4. RJS knows how to launch a newRJS knows how to launch a new
product / training for the fieldproduct / training for the field
RJS created training box with all components then ships completed
training box to field.
CK Reveal for men
Assemble box, Upload USB file
Insert VAC form and product
Insert all cards and dust cover
Box and ship to field and doors
5. MIU MIU LaunchMIU MIU Launch
Create 100 boxes for Field trainingCreate 100 boxes for Field training
6. Pharmaceutical ExecutivePharmaceutical Executive
SummarySummary Executive Summary
RJS Direct Marketing Inc. knows that accurate and timely shipping is a critical aspect of great customer service.
Our experienced staff of warehousing specialists ensure that NAME OF PHARMACEUTICAL COMPANY
home office and field representatives receive their materials on time and when needed. We maintain clean,
secured facilities and guarantee that your products and collateral are safely handled throughout every phase of
warehousing component of your fulfillment project. Our extensive warehousing services include:
Receipt and storage of merchandise
Custom and automated packaging
Returns processing
Shrink wrapping
Assembly of kits and displays
Pick, pack and ship
RJS has consistently exceeded customer expectations when providing marketing fulfillment services for our
clients. For more than 15 years, RJS has amassed vast experience in inventory management and marketing
fulfillment. Our history gives us the know how to adapt to a variety of promotional projects and programs
including:
Event Kit Assembly and Distribution
Literature Distribution
Business to Business Kit Assembly and Distribution
Direct to Consumer Kit Assembly and Distribution
7. We have the experience and expertise to meet the inventory and fulfillment needs of NAME OF PHARMACEUTICAL COMPANY
. Features and Benefits of RJS Direct that NAME OF PHARMACEUTICAL COMPANY can expect include:
Order Processing
Kit Assembly
Pick, Pack, and Ship
Management Reporting Including: Inventory Kit Components, Inventory Usage, Shipping by Cost Center, Backorder Summary, and Customized
Reports
Same Day Shipping
Quality Assurance
Web Site Integration
Warehouse Capabilities
RJS will provide a complete fulfillment solution using our traditional literature fulfillment and web based Real Time Inventory management service.
This service provides high-volume storage of printed materials with pick-and-pack, on-demand distribution of materials to NAME OF
PHARMACEUTICAL COMPANY field based, home office and convention locations.
RJS currently has over 15,000 square feet of fulfillment storage and operational warehouse space, with more than 50,000 square of warehouse space
available for expansion. Currently, these facilities provide storage capacity for over 1,000 pallet positions and can easily expand to house more than
3,000 pallet positions. Starting with this basic capability, RJS structures the storage, pick-and-pack, kitting and distribution configurations to support
specific customer requirements.
Pallet Requirements
If material arrives on non-Heat Treated pallets, the material must be immediately transferred to Heat Treated pallets meeting the requirements set
forth by Pharmaceutical Companies and quarantined until approval is received from NAME OF PHARMACEUTICAL COMPANY QA.
All material must be stored on Heat Treated pallets meeting the requirements set forth by Pharma companies.
When outbound shipments require pallets, all outbound shipments must be placed on Heat Treated pallets meeting the requirements set forth by
NAME OF PHARMACEUTICAL COMPANY.
Warehouse Management System-RTI Web-based Ordering System
Our inventory management and order processing system (RTI) is easily accessible over the Internet. Order status, item quantities and standard
reports can all be accessed in real-time. The RTI can meet the needs of any product launch and can be broadened and scaled quickly and efficiently
as changes inherent in product launches demand. RTI administrators will have the ability to dynamically update website content. That is: updates are
available to web visitors IMMEDIATELY.
Currently 5 clients are using the RTI web-based ordering system, accessing over 500 items and requesting more than 450 items monthly.
8. Warehousing
When materials arrive at RJS, we audit the shipment to verify quantities. Our goal is 100% inventory accuracy throughout the item's
entire lifecycle with RJS. When the audit is complete, the item is prepared for entry into the RTI system and assigned to a storage
location. Next, if requested, the item is scanned and a "thumbnail" image is posted to your online web interface. We can also post
PDFs, Word documents, Excel spreadsheets, HTML files and PowerPoint presentations.
Within 2-4 hours of receiving any NAME OF PHARMACEUTICAL COMPANY item, will be scanned and stored. If information
required by RJS for online availability of new material is not available, the responsible product manager will receive an automated email
requesting material specifications, such as but not limited to; field request quantities, category and subcategory, availability dates, etc. If
all required material specifications are available, materials will be available for ordering or to be viewed online within 1 hour.
Shipping
Once an order has been finalized, the shipping process begins immediately. A RJS warehouse specialist will carefully package all
requested items, ensuring that every detail is correct. All packed material will be forwarded to a dedicated packaging suite where a RJS
Quality Assurance Manager will audit the order and ensure the integrity of order. Dedicated client packaging suites ensure that no co-
mingling of client material.
The material is then forwarded to the shipping station. Our computerized shipping process ensures that all orders are shipped error-
free, in the most cost-efficient way and arrive at the intended destination in perfect condition.
RJS will maintain a normal “hours of operation” schedule from 8AM until 5:30PM eastern time. All orders received by 3PM will be
picked, packed and shipped the same day. However, it is important to note that emergency orders can be made through the RTI
system or by phone 24 hours a day, and will be prepped for immediate shipping, including same delivery if deemed necessary by NAME
OF PHARMACEUTICAL COMPANY
9. In May and June of 2005, RJS began beta testing a user interface for
existing client's inventory. Following the successful build and
rigorous beta test of the RJS - RTI interface, RJS began a migration
of all clients inventory. Currently all requests for material from
our clients are being ordered through the RTI system. Moreover
it is fully operational and can be launched immediately to for use
by NAME OF PHARMACEUTICAL COMPANY representatives.
Once RJS receives a return from a trade show, within 48 hours RJS
will break down the Returns and Repackaging
materials, count, re-stock and enter quantities back into the RTI.
10. If NAME OF PHARMACEUTICAL COMPANY is using the P/I patch system, RJS proposes that any item that is delivered
with a P/I attached the quantity should be split in half. Half with the current P/I attached and half without. This ensures
minimal re-working of the item. When the new P/I is available, RJS will affix the new P/I to the half not containing a P/I.
Summary reports as well as the detailed reports will be available.
MATERIALS RECEIVED
Detailed case-by-case report of Materials Received. Tracked by receipt number.
Summary of Receipts by Receipt Number and by Date Received all linked back to individual Receipt Details.
MATERIALS ON HAND
Detailed case-by-case report of Materials On Hand. Tracked by receipt number.
Summary of Materials On Hand by Receipt Number and by Date Received all linked back to individual Receipt Details.
MATERIALS SHIPPED
Detailed case-by-case report of Materials Shipped. Tracked by receipt number and by Immunology Specialists Ship To.
Summary of Materials Shipped by Receipt Number by Date Shipped and by Reps Ship To all linked back to individual
Receipt Details.
Fees
In consideration for the provision of the Services requested by NAME OF PHARMACEUTICAL COMPANY, NAME OF
PHARMACEUTICAL COMPANY shall pay Service Provider the amounts set forth below:
Fee Structure
Setup Fee: NO CHARGE
◦ Reps, DM's, etc. sign and password to the RTI
◦ Scan all Items and add to the RTI
◦ Stock Shelving XX items
