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MICHELE DOBBS
1212 7th Street Clermont, Florida ​|​ Micheledobbscreations@gmail.com ​|​ 321­315­8172
OBJECTIVE A detailed oriented, highly motivated person with strong customer service skill focusing on
productivity. Creative thinker with the ability to think out of the box. Looking for an environment
that wants their members to push to new goals. Works well in a team environment but also thrives
independently.
SKILLS & ABILITIES A motivated leader who collaborates and interfaces within all levels of an organization possessing
the ability to manage challenging situations and multiple priorities simultaneously through to
completion. I enjoy teaching those around me and thrive when they succeed. Strong sales
background and goal oriented looking at short term and long term expectations. Creative thinker
with the ability to reach goals and think outside the box. Training and creating strong teams is my
passion.
EXPERIENCE ARTIST / ​ MICHELE DOBBS CREATIONS
I paint art to those that commission my style. I have a strong following. I manage my books and
customer contact. I am very aware of staying in contact with those that love my work. I had a
store located at Artegon in Orlando. Currently working on my art and furniture refinishing at my
home.
ASSISTANT MANAGER / ​ RENT­A­CENTER
DECEMBER 2013­SEPTEMBER 2014
● Coordinated with the Store Manager to develop creative ways to meet the Store’s Sales
Goals and Maintain Reliable Collections Patterns
● Managing and maintaining the store’s inventory
● Assisting with product maintenance, delivery, service, and returns on a daily basis
● Leading a Sales Team by coaching them on how to become more effective leaders and
promoting an environment of collaboration
OWNER/OPERATOR /​ CLEANING TAILOR MAID
FEBRUARY 2011­DECEMBER 2014
● Start­ up cleaning business ­ 60% of business came from real estate agents and
companies to clean their move outs.
● Marketed clients to clean their homes.
● Maintained the books, marketing and customer service.
● Within a month of starting my business I was fully booked
COORDINATOR/FLOOR MANAGER / ​ TJMAXX
MAY 2010­DECEMBER 2012
● Ensure the team utilizes selling skills to personalize the shopping experience
● Came up with creative ideas to drive sales through merchandising and visual displays
● Created an environment that inspired repeat customers
● Scheduled floor coverage and workforce management needs
● Recruit, Hired and Retained effective employees
● Coach and train employees to achieve maximum results providing clear and direct
vision of where we are going and how to get there
● Identify and focus on development for growth within the company
● Supervise the daily operations of the store

2. OFFICE MANAGER / ​ BNBREALTY
JANUARY 2008 – MAY 2010
● Counseled homeowners with look of home staging for client attraction and previewed
home before official showing.
● Shopping and lining up purchases
● Managed all aspects of billing and payroll
● Managed client relations based upon their home requirement needs
● Responsible for maintaining high level of confidentiality and security regarding financial
information s including incoming and outgoing payments
● Maintained all marketing websites including social networking
● Coordinated all photography of rental and sales properties
STORE MANAGER / KIRKLANDS
N​ovember 2001 – January 2008
● Provided leadership to team and managed all aspects of store operations maximizing
sales and profits
● Promoted high level of initiative and creativity, encouraging independent thinking by
employees
● Executed payroll matrix based on staffing needs and support fluctuations in sales
● Designed sales set up for all floor moves
● Ensured team was held accountable for providing a consistent and fulfilling guest
experience recommending both learning opportunities and accomplishments
● Modeled expected behaviors in establishing and maintaining relationships with guests
to increase sales and repeat business through credit card, email and designer program
● Responsible for recruiting, hiring, training and developing a strong team to provide an
inviting and enjoyable guest shopping experience
● Developed method for recognizing and celebrating individual performance that met and
exceeded company standards; providing performance feedback to employees
● Ensured timely completion of all auditing procedures and paperwork review as outlined
by the company wide operations manual
● Maintained merchandise pricing and accuracy of inventory levels
● Protected and maintained company assets and resources to include but not limited to;
cash control, inventory, product handling and physical facility
● Ensures the Zone provides a consistent and exceptional Guest experience through
store presentation, which represents the Kirkland’s Brand and the current product
focuses effectively by developing and managing workshops.
● Models the behaviors in establishing and maintaining relationships with Guests to
increase sales growth and repeat business through customer service merchandising,
customer engagement, store cleanliness and maintenance.
● Partner with New Store Development and Presentation Management on Developing
Company VM training tools creating effective opening and closing
● Effectively communicates with all levels of management. Demonstrates a sense of
urgency and partnership with Zone Vice President of Operations on all important issues
that affect the business including team leader performance.
● Proactively identifies opportunities to improve performance through regular business
analysis, competitor visits, and soliciting feedback from District Team
● Oversees management of inventory levels and effective category allocation for districts
and stores while meeting the needs of the guests and driving sales
COMMUNICATION I have a skill to create a strong team. As a manager at Kirkland’s I challenged all my team
members to help prepare for my position. Each person was given an outline or a path to help
them succeed and exceed their personal and business goals. I believe in creating leaders. I was
voted top Manager in the district and honored at several company meetings. I have the drive to
bring the best – wherever I work.
LEADERSHIP I have always been a self­ starter for both business and artistic challenges. I have started my
own business when the retail business was running low and laying off. I created a profit margin
that sustained my needs. I have a natural instinct to not only see the goals ahead but put
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3. practices in place to exceed it. I have been featured in magazines for my art and photography. I
am both a doer and a creator.
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