1. 203 Beaverwood Drive
Adamsville, TN 38310
731-607-1177
Utkvols1970@gmail.com
MICHELLE HARPOLE
OBJECTIVE To obtain a position within a company that recognizes, appreciates and
utilizes my experience and talents in order to further company objectives
SKILLS & ABILITIES Excellent customer service skills, pleasant and professional phone voice,
web design, graphic design, Microsoft Office suite of products, Adobe
Photoshop, research and analysis of data, process documentation creation
EXPERIENCE PROCESS ENGINEER, PRAXIS COMPANIES, LLC
8/2013 – present
Creation, distribution and training of process documents for the customer service
department, handling of two high-profile customer accounts, job quoting, data analysis,
assisted in the creation of customer service bonus framework
OWNER, TLR OFFICE SOLUTIONS
8/2002 – 8/2013
Web design, graphic design, word processing, spreadsheet creation, training, consulting,
auditing of processes
EDUCATION UNIVERSITY OF TENNESSEE, MARTIN, TN B.S. ACCOUNTING
Member of Alpha Kappa Psi business fraternity
LEADERSHIP Member of 2010 Hardin County Leadership class
REFERENCES JOEL FRANKS
Owner, Windward Media
731-607-2053
RON SHANK
Owner, Optimus Media
731-412-0766
CHARLIE WEAVER
Owner, Weaver Communication
731-607-6507