1. Michael Dayao Pagsanjan
Mobile no.: 09275176965
Email: michaelpagsanjan@yahoo.com
OBJECTIVES
 Seeking an opportunity to work as an regular employee to obtain and secure my career that will enable me to use my IT skills as well as my ability to work with a team or with people.
 To work in suitable environment that would challenge my technical skill, opportunities for growth and give me direction.
EDUCATION
Bachelor of Science In Computer Science STI College, Balagtas, Bulacan 4/11/2008
Computer System And Network Technology AMA Computer Learning Center, Malolos City 4/14/2003
Marcelo H. Del Pilar High School, Malolos City 3/31/2001
WORK EXPERIENCE
Integrated Computer System Inc. Makati Service Center May 21, 2012 – Present
Project Engineer Technical Support Engineering
Performed diagnostic isolation, replacement and repair of computer related problems including pull out and delivery of units. Install licensed operating systems, standard office applications, antivirus software and other software as needed. Perform isolation of IT problems, scheduling task through phone, remote assistance and software installation.
GOMECO Group of Companies Valenzuela City August 8, 2011 – May 17, 2012
MIS Staff / Graphic Artist
Supports computers, printers, scanners and any IT related problems. Troubleshoot, reformat, setup of computer’s hardware and software. Designing company banners, posters, shirts and brochures using Photoshop.
STI College Balagtas, Bulacan June 16, 2008 – May 18, 2011
Computer Laboratory Facilitator
IT Instructor for Office Productivity Tools subjects, technical support for IT equipment, troubleshoot computer problems, monitoring computer laboratories and covering school events and activities.
SEMINARS AND CERTIFICATIONS
Student Assistant STI College Balagtas, Bulacan 2006-2008
OJT Trainee (300 hrs) Publicis Manila, Inc. Makati City May 15 – June 15, 2007
OJT Trainee (200 hrs) Bulacan Provincial Information Technology Office Malolos City June 12 – August 1, 2002
Dell Certified Systems Expert (DCSE) Online
Foundation 2010 Desktop Certification May 16, 2013, Foundation 2010 Portables Certification May 21, 2013, Onsite Troubleshooting May 21, 2013, Foundation 2013 Desktop April 07, 2014, Foundation 2013 Portable April 14, 2014, Foundation 2013 Alienware April 15,2014, Foundation 2013 Ruggedized April 16, 2014 and Microsoft Windows 8 April 24, 2014
SKILLS
 Excellent knowledge of Microsoft Applications such as MS Office from 2003 up to 2010, MS Exchange Server, MS Lync 2010 and Outlook.
 Know how to use Active Directory, VM, ITIL, VPN client, Outlook 365, Adobe Photoshop, encryption softwares, Alteris and Emaging tools
 Strong knowledge in Operating System Windows 8, Window 7, Windows XP, Window 2003 r2, and Ubuntu.
 Exceptional knowledge of Laptop, Desktop, Troubleshooting, IT peripherals, anti-Virus, Networking, cabling Cat5, Wifi, IP address, modems, printers and IP Phone.
 Basic knowledge in Programming like Java, Visual Basic, HTML, and MySQL 5.0.
REFERENCES
Alfred Jimenes Training Manager BPI-Philam Life Assurance Corp 09151908461
Jhun Castromero Computer Laboratory Facilitator STI College Balagtas 09228447439
Michael Paul Sinoben Senior IS Analyst Misys Philipines 09189905928
Michael Pagsanjan
Signature