Application related Problem Solving
- Monitor Service Pack Calendar and Deploy Service Packs
- Communicate with clients and other stakeholders during projects – Customer Service
- Investigate and troubleshoot deployment issues to determine corrective actions
- Continuous Updates to Deployment Documentation as processes improve and change
- Identify areas for efficiency improvement
- Performing restores using MS SQL

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 ART GALLERY, Security Officer – Hamilton, ON Oct2013- Jan 2014
- Working with G4S group helps me to attain a confidence level, improves my customer service and
has brought me to an innovative place to work at.
 MOHAWK COLLEGE, Peer Tutor-Hamilton, ON May2011 – Dec.2012
- Gained and provided knowledge, experienced with solving problems indifferent possible ways for
all the past semesters
 PUBLIC MOBILE, Sales Rep. – Hamilton, ON Oct 2011 – Dec 2011
- Provided product information to consumers, sold phones & accessories with activation packages
 ROCKZONE, Sales Rep– Hamilton, ON Oct 2011 – Jan 2012
- Successfully handled cash and tracked inventory, executed operations of cash, debit and credit
machines, provided CUSTOMER SERVICE, handled inbound/outbound calls for inquiries
 FUTURE SHOP, Entertainment Department Floor Associate – Hamilton Aug 2011-Jan 2013
- Educating customers on products.
- Proficient in performing daily departmental maintenance tasks
- Participating in daily physical inventory counts.
- Highly skilled in achieving store sales goals in a team-selling environment.
- Ability to keep track of repeated customers, likes and dislikes.
VOLUNTEER INVOLVEMENT
 Involved with school level activities and Member of school houses in higher school
- Won henna, cursive handwriting competitions and participated in drawing competitions, helped
juniors with studies and conducted small competitions
 Hindu Samaj Sabha Temple Nov.2011 –present
- Helped conducting functions by helping them in preparing food stuff and cleaning
 International Week, Mohawk College, Hamilton, ON Nov. 2011and Nov.2012
- Worked in BUG event from Australia – roasted bugs were introduced
- Henna designing from India and Stuff from Britain and Egypt was introduced
LANGUAGES
- English
- Hindi
- Punjabi
- Urdu
References Available upon request