The document discusses the importance of confidence in professional success, highlighting how it intertwines with competence and the ability to take action. It emphasizes building relationships, growing one's network, and revealing value as key strategies for personal and professional development. Additionally, it touches on the nuances of communication and the significance of staying true to oneself.

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2. A TESTER’S GUIDE TO
MICHELE PLAYFAIR
CHANGING HEARTS AND MINDS

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What my family thinks I do

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What I think I do

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What my manager thinks I do

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What my team thinks I do

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What I really do

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https://medium.com/agility-path/5-reasons-why-extreme-programming-isnt-popular-83790418b901

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Product Price
Promotion Place

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PRODUCT

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PROMOTION
• Build Relationships
• Grow Your Network
• Reveal Your Value
https://bizfluent.com/about-5084578-five-principles-marketing.html

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BUILD RELATIONSHIPS

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GROW YOUR NETWORK

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REVEAL YOUR VALUE

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“
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HAVING TALENT ISN’T MERELY ABOUT BEING
COMPETENT; CONFIDENCE IS ACTUALLY PART
OF THAT TALENT. YOU HAVE TO HAVE IT TO BE
GOOD AT YOUR JOB.
The Confidence Code – Katty Kay & Claire Shipman

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(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
HOW TRUST IS FORMED

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LEARNED HELPLESSNESS
• Internal vs External
• Permanent vs Temporary
• Global vs Situational

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“
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CONFIDENCE IS LINKED TO DOING…
CONFIDENCE IS THE STUFF THAT TURNS
THOUGHTS INTO ACTION.
The Confidence Code
– Katty Kay & Claire Shipman

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PUT YOUR HAND UP

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TELL WHAT YOU KNOW

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“
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(DEVELOP A) SENSE OF ENTITLEMENT TO BE
YOURSELF…
STAY TRUE TO YOUR OWN NATURE.
Quiet: The Power of Introverts in a World that Can't Stop Talking
– Susan Cain

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“
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WE CAN SPEAK CALMLY BUT CARRY A SMART
MESSAGE. ONE THAT WILL BE HEARD. CONFIDENCE,
FOR MANY OF US, CAN EVEN BE QUIET.
The Confidence Code
– Katty Kay & Claire Shipman

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KEEP AT IT

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IF YOU CAN’T CHANGE YOUR ENVIRONMENT…
CHANGE YOUR ENVIRONMENT

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1. Define Your “Product”
2. Build Relationships
3. Grow Your Network
4. Reveal Your Value
SUMMARY
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#TESTBASHCHALLENGE
• Tell us what you did to share your knowledge!
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