1. MICHEL THOMPSON
908 Birch St.
Palestine, Texas 75801
(832)815-1459 Cell
(903)787-3217 Alt Cell
Career Objective
I would like to utilize my excellent skills to enhance the effectiveness of your company,
with room for growth and advancement.
Summary of Qualifications
• Excellent customer service
• Diverse
• Hands on Professional with a proven record of success
• Mechanically Inclined
•Ability to operate Forklift
• Physical strength, hand-eye coordination and endurance
• Able to work as a team as well as independently
•Proven ability to identify, analyzes, and solve problems
WorkHistory
Lonestar Distribution (LSDI LP) Palestine, Texas Aug. 12, 2014-Current
ForkliftOperator/ Warehouse Supervisor
• Loads and unloads products from trailers using forklift trucks.
• Prepares orders by process requestsand supply requests
• Store the products in the proper place in warehouse.
• Sort, pack, wrap and label products by company procedures.
• Use heat shrink wrap machine for wrapping material
• Monitor and maintain accurate inventory
• Clean work area and equipment regularly
• Maintain clear communication with Warehouse manager
• Perform various other duties assigned by supervisor with physical constraints.
B&B Inspection, Oklahoma City, Oklahoma
Casing Leadman / Assistant Supervisor Sep 16, 2013 - May 21, 2014
•General Roustabout Services
•Confined spaces Certified
•Tank cleaning
•Rig cleaning
•Clean, drift & Talley casing
•Contracted floor hand for work over rigs

2. 4H Flowback Services, Palestine, Texas
Casing Leadsman/Flowback Operator Mar 7, 2006 - Sep 02, 2013
•Record well pressure
•Perform cleaning
•Grading, painting, sanding and greasing
• Versatile scheduling and time management
• Conductor casing
• Surface casing
• Intermediate casing
• Production casing
• Production liner
Walmart Tire & Lube Express Palestine Texas April 08, 2010- Aug 16, 2012
Service Technician
•Completes and maintains required paperwork, reports, and logs, such as Used Battery
Shipping Log, Customer Generated Used Oil Log, Used Tire Disposal Log, and Tire
Tread Act documentation.
•Demonstrates and utilizes productand technical knowledge about TLE services and
merchandise by providing accurate and complete information to Customers to assist
with their automotive service decisions, such as oil, tire, and battery purchases.
• perform technician duties, such as balancing and installing tires, changing oil and
filters and installing new batteries.
• prioritize work assignments and complete assignments within established work
routines.
• Safely use pallet jacks, ladders, and other equipment, including key cutting
equipment.
• Stock and display merchandise in accordance with Company guidelines.
• Work in extreme conditions that include weather, hazardousmaterials, and noise
levels.
•Knowledge of and ability to apply Company and department policies and procedures.
•Knowledge of and ability to safely use hand tools, such as impact wrenches, ratchets,
sockets, jacks, and automotive lift equipment.
• Knowledge of and proficiency with the BSS equipment, such as the touch screen, scan
gun, and the handheld device.
•Knowledge of TLE services, and automotive merchandise, and their functions,
features and prices.
TDCJ, Texas, Huntsville, Texas
Correctional Officer III Nov 14, 2009 - Mar 01, 2010
•Provided security
•Escorted prisoners to and from appointments, recreation and showers.
• Conducted Daily Count
• Documented and kept accurate records of incidents
• Followed all policies and procedures set forth by the State of Texas
Texas Energy Support, Palestine, Texas Dec 17, 2007 – Nov 12, 2008
Customer Service/Revenue Management
•Serves customers by determining requirements; answering inquiries; resolving problems;
fulfilling requests; maintaining database.
•Resolves problems by clarifying issues; researching and exploring answers and alternative
solutions
•implementing solutions
•Keeps equipment operational by following established procedures; reporting malfunctions

3. Skills I obtained: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills,
Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem
Solving, Multi-tasking
U.S. Army- Active May 01, 2006 - Dec 11, 2007
Of course I have a military background that consists of many qualities such as leadership,
loyalty, integrity, and personal courage. My specialized training in the US Army was a dental
specialist. I am primarily responsible for assisting army dentists in the examination and
treatment of patients, as well as helping to manage dental offices.
Prepare dental operatory; select and arrange instruments; measure and record temperature,
blood pressure and pulse, and assist dentist during patient exams.
Assist with administration of anesthesia, and in placement and removal of sutures
Prepare restorative and impression materials. Perform cardiopulmonary resuscitation and
operate resuscitative equipment.
Education
Cayuga High School High School Diploma
College
Welding Tech / Pipe Welding Trinity Valley Community College
Kinesiology Sam Houston State University
Computer Skills
•Mastery of Microsoft Office programs (Word, Excel, PowerPoint)
•Ability to work with several operating systems, including Windows, Mac OSX and Linux
•Social Media
•HTML
•Analytics
•Virtual Communication
•Mobile Development
Key Strengths & Skills
•Patience • Ability to handle surprises
•Attentiveness •Persuasion skills
•Clear communication skills •Tenacity
•Ability to use “positive language” •Closing ability
•Time management skills
Customer Service RepresentativeProviding Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
 Dynamic customer service professional experienced in both call-center and retail store
settings.
 Excel in listening to customer needs, articulating product benefits and creating solutions
that provide value to the customer.
 Build and maintain enduring customer relationships to boost sales and generate repeat
business.